Visited store yesterday to look at purchasing a folding scooter. Dawn was excellent, she was very honest and didn’t try and just get a sale which we respected. She gave demos of all options available... Ver mais
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Veja o que dizem as avaliações
Sophia at Derby branch of Eden Mobility Couldn't have been more helpful. She even accompanied to our car to ensure we were able to lift the mobility scooter, we were about to purchase, into our ca... Ver mais
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Patrick was very knowledgeable,patient and polite with me .Suggested exactly the right weight rollator for me .He searched for alternative colours and completed the sale in a professional manner... Ver mais
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Amazing customer service from start to finish!! Andrew couldn't help us enough and has helped even my mum the confident and a new life. Would highly recommend, go to Andrew in Stockport he's amazing a... Ver mais
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Detalhes da empresa
Escrito pela empresa
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Informações de contato
16 - 20 High Street East, DN15 6UH, Scunthorpe, Reino Unido
- 01724 747477
- www.eden-mobility.co.uk
4,8
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Shantel is amazing always very friendly…
Shantel is amazing always very friendly helpful have come to this shop many times for my service users
30 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility
Very happy thank you Sophia for your…
Very happy thank you Sophia for your help yesterday from Robert Hutchinson and Barry Leppard
29 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility
Great company and staff.
Bought my first Mobility scooter on19th June from the York shop the assistant called Amanda was very helpful and very patient with us we are both 80,scooter delivered 26th, delivery man also helpful very pleased with scooter pleased too review staff,company.would definitely recommend.
19 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility
Nice people to deal with.Lucie was…
Nice people to deal with.Lucie was really helpful.
29 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for a lovely review.
Warm regards,
Eden Mobility
Customer service from the NEW Manager and Emily …
Customer service from the NEW Manager - Stephen and the shop assistant - Emily 100% care and attention and very professional. Made my dreams come true.
A BIG BIG THANKYOU to Emily and would recommend Eden to anyone who wishes to shop there.
From Sharon & Richard.
29 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your review , we will be sure to pass on your kind words.
Warm regards,
Eden Mobility
I was looking for a scooter
I was looking for a lightweight, easy to use scooter, and my son told me about the Eden Mobility shop in North Point Shopping Centre.
I visited, and talked with the lovely shop staff member Sarah. She showed me a scooter, talked me and my son how it came apart to get it in the car. She then helped order the one I selected.
I’d highly recommend Eden, as they are friendly, accommodating and very helpful.
Thank you
25 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for your kind review!
We’re delighted to hear that you had such a positive experience with us at our North Point Shopping Centre store. It’s great to know that Sarah was able to help you and your son find the right scooter and explain everything clearly, especially how easy it is to take apart for transport.
We really appreciate your recommendation and your lovely feedback about our team being friendly and helpful—it means a lot to us.
If you ever have any questions or need any further assistance, please don’t hesitate to pop back in or get in touch.
Many thanks again, and we hope you enjoy your new scooter! 🚶♂️✨
Warm regards,
Eden Mobility
I was treated with respect and made to…
I was treated with respect and made to feel comfortable by Ryan. A colleague offered me a coffee or tea and as it was a very hot day gave me her fan to use which was most welcome
27 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for your lovely review!
We’re really pleased to hear that Ryan made you feel comfortable and treated you with respect during your visit—that’s exactly the experience we aim to provide for every customer. It’s also wonderful to know that our team went the extra mile on such a hot day by offering refreshments and even a fan to help keep you cool.
Your kind words mean a great deal to us, and we’ll be sure to pass your feedback on to both Ryan and the team.
Warm regards,
Eden Mobility
Helpful advice and pleasant experience
Called in yesterday with my mother . Lou who looked after us was great really pleasant and informative all in all a great experience and mother loves her scooter 🛵
25 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for your lovely review!
We’re delighted to hear that you and your mother had such a positive experience in store. It’s great to know that Lou looked after you so well and provided helpful, informative guidance throughout your visit.
Most importantly, we’re so pleased to hear your mother loves her new scooter 🛵 — that’s exactly what we strive for!
We really appreciate you taking the time to share your experience, and we’ll be sure to pass your kind words on to Lou.
If there’s anything else we can help with, please don’t hesitate to pop back in and see us.
