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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very professional and polite customer services. Quick and easy to order with both great prices and fast posting. To be brutally honest. £25 for brand new keys when sellers in eBay are asking for... Ver mais

Avaliado com 5 de um total de 5 estrelas

This was exactly what we were looking for in a scooter. We’d done our homework and the company had told us the price before their representative arrived. From the photos in the paper we were not ex... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Quick response to my request for a brochure, followed by quick response to a home demonstration. Brian was polite and friendly. As I previously had a scooter that was very heavy and had to be taken to... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

After just very carefully watching your TV advert, again. I'm just wondering why your advertising is NOT aiming your product at black people. I look at it and feel that it is either unconscious bias,... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de equipamentos para mobilidade

Informação fornecida por fontes externas variadas

Award Wining eFOLDi lightweight electric folding mobility scooter. Buy Online.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

176 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

PART ONE We received a visit from…

PART ONE We received a visit from Martin who came to our home to show my wife Bridget and myself the workings of an efoldi lite.
Martin arrived on time smartly dress and introduced himself.
He showed us in detail how to unfold the scooter how the controls worked and then we both had a test ride around our carpark.
Martin then showed us how to fold the lite.
We went back to our apartment and discussed finance which we agreed on and then we purchased items which fully accessorised the two efoldi scooters we purchased
The delivery was explained which so happens to be today.
Will be sending part two of this review after unpacking.

11 de setembro de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you for sharing your experience! We're delighted to hear that Martin provided such a clear and helpful demonstration and that you and Bridget felt confident in your choice. We’re thrilled you found the perfect setup and look forward to hearing your thoughts once your eFOLDi scooters are unpacked and in use.
Kind regards,
eFOLDi

Avaliado com 5 de um total de 5 estrelas

Efoldi's lightest scooter

Thank you Cliff for your time and patience and we both look forward to receiving your latest 'machine' and lightest scooter, We are both amazed how light it was to transport and fold and I promise not to do too many wheellies! Progress is on its way and, hopefully, the newer model might have a key at some time in the future. Thank you Cliff

29 de agosto de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you so much for your kind words! I’m glad you’re enjoying how light and easy the scooter is to fold and transport. Your feedback about a key for future models is noted, and I look forward to hearing how much you enjoy the new scooter.
Kind regards,
eFOLDi

Avaliado com 5 de um total de 5 estrelas

So far very happy

So far have yet to use new power wheelchair. But the try appointment was great. Really good and not salesey at all, representative was so knowledgeable and helpful. Really patient as had quite a bit of trouble with wheelchair services. Was very helpful with pricing and loyal, sold me the wheelchair at sale price even though time had lapsed. Really happy so far.

20 de agosto de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you so much for your kind words! We’re delighted to hear that your demo went so well and that our representative was able to support you with patience and care. We hope you’ll enjoy your new power chair once you’ve had the chance to start using it, and we’re always here if you need any further assistance.
Kind regards,
eFOLDi

Avaliado com 5 de um total de 5 estrelas

Excellence and kindness

I was born with spastic diplegia and that ailment severely restricts my ability to walk properly.

I have used an eFoldi Lite since March 2022 and that machine has been excellent and extraordinarily beneficial for me in a life transforming way. I could not enjoy my life as I do now without it.

My wife and I are just about to commence travelling again and for the sake of caution (although probably not strictly necessary) I have just had my eFoldi serviced. The machine is excellently designed and robustly put together but I consider that it is wise for it to be checked out before a long trip.

I cannot praise strongly enough the expertise and efficiency as well as the kindness and humanity of the people at eFoldi in Redhill and I am particularly grateful to Darren and Brian.

I believe that the eFoldi range of equipment should be considered by all people with limited mobility and I sincerely hope that they find it as helpful as I have.

Peter C

East Sussex

August 2025

18 de agosto de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you so much for sharing your wonderful experience with the eFoldi Lite. We’re truly delighted to hear how much of a positive impact it has had on your everyday life, and that it’s helping you enjoy your travels with greater independence and confidence.

It’s also fantastic to know that our team in Redhill, especially Darren and Brian, made such a strong impression with their expertise and care. We’ll be sure to pass along your kind words to them.

We wish you and your wife many more enjoyable adventures, and we’re always here to support you whenever you need us.

Warm regards,
The eFoldi Team

Avaliado com 5 de um total de 5 estrelas

From the word go we found EFoldi to be…polite, helpful and not pushy.

From the word go we found EFoldi to be pleasant, friendly and helpful. Got a visit two days after initial enquiry , on time, from Cliff. He was very professional, friendly and patient and not at all pushy. He spent a lot of time explaining how the Compass model worked and gave plenty of time to try the scooter out and to make quite sure my husband could handle it and that I could lift it into the car. He couldn’t have been more helpful and we are looking forward to receiving our scooter very soon. I’m sure it will make life easier and enjoyable. Thanks again to Cliff.

