Visited store yesterday to look at purchasing a folding scooter. Dawn was excellent, she was very honest and didn’t try and just get a sale which we respected. She gave demos of all options available... Ver mais
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Patrick was very knowledgeable,patient and polite with me .Suggested exactly the right weight rollator for me .He searched for alternative colours and completed the sale in a professional manner... Ver mais
A empresa respondeu
Sophia at Derby branch of Eden Mobility Couldn't have been more helpful. She even accompanied to our car to ensure we were able to lift the mobility scooter, we were about to purchase, into our ca... Ver mais
A empresa respondeu
Amazing customer service from start to finish!! Andrew couldn't help us enough and has helped even my mum the confident and a new life. Would highly recommend, go to Andrew in Stockport he's amazing a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Informações de contato
16 - 20 High Street East, DN15 6UH, Scunthorpe, Reino Unido
- 01724 747477
- www.eden-mobility.co.uk
4,8
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My wife and I visited Eden Mobility
My wife and I visited Eden Mobility in chesterfield to enquire about a wheelchair for my wife. We were welcomed by a pleasant young man Riley, who gave us advice for the right wheel chair to meet her needs. She tried several types of wheelchair and after listening to the advice from Riley we went home with a chair for the right price and met her needs thanks to the patience and help from Riley.
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Lee was extremely helpful and friendly
Lee was extremely helpful and friendly. Very knowledgeable and could answer all questions. Made my dad feel very welcome and gave him space to decide what was best for him.
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Anna is always welcoming and is happy…
Anna is always welcoming and is happy to chat. Lots of places are really rushed and rude but she is friendly. I tell all my friends this is the best mobility shop in Southampton
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Poor contact system
We ordered some replacement parts for one of our wheelchairs which we had purchased from Eden and received nothing in the post. After two and a half weeks tried to contact Eden to find out what was happening. The phone back promised by the answer phone never happened, contacted by messenger suggested a faster response if I used the email system, as I never got a reply from a person just a computer generated message I can’t say if it was quicker. Another round of phone calls where I got to the end of the messages as it cut me off resulted in having to go back to the local store. Not very good service. The store staff are very helpful but they are not contactable by phone . This needs sorting not everyone can just go back to the local store as easily as I can.
14 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave a review. We are sorry to hear that you experienced some issues with our service.
I can confirm that we contacted you today to discuss your concerns and work towards a resolution. We appreciate your feedback, as it helps us improve our service and customer experience.
Warm regards,
Eden Mobility
Nick was great I needed a reclining…
Nick was great I needed a reclining chair for the same day and I was no more than 20 minutes in the store he disassembled it packed Into my car with the help of another staff member. Great job
13 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Came in today and sophia was amazing…
Came in today and sophia was amazing went above and beyond to help my husband I highly recomand
13 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Perfect sales assistant
Diane who served me on Saturday afternoon when she was due to close shop was v good with me & my husband she was patient & understanding to our needs she didn’t seem as if she was fobbing us off like some sales assistants do she explained everything we needed to know about the scooter we purchased
In all she was a v friendly sales assistant v knowledgable kind patient & helpful
11 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Pleasant very helpful and trustworthy.
Pleasant very helpful and trustworthy.
Was able to help and understand my friend who has hearing problems
Thank you for all your help
11 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Rachel was extremely helpful
Rachel was extremely helpful, did her best to solve my problem within minutes, big thankyou
11 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Purchase of a power wheelchair
Visited the Scunthorpe Store to purchase a power wheelchair. Diane was very patient and showed us various models which I was able to test. I decided on one which we thought was best for me and ordered it on the day. Unfortunately there is a little waiting time but hopefully worth waiting for.
11 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Fabulous Customer Service
I visited Eden Mobility with the intention of just having a browse. I explained to Nick exactly the type of scooter that I was looking for and he showed me several models. There was no hard sell and Nick was able to answer all my questions without being pushy. I was so impressed that I ended up making a purchase there and then.
11 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
I have been to the Mansfield branch a…
I have been to the Mansfield branch a few times and Paul Wilson in the shop is a great guy he is always helpful with anything you need and will answer any question you have
11 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
When i see Sophia she always makes me…
When i see Sophia she always makes me feel welcome and she always trys to sort out what problem I have we are still trying to sort it out and she is very understanding to we can also have a laugh why we wait for her to get through to engineers or customer services she is very lovely i have been many times so i have put the last time I went
8 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Thank you sam x
Well the young lady named Sam who greeted me & my husband @ Eden Mobility in Rotherham, was absolutely amazing she made my husband feel comfortable riding a mobility scooter for the first time, and i can't thank her enough, she definitely amazing at what she does, she definitely deserves more than 5☆'s
10 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Went to Bolton shop today,Liz was very…
Went to Bolton shop today,Liz was very informative about the scooters and to my delight I managed to purchase one for my auntie.Liz got us a good deal.
Thanks Liz
Lesley
10 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Liz at Bolton Eden store.
Called in to Eden in Bolton to enquire about a foldable motorbility scooter for my husband. Liz has great knowledge. Liz listened to his nwith needs then showed us which was suitable for him. We will definitely go back when we have made a decision.
8 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Although I didnt purchase anything
Although I didnt purchase anything. Popped in to see what product are available. Kylie was very helpful and a pleasure to meet
9 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
I come in with my daughter and Andrew…
I come in with my daughter and Andrew made the entire interaction so nice for her
9 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility. 😊
Andrew at Eden mobility in stockport…
Andrew at Eden mobility in stockport has been amazing at helping us pick out a mobility scooter for my daughter nothing was to much trouble for him he was really patient and explained any questions we had professionally he is lucky and made a difficult time for us as family I little more easy Thankyou so much for you kindness
9 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
andrew was so lovely and made sure i…
andrew was so lovely and made sure i felt welcome
9 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
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