Visited store yesterday to look at purchasing a folding scooter. Dawn was excellent, she was very honest and didn’t try and just get a sale which we respected. She gave demos of all options available... Ver mais
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Patrick was very knowledgeable,patient and polite with me .Suggested exactly the right weight rollator for me .He searched for alternative colours and completed the sale in a professional manner... Ver mais
A empresa respondeu
Sophia at Derby branch of Eden Mobility Couldn't have been more helpful. She even accompanied to our car to ensure we were able to lift the mobility scooter, we were about to purchase, into our ca... Ver mais
A empresa respondeu
Amazing customer service from start to finish!! Andrew couldn't help us enough and has helped even my mum the confident and a new life. Would highly recommend, go to Andrew in Stockport he's amazing a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Informações de contato
16 - 20 High Street East, DN15 6UH, Scunthorpe, Reino Unido
- 01724 747477
- www.eden-mobility.co.uk
4,8
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Called into Middlesbrough eden mobility…
Called into Middlesbrough eden mobility centre on the 8th of July was talking to a man called nick who was very helpful and couldn't of wished for a better service excellent and would highly recommend the Middlesbrough branch
8 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Went rose and recliner chairin to the Grimsby town shop on the…
Went in to the Grimsby town shop on the off shot of seeing if I could gets some advice about a rise and recline chair, they was very busy and only one lady in there, she was trying to please everyone even with a coffee morning going on, there was people asking for advice everywhere, then a women came in really having a go at her about a workman nothing to do with this poor lady but she kept her cool was very professional she handled her very very well, she apologised to everyone else in the shop when it came to my turn she was so flustered but do professional at the same time, the amount of knowledge she had about the chairs was amazing so much so I’ll be back with a deposit next week to order one, her name is davina and is a great asset to your company I put my trust in her and will be back next week
8 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to share your experience and for your wonderful feedback. We're delighted to hear that Davina at our Grimsby store made such a positive impression.
It sounds like it was an exceptionally busy day, and we're proud to hear that Davina remained professional, calm, and attentive despite the challenges she was facing. Providing expert advice and outstanding customer service is something we strive for, and it's fantastic to know that her knowledge and dedication gave you the confidence to choose a rise and recline chair with us.
We'll be sure to pass your kind comments on to Davina, who I'm sure will be delighted to hear them. Thank you again for your support, and we look forward to welcoming you back next week to place your order.
Kind regards,
The Eden Mobility Team
Lucie is great thanks for everything…
Lucie is great thanks for everything you do for us, it's our 3rd purchase.
7 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Lucie is good and amazing
8 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Lovely lady called Lara helped me
Lovely lady called Lara helped me. She was very knowledgeable and such a polite demeanour. In no time at all I had an appointment set up for my wife
8 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Eden Mobility Skelmersdale Lancashire
The staff at my local Eden shop (Skelmersdale Lancashire) are fantasic, they understand the persons needs, and can be trusted to help in every way possible.
18 de maio de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Goid service by amo
8 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Sam's a good worker
Sam's a good worker, I like Sam a lot and visit daily, helping her with books. I enjoy coffee morning every week
7 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for your kind review. We truly appreciate you taking the time to share your experience with Eden Mobility. Your feedback means a lot to our team, and we're delighted to hear that you were pleased with the service you received. We look forward to helping you again in the future should you need us.
Kind regards,
The Eden Mobility Team
Mobility scooter inquiry
I was served by Jacob Walker and he was very helpful and he gave me all the information I required in great detail,he was very efficient in explaining everything
7 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for your kind review. We truly appreciate you taking the time to share your experience with Eden Mobility. Your feedback means a lot to our team, and we're delighted to hear that you were pleased with the service you received. We look forward to helping you again in the future should you need us.
Kind regards,
The Eden Mobility Team
Friendly helpful amazing and great…
Friendly helpful amazing and great value for money very happy customer
7 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for your kind review. We truly appreciate you taking the time to share your experience with Eden Mobility. Your feedback means a lot to our team, and we're delighted to hear that you were pleased with the service you received. We look forward to helping you again in the future should you need us.
Kind regards,
The Eden Mobility Team
Dawn was great
Dawn, the person serving was very helpful and friendly
30 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for your kind review. We truly appreciate you taking the time to share your experience with Eden Mobility. Your feedback means a lot to our team, and we're delighted to hear that you were pleased with the service you received. We look forward to helping you again in the future should you need us.