13 de agosto de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you for your lovely feedback! We’re so pleased Cliff made the process easy, friendly, and informative, and that you felt confident the Compass was right for you. We can’t wait for you to enjoy your new scooter and the freedom it brings!
Kind regards,
eFOLDi

Avaliado com 5 de um total de 5 estrelas

Visit Cliff Bingley - 5 stars

I had a visit from Cliff Bingley on the 6th August to demonstrate the Efoldi scooter .
He was very helpful and explained everything to me.
I looked at new Efoldi first and fell in love with it.
Then the second one which I didn’t find as comfy.
Cliff took me out on the new one and that was it and I wanted it straight away.
I would
Like to thank Cliff for his help and kindness .
We could do with a few more people like him.
From
Mrs M Hallam (this review posted by my daughter in law V Hallam)

6 de agosto de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you, Mrs Hallam, for your lovely feedback! We’re so pleased Cliff was able to help you find the perfect eFOLDi and that you’re happy with your choice. Enjoy your new scooter!
Kind regards,
eFOLDi

Avaliado com 5 de um total de 5 estrelas

Non-pushy sales advice

I was able to try out the two scooters I was interested in at home. Cliff came and allowed me to drive them around in the garden and on the pavement. He was not pushy and I did not have to "sign on the dotted line" there and then. I ended up purchasing the eFoldi lite, and so far have been very satisfied with its versatility and ease of use. Just two things: the horn is very piercing (and a little embarrassing when reversing in public), secondly it would be better to have an LED display giving the % charge left on the battery, rather than the traffic light LED display. For example, when charging, it is impossible to tell when it is fully charged.

8 de julho de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you for your kind review! We’re so pleased Cliff could help you test the scooters at home and that you’re enjoying your eFOLDi Lite. Your feedback on the horn and battery display is very helpful, and we’ll pass it along to the manufacturer. Wishing you many happy journeys!
Kind regards,
eFOLDi

Avaliado com 1 de um total de 5 estrelas

They sent us a used

They sent us a used, damaged unit with missing parts. Can't use the unit. They said they would send the missing parts but they are stuck in China.

21 de julho de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

We're very sorry to hear about your experience. Please contact us directly at hello@efoldi.com so we can better understand your situation and work toward a resolution. We will also follow up with our distributor in the USA. Rest assured, we’ve successfully resolved similar issues for other customers in the region and are committed to doing the same for you.
Kind regards,
eFOLDi

Avaliado com 5 de um total de 5 estrelas

The explorer is a great piece of kit.

The explorer is a great piece of kit.

29 de julho de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you for your kind words! We're so pleased to hear you're enjoying your Explorer – it's great to know it's living up to expectations. If you ever have any questions or need support, we're always here to help!
Kind regards,
eFOLDi

Avaliado com 5 de um total de 5 estrelas

My eFOLDi is a life changer

My eFOLDi is a life changer. The sales team we great and answered all my queries before having my demonstration. Can’t recommend eFOLDi enough.

30 de julho de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you so much for your wonderful feedback! We're thrilled to hear that your eFOLDi has been a life changer for you. It's great to know our sales team was able to answer all your questions and support you through the process. Your recommendation means a lot to us! If you ever need anything in the future, we're always here to help.
Kind regards,
eFOLDi

Avaliado com 5 de um total de 5 estrelas

Very helpfull explained everything very…

Very helpfull explained everything very well.very pleasant.

22 de julho de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you so much for your kind words! We're glad to hear that everything was explained clearly and that you had a pleasant experience. If you ever have any more questions or need assistance, we’re always here to help!
Kind regards,
eFOLDi

Avaliado com 5 de um total de 5 estrelas

The salesman turned up even though we…

The salesman turned up even though we were tough to find. No pressure sales and informative. We looked at the Compass, very light but different design. Shame not quick release castors as on the Lite.

21 de julho de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thanks for the review! Great to hear the visit was helpful. We appreciate your comments on the Compass and will share the feedback. Feel free to reach out with any questions!
Kind regards,
eFOLDi

Avaliado com 5 de um total de 5 estrelas

LIking the product .1st thank you…

LIking the product .1st thank you Cliff on the demo time eccellent and then the trouble that I had with the tiller problem again Cliff at the helm. When sorted was out and enjoying mobilty ,Cliff thank you,you were Ace.

17 de julho de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you for the lovely feedback! We're glad you're enjoying the product, and it’s great to hear Cliff was able to help so promptly, he’ll be thrilled to hear your kind words. Enjoy your newfound mobility!

Avaliado com 5 de um total de 5 estrelas

Brilliant service from Cliff.