Many thanks,
– The Eden Mobility Team
Eden Mobility excellent service
My wife and I attended Eden Mobility in Grimsby; my wife was not sure whether she wanted a powered wheelchair or a scooter.
Jamie Dawson, the manager, spent time explaining the advantages and disadvantages of both. He took all the relevant information about my wife by which time my wife decided she wanted a mobility scooter. Any selected unit had to be boot compatible and portable. We saw a folding unit, but my wife decided against it as she felt insecure. A second option was offered, a Bootmaster Elite, and my wife found this very suitable. Jamie got the keys and took my wife for a short test drive. My wife was so impressed that we decided to go ahead with a purchase. Jamie showed me how to dismantle the unit and reconnect all the parts, His explanations were very thorough. I enquired about delivery times and it was suggested that it could take up to two weeks due to high volumes of orders. This was acceptable to us, but after completing our order, we arrived home to receive a telephone message asking if we could take delivery in two day's time. That is an excellent service. We are now in possession of the Bootmaster Elite scooter, my wife is entirely satisfied and we can highly recommend the service we received from Jamie and from Nicola in logistics. Thank you all for your kind support.
25 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re absolutely delighted to hear about your experience at our Grimsby store. It’s wonderful to know that Jamie took the time to fully understand your wife’s needs and clearly explain the options available, helping her feel confident in choosing the right mobility solution. Finding the perfect fit is so important, and we’re pleased the Bootmaster Elite proved to be such a great choice.
It’s also great to hear that the demonstration and guidance on dismantling and reassembling the scooter were helpful—our team always aims to ensure everything is straightforward and stress-free. We’re especially pleased that we could surprise you with an earlier delivery than expected, and we’ll be sure to pass on your kind words to Nicola in logistics as well.
Most importantly, we’re thrilled that your wife is happy with her scooter and wish her many enjoyable journeys ahead.
Thank you again for your recommendation and kind support—it truly means a lot to us.
Warm regards,
– The Eden Mobility Team
'SAM'
'SAM' - Superb sales person - nothing too much trouble - IDEAL!
3 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for a lovely review.
Warm regards,
Eden Mobility
Michelle and sam are a valuable asset…
Michelle and sam are a valuable asset to your company well done x
27 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for your kind words!
We’re delighted to hear that Michelle and Sam made such a positive impression. They truly are a credit to the team, and we’ll be sure to pass on your lovely feedback to them.
We really appreciate you taking the time to share your experience—it means a lot to us.
Many thanks,
– The Eden Mobility Team
Both Sam and Michelle have been amazing…
Both Sam and Michelle have been amazing and are a valuable asset to the company brilliant service
27 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for your kind review!
We’re thrilled to hear that both Sam and Michelle provided you with such amazing service. They really are a fantastic part of our team, and your feedback means a great deal to us.
We’ll be sure to pass your lovely comments on to them—they’ll be delighted!
Thank you again for taking the time to share your experience.
Many thanks,
– The Eden Mobility Team
Excellent service very welcoming would…
Excellent service very welcoming would highly recomend going to this shop michelle catered for our every need didnt try to fob us of lovely lady and very patient ty
26 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your lovely review, we will be sure to pass this to Michelle.
Warm regards,
Eden Mobility
Brilliant made you welcome gave you…
Brilliant made you welcome gave you best advice out standing service thank you Michelle
26 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for your lovely review, we will be sure to pass this to Michelle.
Warm regards,
Eden Mobility
New Wheelchair
Just been in with my Dad to get new wheel chair... As usual .. excellent friendly service.. will always recommend ☺️
26 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
spoke to diane,and she was very…
spoke to diane,and she was very helpful.it was a very pleasant hour spent with her.
3 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Fantastic customer service thanks to…
Fantastic customer service thanks to gabby.
26 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Diane at the scunthorpe branch was so…
Diane at the scunthorpe branch was so helpful as to my wifes needs, very informative and we came away confident about our purchase.
26 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
I called into Eden today for a scooter…
I called into Eden today for a scooter and was really over the moon with the service. Jodie, the young lady who helped me was great, she helped me choose the best one for me and sorted everything out for me . I can’t be more pleased with the choice
26 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
I am completly satisfied with the…
I am completly satisfied with the excellent service from michelle. She always looks after me well
26 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
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