Patrick was very knowledgeable,patient and polite with me .Suggested exactly the right weight rollator for me .He searched for alternative colours and completed the sale in a professional manner... Ver mais
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Veja o que dizem as avaliações
Sophia at Derby branch of Eden Mobility Couldn't have been more helpful. She even accompanied to our car to ensure we were able to lift the mobility scooter, we were about to purchase, into our ca... Ver mais
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Amazing customer service from start to finish!! Andrew couldn't help us enough and has helped even my mum the confident and a new life. Would highly recommend, go to Andrew in Stockport he's amazing a... Ver mais
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I had a wonderful and prompt service. My walking sticks were bright with luminous handle and foot stopper both are great to see in the dark. I’m very pleased with my purchases and they are well made... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Informações de contato
16 - 20 High Street East, DN15 6UH, Scunthorpe, Reino Unido
- 01724 747477
- www.eden-mobility.co.uk
4,8
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Power wheelchair
I purchased a power wheelchair from Eden mobility North Point Centre. Sarah was fantastic; she arranged for a home visit so that my husband could try it out at home.
After the sale, I had a couple of queries so popped back to the shop and Sarah talked me through the workings of the chair once more. Sarah is brilliant and has great knowledge of the products. I would highly recommend Eden. Thanks once again Sarah!
4 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
We're so pleased to hear that you had a positive experience with Sarah at our North Point Centre store. Arranging a home demonstration is a great way to ensure our customers find the right product for their needs, and we're delighted that your husband was able to try the power wheelchair in the comfort of his own home. Sarah will be thrilled.
Warm regards,
Eden Mobility
Eden Mobility Barnsley…
We went to Eden Mobility Barnsley looking for a walker that was easy to fold and light enough for me to lift on and off a bus. We had a very pleasant experience talking to Diane, she had good knowledge of the products. We bought a tri-walker that fits my purposes. Thank you Diane for your great customer service.
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review!
Your kind words mean a lot to all of us at Eden Mobility. We're delighted to hear about your positive experience, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Eden Mobility – we look forward to supporting you again in the future.
Warm regards,
Eden Mobility
Very convenient location
Very convenient location. Diane was very helpful and very knowledgeable. We went into the shop to try
Some mobility scooters and after looking at a few,
And trying them out, we ordered one.All very easy.
Many thanks Diane👍
17 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review!
Your kind words mean a lot to all of us at Eden Mobility. We're delighted to hear about your positive experience, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Eden Mobility – we look forward to supporting you again in the future.
Warm regards,
Eden Mobility
Resposta da Eden Mobility
Thank you for your review!
Your kind words mean a lot to all of us at Eden Mobility. We're delighted to hear about your positive experience, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Eden Mobility – we look forward to supporting you again in the future.
Warm regards,
Eden Mobility
Great product knowledge
We popped into the Warrington store today and was greeted by Lee, who was incredibly knowledgeable, friendly, and helpful. He made my mum feel completely at ease and took the time to offer valuable advice on the products that would best support her mobility needs. We really appreciated his patience and excellent customer service. We'll definitely be back to make a purchase. Highly recommended!
16 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review!
Your kind words mean a lot to all of us at Eden Mobility. We're delighted to hear about your positive experience, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Eden Mobility – we look forward to supporting you again in the future.
Warm regards,
Eden Mobility
Poor after sales service with no replies to emails and no refunds
I'm writing this for my parents, who purchased a nodular ring cushion, which was extremely expensive at £50.00, my mum agreed to purchase it, trusting the Eden Mobilty name, but after less than two weeks use it was not fit for purpose! It was completely flat, we took it back to the shop in Wadsley Bridge Sheffield to be informed that it states on the receipt, no returns accepted. After returning home I emailed Eden Mobility, 3 times, with no reply, what's so ever! I emailed them as my parents hadn't just changed their minds the cushion, it is useless! It was over priced and cheaply made! I feel that my parents, who are in their 80s have been taken advantage of. Trusting Eden to provide useful wares, aids and advice, but they just washed their hands of this without an apology. I feel their customer service is pathetic!
9 de maio de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review. I can confirm we have reached out and spoken with you today.
Warm regards,
Eden Mobility
My mum has been looking to buy a…
My mum has been looking to buy a mobility scooter. She found one she liked at Eden mobility in Chesterfield. She had problems with the finance app and went back today. Riley was very patient and very helpful. He couldn't do enough to help her. He is a very pleasant, kind and helpful young man.
16 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Sam was exceptional, very helpful and very patient with my friend,
The friendlyness and knowledge of staff
16 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Excellent customer service from Cross Gates store
Donna was very helpful with my Mum who needed something sturdier rather than her walking stick. She spent time making sure Mum could manage the rollator even walking to the car and ensuring it fitted in the back. Excellent customer service from Donna.
20 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
The friendly and helpful staff Diane…
The friendly and helpful staff Diane and sam
15 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Lucy made me feel welcome was friendly…
Lucy made me feel welcome was friendly and helpful and I will shop at Eden Mobility Oldham again
15 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
We've been into eden mobility today and…
We've been into eden mobility today and met mick Draley? He was very kind and patient with us and very helpful
15 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
They had what we was looking for.
They had what we was looking for.
Excellent service by Paul Wilson
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Leigh and Clare
Leigh and Clare are always very welcoming they are both very knowledgeable about all products in store and online. They are both caring and listen to match the perfect powerchair to fit my needs and they make me welcome everytime I nip in
15 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Thank god the wheelchair is sorted call…
Thank god the wheelchair is sorted call after call after call U don't answer ring back within a sec don't like it bombard me like that again ILL NEVER RING YOU BK, on a positive note Paul was lovely kind a patient first time I've ever had an electric wheelchair
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Popped in last weds with my mum
Popped in last weds with my mum. She’s reluctant to use an aid but Max really made her feel like it wasn’t such a big deal offering her lovely advice and giving her real life examples of customers younger and older than her. Highly recommend this store.
8 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Happy with service, Hartlepool shop.
I took my mother to the Hartlepool shop yesterday (13/07/2026) to buy a rollator to improve her quality of life. It was Dawn managing the shop and we were happy with the service and information that we received from Dawn to help us make the right choice in terms of which rollator was best for my mother, as well as being grateful for Dawn pointing out and demonstrating useful safety information.
13 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
My wife and I visited Eden Mobility
My wife and I visited Eden Mobility in chesterfield to enquire about a wheelchair for my wife. We were welcomed by a pleasant young man Riley, who gave us advice for the right wheel chair to meet her needs. She tried several types of wheelchair and after listening to the advice from Riley we went home with a chair for the right price and met her needs thanks to the patience and help from Riley.
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Lee was extremely helpful and friendly
Lee was extremely helpful and friendly. Very knowledgeable and could answer all questions. Made my dad feel very welcome and gave him space to decide what was best for him.
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Anna is always welcoming and is happy…
Anna is always welcoming and is happy to chat. Lots of places are really rushed and rude but she is friendly. I tell all my friends this is the best mobility shop in Southampton
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
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