Been to eden in Mansfield we was made welcome by Paul. He showed my mum fold up mobility scooters which would be suitable for her. Paul was very professional very caring They have a variety of mobi... Ver mais
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Veja o que dizem as avaliações
We popped into the Warrington store today and was greeted by Lee, who was incredibly knowledgeable, friendly, and helpful. He made my mum feel completely at ease and took the time to offer valuable ad... Ver mais
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Bought a mobility scooter last year from Middlesbrough. Good deal and service at the time. Unfortunately it broke down in May this year. Waited for parts for repair for 2 months. Lots of promis... Ver mais
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My wife and I visited Eden Mobility in chesterfield to enquire about a wheelchair for my wife. We were welcomed by a pleasant young man Riley, who gave us advice for the right wheel chair to meet her... Ver mais
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Detalhes da empresa
Escrito pela empresa
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Informações de contato
16 - 20 High Street East, DN15 6UH, Scunthorpe, Reino Unido
- 01724 747477
- www.eden-mobility.co.uk
4,8
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They had what we was looking for.
They had what we was looking for.
Excellent service by Paul Wilson
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Leigh and Clare
Leigh and Clare are always very welcoming they are both very knowledgeable about all products in store and online. They are both caring and listen to match the perfect powerchair to fit my needs and they make me welcome everytime I nip in
15 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Thank god the wheelchair is sorted call…
Thank god the wheelchair is sorted call after call after call U don't answer ring back within a sec don't like it bombard me like that again ILL NEVER RING YOU BK, on a positive note Paul was lovely kind a patient first time I've ever had an electric wheelchair
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Popped in last weds with my mum
Popped in last weds with my mum. She’s reluctant to use an aid but Max really made her feel like it wasn’t such a big deal offering her lovely advice and giving her real life examples of customers younger and older than her. Highly recommend this store.
8 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Happy with service, Hartlepool shop.
I took my mother to the Hartlepool shop yesterday (13/07/2026) to buy a rollator to improve her quality of life. It was Dawn managing the shop and we were happy with the service and information that we received from Dawn to help us make the right choice in terms of which rollator was best for my mother, as well as being grateful for Dawn pointing out and demonstrating useful safety information.
13 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
My wife and I visited Eden Mobility
My wife and I visited Eden Mobility in chesterfield to enquire about a wheelchair for my wife. We were welcomed by a pleasant young man Riley, who gave us advice for the right wheel chair to meet her needs. She tried several types of wheelchair and after listening to the advice from Riley we went home with a chair for the right price and met her needs thanks to the patience and help from Riley.
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Lee was extremely helpful and friendly
Lee was extremely helpful and friendly. Very knowledgeable and could answer all questions. Made my dad feel very welcome and gave him space to decide what was best for him.
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Anna is always welcoming and is happy…
Anna is always welcoming and is happy to chat. Lots of places are really rushed and rude but she is friendly. I tell all my friends this is the best mobility shop in Southampton
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Poor contact system
We ordered some replacement parts for one of our wheelchairs which we had purchased from Eden and received nothing in the post. After two and a half weeks tried to contact Eden to find out what was happening. The phone back promised by the answer phone never happened, contacted by messenger suggested a faster response if I used the email system, as I never got a reply from a person just a computer generated message I can’t say if it was quicker. Another round of phone calls where I got to the end of the messages as it cut me off resulted in having to go back to the local store. Not very good service. The store staff are very helpful but they are not contactable by phone . This needs sorting not everyone can just go back to the local store as easily as I can.
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave a review. We are sorry to hear that you experienced some issues with our service.
I can confirm that we contacted you today to discuss your concerns and work towards a resolution. We appreciate your feedback, as it helps us improve our service and customer experience.
Warm regards,
Eden Mobility
Nick was great I needed a reclining…
Nick was great I needed a reclining chair for the same day and I was no more than 20 minutes in the store he disassembled it packed Into my car with the help of another staff member. Great job
13 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Came in today and sophia was amazing…
Came in today and sophia was amazing went above and beyond to help my husband I highly recomand
13 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Perfect sales assistant
Diane who served me on Saturday afternoon when she was due to close shop was v good with me & my husband she was patient & understanding to our needs she didn’t seem as if she was fobbing us off like some sales assistants do she explained everything we needed to know about the scooter we purchased
In all she was a v friendly sales assistant v knowledgable kind patient & helpful
11 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Pleasant very helpful and trustworthy.
Pleasant very helpful and trustworthy.
Was able to help and understand my friend who has hearing problems
Thank you for all your help
11 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Rachel was extremely helpful
Rachel was extremely helpful, did her best to solve my problem within minutes, big thankyou
11 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Purchase of a power wheelchair
Visited the Scunthorpe Store to purchase a power wheelchair. Diane was very patient and showed us various models which I was able to test. I decided on one which we thought was best for me and ordered it on the day. Unfortunately there is a little waiting time but hopefully worth waiting for.
11 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Fabulous Customer Service
I visited Eden Mobility with the intention of just having a browse. I explained to Nick exactly the type of scooter that I was looking for and he showed me several models. There was no hard sell and Nick was able to answer all my questions without being pushy. I was so impressed that I ended up making a purchase there and then.
11 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
I have been to the Mansfield branch a…
I have been to the Mansfield branch a few times and Paul Wilson in the shop is a great guy he is always helpful with anything you need and will answer any question you have
11 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
When i see Sophia she always makes me…
When i see Sophia she always makes me feel welcome and she always trys to sort out what problem I have we are still trying to sort it out and she is very understanding to we can also have a laugh why we wait for her to get through to engineers or customer services she is very lovely i have been many times so i have put the last time I went
8 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Thank you sam x
Well the young lady named Sam who greeted me & my husband @ Eden Mobility in Rotherham, was absolutely amazing she made my husband feel comfortable riding a mobility scooter for the first time, and i can't thank her enough, she definitely amazing at what she does, she definitely deserves more than 5☆'s
10 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Went to Bolton shop today,Liz was very…
Went to Bolton shop today,Liz was very informative about the scooters and to my delight I managed to purchase one for my auntie.Liz got us a good deal.
Thanks Liz
Lesley
10 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
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