Doves Farm Foods Avaliações 

I enjoy using your flour and the family enjoy eating it. It doesn’t last long!

Great website which is easy to navigate. There's a brilliant selection of flour, to suit every use. I chose 3 interesting and unusual bread flours, as I plan to start baking my own bread again (by hand, not in a bread machine). I can literally get everything I need from flours, to yeast.
Everything arrived 48 hours after ordering, well packaged and in good condition in very attractive packaging.
The bags alone look lovely on the shelf. I liked the fact that there is a nice sized cardboard box with clean dry paper to keep everything in place for when it's in the hands of the courier. Flattened out and put back in the box, it'll go into my feed store for the little feral cat to sleep in on icy cold nights.

Had I read some of the reviews beforehand, it might have put me off ordering. However, when I read through them, and see people ranting and angry at the *courier*, yet leaving an undeserved bad reviews about Dove farms instead, I'm glad I didn't.
If I was Dove Farms, I'd be asking Google to remove the reviews not related to the business.
As it happens, the delivery driver was a smiling, friendly Portuguese man, who was delighted when I thanked him in Portuguese :-)
Great job Dove farms. I will be ordering again.

Use all the Heritage Flours and tried lots of the recipes, all have been great.
Spelt, Rye, Emmer and Einkorn are the only flour I use now.
Also all organic, not sprayed with glyphosate really important👍

Einkorn stockist that delivers flour quickly and cheaply

Apparently when I’ve paid £5 for delivery and the courier pretended to attempt delivery and then on the same day just left it at a drop off point 10 minutes drive from me, that’s totally fine by them. I’ve never had a courier just leave my package in a random place no where near my specified address before. What if I couldn’t drive?

They apparently considered their responsibility as a seller fulfilled.
I asked for a refund of the delivery cost having had to go out and get my order from a shop. They said no. Twice.

I hope that the £5 they saved was worth the loss of a customer for life because that’s a disgraceful attitude in my opinion. Especially when there are so many other options out there to choose from.

28kg of flour was delivered to me last Friday, 26kg had an expiry date for April '26
Not impressed by this short dated experience & when I lifted the 25kg of flour, the bag ripped !
Contacted the company on Friday but no response 😕
A longer date would have been appreciated...

Great products but after sales absolutely awful. Clearly can’t contact anyone so end up with hopeless conversation with AI robot. They have send the wrong product. I’ve replaced but they don’t seem to get that I don’t want the wrong flour and need a refund.
Grrr…..

Great range of organic flours, perfect for home baking!
Orders are promptly dispatched; a good service!

I gave Doves Farm 5 stars for the quality and choice of products and for the excellent customer service and communication throughout. I appreciated the 10% off as a new customer. One concern is the quality of the packaging, which definitely needs to be strengthened to support the weight of the flours. The bottom of the box containing my order fell open as the delivery driver placed it in my hallway. An extra layer of cardboard on the bottom inside of the box and extra tape underneath would do the job.

I ordered a bag of flour from this company. It was sent via EVRI but after several confused messages it was marked deliverd to porch but no supporting photo. I have no porch and no parcel. Evri say it is Doves Farm's responsibilty to refund me. Dove's Farm insist I fill in an online form, sign and email back to them. I informed them as an older person I had no idea how to do this and simply cannot do it. So I cannot get my refund as they refuse to give me any other way to apply. Is this a fair way to treat an older person who cannot use the necessary technology?

Well… I love the flour. I buy in bulk to save money, but my last delivery by dpd should have been delivered on a Friday after I changed it from the Tuesday as I wasn’t in and it was raining.
So they delivered on the Tuesday or the Wednesday and left over 20kg of flour outside my house with no note or confirmation of delivery for what I think was 2 days in the rain 🤷 Wessex mills or Dove Farms and DPD all have ignored my emails.

Good price and flour was delivered on time. Also, the delivery driver put it in the boot of my car as requested

Great mix of flours in the bread making flours and it was sent out so quickly! Best flour around.

First class goodies love everything thank you for the most amazing products

Always use their flour, buy it by the 25kg bags
Delivery is very quick

Excellent quality product. Very speedy delivery. Thanks

Customer service isn’t bad, it doesn’t exist. I contacted CS by phone, was placed on hold for exactly five minutes and the call was rejected, I called back and after exactly five minutes, again the call was rejected. I eventually found an email address via google, that person forwarded my issue to another person, they completely ignored me, a week later I contacted them again - zero response . The order I received was incorrect, no one is interested.
My first and last time I will ever order from this company. I don’t know how they are in business.

Part of my order arrived over a week ago. 16 kg of flour are missing. I have emailed twice and heard nothing back. Whilst the flour is good quality, the customer service needs attention.