I contacted eFoldi on behalf of my friend who had been looking for an electric wheelchair.
We were told someone would contact us to arrange a day and time to come out and demonstrate the particular model my friend wanted.
Cliff called within a couple of hours and we agreed on a day.
The day came and Cliff arrived at the arranged time.
He was very friendly, introduced himself and told us about the company and what it had to offer.
He had brought the wheelchair my friend had asked for and showed us how it worked.
My friend then had a practice run in it. Cliff was very patient as my friend was a bit anxious. He made her feel really comfortable and at ease.
He explained everything we needed to know about the wheelchair and my friend decided to purchase it.
Cliff arranged it to be delivered and dealt with the payment.
My friend is looking forward in receiving it and being able to be more independent.

15 de julho de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you for the kind review! We're so pleased Cliff was able to provide a helpful and reassuring experience. It’s great to hear your friend felt comfortable and confident in choosing her new Powerchair.
Kind regards,
eFOLDi

Avaliado com 5 de um total de 5 estrelas

Motorbility scooter

Cliff was very patient and listened to my queries with understanding. He explained how the scooter worked and ensured it was fit for purpose for me. There was no hard sell or pushiness.

17 de julho de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you for your kind words! We're glad Cliff was able to support you with patience and care, ensuring the scooter was the right fit without any pressure. We're always here if you need anything further.

Avaliado com 5 de um total de 5 estrelas

Service of efoldi

The mechanic who serviced our efoldi was very helpful and efficient. Our efoldi was serviced well and looked nearly like new when we went to collect it.

9 de julho de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you so much for your kind feedback! We're delighted to hear that you were pleased with the service and that your eFOLDi was returned looking nearly like new.
Kind regards,
eFOLDi

Avaliado com 5 de um total de 5 estrelas

Four wheel efoldi powered wheelchair

My father in law was interested in having a home demonstration for the efoldi powered wheelchair.
Cliff came and carried out the home demo, he was very professional and gave a full demonstration of the 4 wheel efoldi with that being the lightest of the range on offer which was the best option in this case.
The efoldi looks really well designed and is ideal for my father in law who did a test run of lifting it in and out of his car which he could manage which was the main concern.
Good product which I would say achieves the needs of most people when looking for a portable powered wheelchair.

10 de julho de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you for the great feedback! We're glad Cliff was able to provide a helpful demo and that the eFOLDi met your father-in-law’s needs. It’s great to hear he found it easy to manage and well-suited for travel.
Kind regards,
eFOLDi

Avaliado com 5 de um total de 5 estrelas

Happy with scouters I tried out

Was early but wanted for me to get in
Clean and well drest, gave me confidence to decide what I wanted
Lisend to my neads,
Did full chek to wat would sout me
Price was in my price range
I'm really happy

10 de julho de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you so much for your kind words! We're really glad to hear that you felt comfortable and supported throughout the process. Your satisfaction means a lot to us, and we're thrilled you're happy with your experience!
Kind regards,
eFOLDi

Avaliado com 4 de um total de 5 estrelas

Wonderful home demo

Wonderful home demo. The first step was getting an understanding of needs to decide what products to show. I had already seen somebody else with the explorer so I requested to see this too. I may get the explorer but I was unsure about how easy it is for me to get it from the folded position to opened out ( muscle problems in my arms and hands). There was no hard sell - they seem to really care about people with disabilities and make sure the product was right. I asked if there was a cool off period if I got it and the answer was 'if you change your mind within two weeks there's a £60 admin fee'. This seems reasonable. Their other model, the brand new one, was much easier to unfold but did unfortunately get caught on and rip my dress (which rules it out for me as I wear midi dresses reasonably often). They were however really good at making sure I was safe (I attempted to go up a hill at an angle rather than straight on). I didn't feel rushed trying the scooters out as scooters around the garden and both tackled grass and uneven surfaces nicely (although I maybe should have asked to try and unfold the explorer a second time).

9 de julho de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you for the lovely review! We're really pleased you felt listened to and supported during the demo. It's important to us that our products suit your needs and that you never feel rushed. If you have any more questions about the Explorer or want to try unfolding it again, we're happy to help!
Kind regards,
eFOLDi

Avaliado com 5 de um total de 5 estrelas

No hard sell.

Cliff was kind and patient. He answered all our questions clearly. He demonstrated the e-foldi several times so that my husband could feel confident that he would be able to manage it. He ensured my husband could get on and off it , before making a decision to purchase it. There was no hard sell. I felt confident that Cliff would not have processed the order, if he didn't think the e-foldi is suitable for my husband's needs.

7 de julho de 2025
Avaliação não solicitada
logotipo da eFOLDi

Resposta da eFOLDi

Thank you for your kind words. We're so glad Cliff was able to support you with patience and care. It's great to hear your husband felt confident and well-informed before making a decision. We truly appreciate your trust and are here if you need anything in the future!
Kind regards,
eFOLDi

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