Kind regards,
The Eden Mobility Team
Great staff
The staff were really lovely and helpful, answered all of our questions and made sure we were completely satisfied with everything. 10/10 experience
6 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for your kind review. We truly appreciate you taking the time to share your experience with Eden Mobility. Your feedback means a lot to our team, and we're delighted to hear that you were pleased with the service you received. We look forward to helping you again in the future should you need us.
Kind regards,
The Eden Mobility Team
The staff Carol and Phoebe at Eden…
The staff Carol and Phoebe at Eden Mobility Halifax Road Sheffield were very helpful, pleasant and nothing too much trouble whilst not been too pushy. They greeted us with a nice friendly smile.I would definitely recommend the shop
and would certainly shop there again
6 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Our team works hard to provide the best possible service, and it's wonderful to know we met your expectations.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Kind regards,
The Eden Mobility Team
Great service with a smile
We are a retired couple and visited the Fareham shop to enquire about riser/recliner chairs to future proof our apartment in preparation for later years. We were served by Jane, who gave us a comprehensive appraisal of all options available to us. After less than an hour we had purchased two riser/ recliners and been given a delivery date approx two weeks. Thank you ,Jane
24 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Our team works hard to provide the best possible service, and it's wonderful to know we met your expectations.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Kind regards,
The Eden Mobility Team
Excellent Service!
Carol was extremely helpful and knowledgeable about the product. We were happy to place the order for a power chair with her. The chair was delivered 2 working days later. Very happy with the service provided and can highly recommend.
1 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Our team works hard to provide the best possible service, and it's wonderful to know we met your expectations.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Kind regards,
The Eden Mobility Team
A staff member by the name of Emily
A staff member by the name of Emily, had a very busy Saturday, and i watched her deal with a local resident having a mental health crisis, with care and attention, along with serving customers who walked through the door. Emily was also managing to deal with a customer who had an appointment, showing her all types of models along with test driving whilst staying calm, helpful, thoughtful, smiling and professionally. Wonderful staff memeber, needs to be recognised.
27 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for your kind review. We truly appreciate you taking the time to share your experience with Eden Mobility. Your feedback means a lot to our team, and we're delighted to hear that you were pleased with the service you received. We look forward to helping you again in the future should you need us.
Kind regards,
The Eden Mobility Team
Spoken to Stephen the new manager of…
Spoken to Stephen the new manager of Northampton store. I had alot of uneasy questions that I needed answering and Stephen made me feel so supported and at ease with his knowledge and bubbly personality making sure I understood everything. Be definitely making an order very soon with Stephen.
4 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Customer satisfaction is our top priority, and it's wonderful to know that we've met your expectations.
Thank you for choosing Eden Mobility. We look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
I will return 100%
Good morning I misplaced the review card otherwise I would of been on 2weeks ago. Just a casual call in to ask advice on a perching chair.
I Met the lovely,friendly,bubbly personality of Rachel. I think we spent 30 minutes just getting on with general chitchat I've not made any soup yet but I will save you some as promised! They do a coffee morning Friday's which will be good to do. I will return 💯% Karen
14 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Customer satisfaction is our top priority, and it's wonderful to know that we've met your expectations.
Thank you for choosing Eden Mobility. We look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Julie the sales assistant was very…
Julie the sales assistant was very helpful. And made the purchase of our mobility scooter smooth and stress free
4 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Customer satisfaction is our top priority, and it's wonderful to know that we've met your expectations.
Thank you for choosing Eden Mobility. We look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
I visited the Oldham shop recently…
I visited the Oldham shop recently feeling apprehensive and looking to buy a mobility scooter. I was put at ease by Rachel very quickly. We discussed my needs and she was very helpful finding the correct scooter to suit me. I was allowed a test drive, which gave me confidence with Rachel's guidance. She went over and above to help ( we even had quite a laugh), great company. I came away with my purchase, very happy, therefore I have now got my freedom to go out and about again. Great service, great shop. Would recommend to anyone that may need your help in the future. Thank you Rachel and the other lady,( sorry I have forgotten your name). Joan.
3 de julho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Customer satisfaction is our top priority, and it's wonderful to know that we've met your expectations.
Thank you for choosing Eden Mobility. We look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
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