DFS Furniture - Ayr Avaliações 

3.946
O TrustScore é 5 de um total de 5

4,9

Liberator Drive, Heathfield Retail Park, KA8 9BF Ayr, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The salesman was very efficient and pleasant making sure we were happy with our order…. highly recommended….looking forward to our new suite 😊


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Reino Unido

  • 0333 999 9740

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(3.946)

96.947 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Attentive staff willing and ready to…

Attentive staff willing and ready to assist. Clear and professional information of options given with no hard sell.

26 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Good Morning,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,

Jordan
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

We were greated with a friendly person…

We were greated with a friendly person very polite and informative about the products they are selling . Very helpful helping us make the decision on what furniture we wanted to buy .

25 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Amazing Service.

I experienced amazing service buying a new bed in Ayr today. The staff are lovely.
In particular, Marty. He was helpful to say the least, friendly but professional and one reason I would definitely recommend visiting this branch of DFS.

24 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Marty.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Bought from DFS for years now

Bought from DFS for years now. Always reliable and professional service.
Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance any time.
Very knowledgeable lady who took us through everything we needed without any rush.
We bought another sofa and are very happy

22 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff very helpful

Staff very helpful was delivered a sofa that had to got straight back
Assistant Manager sorted out the problem quickly and professionally so just waiting on the new sofa being delivered to my mother-in-law with no more hiccups

22 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

DFS Branch Ayr

DFS Branch Ayr
Visited the branch to see a live product instead of viewing online. We were met by Antony who was polite and informative with good product knowledge resulting in us finding the right combination of sofa style and covering. Antony made the process of ordering simple and informed us of all options available to us before confirming the order. The store is well presented and customer service is of a high standard compared to other furniture stores we had visited.

19 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Hello Colin,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff helpful and friendly

Staff helpful and friendly

19 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Hello,

Thank you for your lovely review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. Not pushy. Did not follow us around the store. Very knowledgeable. Thank you.

11 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff member was lovely very…

The staff member was lovely very helpful but not to pushy offered us coffee explained everything well and was generally very pleasant

18 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ashley was very helpful

Ashley was very helpful, informative and knowledgable

18 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Easy transaction with knowledge staff

Easy transaction with knowledgeable staff . Processed quickly and efficiently

7 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

My experience was made very…

My experience was made very straightforward and painless by my friendly server, Shannon, who was excellent and incredibly helpful throughout the whole process.

17 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great showroom with fantastic staff.

Great showroom with plenty of beautiful options on show.
What made our experience however was our salesperson- Anthony with his residual Yorkshire accent.
What a salesman - presented with quite a challenge with regards to what my 89 year old poorly mobile mum wanted, he was measured and attentive but not at all pushy. He listened to her and what she wanted but asked the right questions in the right way and found what we think was the right solution for her.
We weren’t rushed and the ‘banter’ was there once the decision making was done!
We were impressed.
If the chair lives up to the salesman we will be very happy!

15 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A lovely store with lovely staff

A lovely store with lovely staff. Antony was extremely helpful and knowledgeable. I thought choosing a new sofa would be a pain, but DFS made it really easy and straightforward. Would highly recommend the Ayr store and will definitely return.

7 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Hello Rachel,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

easy to deal with

Very relaxed with no pressure to buy. Lovely Assistant Shannon

13 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly and informative staff

Friendly and informative staff. Lots of options on products, colours and materials. All expenses on additional products broke down. No hard sell. Various payment options available.

10 de julho de 2026
logotipo da DFS Furniture - Ayr

Resposta da DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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