E-ITCA Avaliações 

250
•
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I bought an International Driving Permit from them only to be informed by the police that it is fraudulent and not acceptable. As a result I will need to pay a fine of between $400 and $7000 here i... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Updated: Order placed on July 16th and until today (July 23rd), there is no update regarding shipment confirmation. I'll keep this review updated until I get my DHL tracking code. Reference cod... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have just received my 10 years driving license . I have wished that there are more than 5 stars to evaluate your services . Mr. Steve amazing corrected my application in almost no time , very pleasa... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I made 2 applications 12 days ago and have recieved jumbled emails that make no sense to my requests or applications. I have since applied to another non governmental company and got my bookl... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de licenciamento

Escrito pela empresa

Planning to drive abroad? E-ITCA makes it simple. We've helped thousands of travelers get their International Driving Permit translated quickly and reliably for over 10 years — recognized under the 1949 and 1968 UN Conventions, available in 17 languages, and valid in 175+ countries. Apply in a few easy steps and receive your digital IDP in as little as 30 minutes, or a printed copy within few days.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

250 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(250)

53 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

No issues, all 👍

No issues, everything went ahead smoothly. From ordering, getting my details uploaded to receiving the licence. No issues at all. In a couple of hours I had the documents in my mailbox.

1 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Service

To be honest , the service is perfect , fast and professional and the prices are so reasonable

30 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best and Quick service

Best and Quick service
User friendly website

25 de julho de 2026
logotipo da E-ITCA

Resposta da E-ITCA

Hi Rojer, thank you for sharing the feedback. We're glad to help you get your International Driving Permit from ITCA.

Safe travels!

Avaliado com 1 de um total de 5 estrelas

DON'T WASTE YOUR MONEY! 0% Customer Services

Updated: Order placed on July 16th and until today (July 23rd), there is no update regarding shipment confirmation. I'll keep this review updated until I get my DHL tracking code.

Reference code: GRN200-800-8476.

Finally, reply came that they can't refund my money because according to company's policy refund should be only claimed in the first 6 hours of order. They are quite strict for this rule but what about shipping the documents within first 48 hours of normal order? Today 7 days have been passed and no authentic reason that why order is late.

Update: I received the card but the print is very bad. I don't know if police will accept this quality of card.

16 de julho de 2026
Avaliação não solicitada
logotipo da E-ITCA

Resposta da E-ITCA

Thank you for the update, and we're sorry for the frustration this delay has caused. We want to help resolve this as quickly as possible.

Our courier partner has flagged that they need the correct zip code from you to proceed with shipping. As soon as we have that, we can get your order moving.

For context on timing: hard copy applications take 48 hours to process, followed by another 48-72 hours for the order to be prepared and handed to our courier partner. Once dispatched, you'll receive your tracking number right away - we know this is longer than you expected, and we're sorry for the inconvenience.

Could you please share the correct zip code at your earliest convenience so we can move your order forward? We're committed to making this right for you.

Thank you,
ITCA Team

Avaliado com 5 de um total de 5 estrelas

Fast and amazing service

Fast and amazing service! I got my IDP within 30 minutes! Highly recommend!

20 de julho de 2026
Avaliação não solicitada
logotipo da E-ITCA

Resposta da E-ITCA

Hi Diandra, thank you for your positive feedback. We're delighted to have helped you secure your road trip abroad! Safe travels.

ITCA TEAM

Avaliado com 1 de um total de 5 estrelas

Poor Service and misleading processing times

The feedback provided by other 1 star raters has been my experience as well. The company will send several emails when you are contemplating going with them offering discounts. Once you sign up, there is essentially no customer service. The quoted times are grossly misleading and inaccurate. There is no advantage to the urgent processing. There is no phone number to contact and response by whatsapp and email is poor. They will seldomly email telling you to wait another 48 hours and then when you follow up by whatsapp and/or email, you wait to hear a response, and the response is often wait another 48 hours. I can't comment on the validity/authenticity of the 4 and 5 star ratings but the experience I have had has not been anywhere near what the positive comments post. Be very careful when dealing with this company as I do feel that this is a scam company. Of note, it has been 10 days and I am still waiting for the product to ship when I had requested urgent and expedited processing, with very poor communication on their part to resolve the issue. I have requested a refund and again no response.

3 de julho de 2026
Avaliação não solicitada
logotipo da E-ITCA

Resposta da E-ITCA

Hi Sir,

We are sorry to know about the experience you had and would like to fix this at the earliest. Could you please share the GRN reference so we can track your application and help you accordingly?

Avaliado com 1 de um total de 5 estrelas

i have applied an urgent IDP during the…

i have applied an urgent IDP during the working hours around 3pm but till now i did not receive IDP .i must travel today so i applied in urgent basis though i paid 20 EURO more .still not received my idp

Support email and What up E-ITCA NOT RESPONDING for the support.Even though i requested during the work hours but no response from both E-ITCA and support email .

24 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Paid urgent and never received idp

I needed my IdP asap as i was already travelling in 3 days. I have opten for urgent service and paid extra for the digital idp not even physical but no update or response yet. Its 3 days now and i am already in greece but there is no update from the organisation. This is really inconvenient, please be transparent with your customers and dont be like an every other scamster company.

For new users:- Please get the IDP affiliated one from the government. You pay a huge amount here and dont get your idp(which might not work i dont know) and is just waste of money.

31 de maio de 2026
Avaliação não solicitada

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