Had a technical problem with a week old scooter which can happen as tech does sometimes fail . Crossgates Eden Donna and Anita were very helpful as was area manager Sarah . They resolved the issue as... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Visited store yesterday to look at purchasing a folding scooter. Dawn was excellent, she was very honest and didn’t try and just get a sale which we respected. She gave demos of all options available... Ver mais
A empresa respondeu
Problem solved I got a new replacement very good service staff was very friendly and understanding I'm quiet happy with my mobility scooter now but I do wish I had asked more questions about my choice... Ver mais
Patrick was very knowledgeable,patient and polite with me .Suggested exactly the right weight rollator for me .He searched for alternative colours and completed the sale in a professional manner... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Informações de contato
16 - 20 High Street East, DN15 6UH, Scunthorpe, Reino Unido
- 01724 747477
- www.eden-mobility.co.uk
4,8
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Diane at the scunthorpe branch was so…
Diane at the scunthorpe branch was so helpful as to my wifes needs, very informative and we came away confident about our purchase.
26 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
I called into Eden today for a scooter…
I called into Eden today for a scooter and was really over the moon with the service. Jodie, the young lady who helped me was great, she helped me choose the best one for me and sorted everything out for me . I can’t be more pleased with the choice
26 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
I am completly satisfied with the…
I am completly satisfied with the excellent service from michelle. She always looks after me well
26 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Good customer service and very friendly…
Good customer service and very friendly and helpful
26 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Very friendly customer service.
Very friendly customer service.
26 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Amazing experience from Amanda At the…
Amazing experience from Amanda At the York store. My mother in law was looking at scooters for the first time and Amanda was very helpful helping us decide which one would be best. The whole experience was very pleasant. We would highly recommend the York Store. Thank you.
25 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Just writing review say how good and…
Just writing review say how good and welcoming Paul made me feel when coming to buy my 1st mobility scooter nothing was to much trouble he even let me a ride scooter out which made the experience even better and also Paul also as so much knowledge and seeing him also with other customers he gives them 100 per cent great service every time I’ve being into store fully recommend coming and buying from here
23 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Great Service in Wakefield
Wendy was a lovely from the start, the entire process was easy and she take care of everything. Recommended AAA+
24 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for your lovely feedback! We’re thrilled to hear Wendy made everything so easy for you. We really appreciate your recommendation! .
Warm regards,
Eden Mobility
I went into the Eden shop in…
I went into the Eden shop in Skelmersdale to look at wheelchairs the lady who helped me was very nice and told me what I need to know.i went back Wednesday to buy the wheelchair and was helped by max very helpful I would recommend this shop to all my family and friends
24 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Cannot give enough Stars to Mansfield shop
What a lovely person Larna is very efficient and knowledgeable. 5 Stars to her alone if you add in Paul with his 5 Stars you have a real winning combination. On top of those two you add the demonstrator, who came to my home. Another 5 Stars. An absolutely fabulous team. No pressure to buy just the facts. Very very grateful to Eden Mobility. Many thanks.
12 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Absolutely appalling experience
Absolutely appalling experience with this company.
After receiving the initial order confirmation for a rise and recline chair for my 84 year old mum who has parkinsons I heard nothing at all for a week so was not given a delivery date. I then received a phone call to say a delivery company were outside her house and that she wasn't in. They were wrong- they just hadn't knocked loud enough or waited long enough. Astonishing that a conpany delivering mobility equipment to the elderly wouldn't know to knock loud and wait. They then asked me if I wanted them to dump the chair in the garden. I informed them we had paid for delivery AND fitting; I had been extremely careful to make sure of that when ordering. Again: astonishing that a MOBILITY COMPANY delivering heavy equipment to the elderly would think this was ok. Obviously I told them it wasn't ok to dump it in the garden, so they returned in to their depo as incredibly they don't take these extremely heavy chairs in to the house. I then called Eden mobility numerous times- they have never answered the phone. It goes to an answering service where theyt promise to call you back- but never do. I received one phone call that may have been them (it was arandom number) but the phone only rang 4 times and they didn't bother to leave a message or call back again- they called at a time when I could answer the phone if it was in fact them. They have failed to respond to my emails of complaint and eventually my mother got through to them herself and instead of sorting their pathetic customer service they just refunded the money leaving my mother without the chair she so desperately needs. Simply incredible that a mobility company would be so terrible at catering to the elderly and infirm. They should be ashamed of themselves
23 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you for taking the time to leave a review.
We're sorry to hear that you feel this way.
We can see that you have made contact with us regarding this matter.
Kind regards,
The Eden Mobility Team
rise /recline chai.
wanted a rise /recliner chair been on the net looking for prices.to much hassle.with forms, called in at eden mobility Mansfield branch guy there could not have been more helpful bought one there and then.thank you Paul.
23 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Really good staff and very helpful this…
Really good staff and very helpful this is the second time we’ve got something from Eden mobility really pleased with what we’ve got
23 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Excellent!!
I went in the corby store to purchase a mobility scooter,Sam was very helpful and knowledgeable in helping me choose one,the experience was excellent and very pleasant. Sam is a credit to your company.
23 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Very good service from Michelle
Very good service from Michelle. Always helps with my scooter.
23 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Great service from Rachel
Great service from Rachel. Helped us buy a walker for my dad. Very kind and helpful.
22 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Julie at Eden Mobilty
Julie, who looked after us at the store was amazing. So helpful and giving us honest and clear advice regarding what would be the right product for us.
First class.
20 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Diane really knows her stuff.
Had a great chat with Diane today at your Barnsley Branch. We were looking for a wheelchair for my wife. Diane showed us different models and how to use them. Really knowledgeable. We were there for a good 2 hours. We did buy 1 in the end too.
I would definitely recommend a visit if you need a good mobility shop.
22 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Amazing service by amo and Rachel
Amazing service by amo and Rachel . Both pleasant and helpful
Thanks ladies
22 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave us a Trustpilot review. Your feedback really means a lot to us, and we truly appreciate your support. We’re delighted to hear about your experience and look forward to serving you again in the future.
Warm regards,
Eden Mobility
We tried quite a number of scooters out…
We tried quite a number of scooters out the lady explained all about them also tried them out spent quite a bit of time talking about them very pleased with the result. Excellent for Rachel 8 explanation of the units thank you.
We did buy one.
20 de junho de 2026
Avaliação não solicitada
Resposta da Eden Mobility
Thank you so much for taking the time to leave us a Trustpilot review. Your feedback really means a lot to us, and we truly appreciate your support. We’re delighted to hear about your experience and look forward to serving you again in the future.
Warm regards,
Eden Mobility
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.