I cannot praise the customer service of this company more highly. Firstly, the 2 products were dispatched on the day after order, with warranty, etc emailed promptly. Unfortunately, there were problem... Ver mais
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Veja o que dizem as avaliações
Fast delivery, just before Christmas. EDD were the only peolpe who could supply this vented double tap, and a Santon undersink water heater in under 28days. This was a god send as our water heater ha... Ver mais
A empresa respondeu
Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday,... Ver mais
A empresa respondeu
Great price & great service. Had online chat with a very helpful human! ordered on Friday & hoped would receive by Tuesday, it actually arrived the next day (Saturday)!! Previously purchased this i... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de sistemas de água quente
- também em
- Atacadista Elétrico
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Fornecedor de filtros
- Fornecedor de Peças para Eletrodomésticos
- Loja de suprimentos para encanamento
Escrito pela empresa
Electric Water Heating, Hand Dryers, Boiling Water Taps and Water Heating Spares - we have built our reputation on saving our customers money and finding them the right product. Yes, we may be geeks, but feel free to take advantage of that! All the major brands straight off our shelves: Heatrae Sadia, Santon, Zip, EHC, OSO, Joule, Gledhill, Kingspan, Ariston, Elson, Trianco, Stiebel Eltron, Dyson, Warner Howard, Mitsubishi, ATC, Xlerator, Biodrier, Jetbox, Dolphin, Hydrotap, Billi, Brita, Britvic, Lincat, Burco, Hydroboil and plenty more! Our access to available stock is the best in the business - 97.4% of orders are fulfilled immediately!
Informações de contato
Unit 24 Lynx Crescent, BS24 9DJ, Weston super Mare, Reino Unido
- 01934253600
- james@electricaldealsdirect.co.uk
- www.electricaldealsdirect.co.uk
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
helpfull staff.return procedure…
helpfull staff.return procedure satisfactory.product was excellent quality but not compatible .
1 de abril de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thank you so much for this great 5 star review Pauline.
It's a shame that the product you purchased turned out to be incompatible for your needs, but we appreciate you finding us nonetheless!
Resposta da Electrical Deals Direct
Thanks for your clear, consise review Julie, it's really appreciated.
Thanks so much for your business.
Good site easy to find the goods I…
Good site easy to find the goods I wanted ,very good price and prompt delivery -Well done
31 de março de 2025
Resposta da Electrical Deals Direct
John - you're a star!
Thanks for noticing the effort we put into the site to make things as smooth as possible for our customers.
Add the fastest delivery and best price, and we hope we have you as a regular customer - we don't JUST do water heaters!
Thanks again!
Quick delivery and competitive price👍
2 de abril de 2025
Resposta da Electrical Deals Direct
Thanks for that Will - and we really appreciate you taking the time to bother to write the review. We appreciate these requests happen all too often!
We trust the Amptec flow boiler is serving you well.
We look forward to seeing you back soon.
Resposta da Electrical Deals Direct
Thanks for these 5 valuable stars Barry!
I see you're a regular returning customer (Via Amazon and our own site) so thanks for your ongoing business!
small two liter boiler arrived in no…
small two liter boiler arrived in no time and exactly as ordered without any damages and for a very good price. Communication with this firm has been fast, kind and efficient.
25 de março de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
We really appreciate this great 5 star review Jakob!
We're pleased (but not surprised) that we've exceeded your expectations, and we hope that your Ariston water heater is serving you well.
Thanks again!
Product good, but service could be improved
The product I bought was good quality and very well priced. However I wasn't provided with tracking information until after a delivery attempt had been made, meaning that even though I paid for express delivery, it took 4 working days for me to receive it. I've also received 10 marketing emails in the 2 weeks since which is an annoyance.
6 de março de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Hi Chris, and thanks for your feedback.
I can see that the item arrived with you on Tuesday 11th March, after an attempted delivery the day before. As you placed the order after our dispatch cut off time on the Thursday, the order would have been treated as a Friday order. That means the delivery was attempted one working day after your order, and ended up being a successful delivery 2 working days after the order.
However, I'm sorry the tracking information didn't arrive in your inbox - maybe it ended up in your spam folder, which I appreciate is a pain.
I hope all went well with the installation and that the cylinder is serving you well.
5 marketing emails a week sounds excessive, so I'm surprised about that - we'll get you removed from any communication lists we have.
Apologies again if this has annoyed you.
They kept me informed by email to the…
They kept me informed by email to the delivery time . And it was within the 5 days. They also wore very helpful over the phone .
1 de março de 2025
Resposta da Electrical Deals Direct
Thanks for that Heather!
Keeping customers informed is very important to us, and we're always chuffed when this is highlighted by our customers!
We hope your Megaflo cylinder serves you well.
Competitive prices, fast delivery and clear communication.
Competitive prices, fast delivery and clear communication. We have 1 minor issue with a part ordered (and this wasn't our first, or our last order), and Breen was very efficient in coming to me and getting the problem resolved. Fantastic service, and will continue to use!
7 de março de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Hi Catherine.
Thank you for going to the trouble of writing this wonderful review.
Sometimes, the measure of good service can be revealed when something goes a little wrong - it's how well it is rectified that's vitally important, and we're glad we lived up to your expectations.
We're pleased we have Breen looking after our customers - she's a diamond!
We look forward to welcoming you back for your next order.
Information supplied on website
Being able to download the installation documents made it easy to see it would be an easy replacement for mu current shower.
3 de março de 2025
Resposta da Electrical Deals Direct
Hi Peter, and thanks so much for taking the time to write this review for us - we appreciate that online shoppers are bombarded with requests for feedback, so thanks again.
It's great that you found the online documentation useful, we know that things like this can help confirm you've purchased the right item for your needs.
We hope your new shower serves you well!
helpfull staff
5 de março de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks for the review David - 'helpful' is our middle name!
In return for you taking the time to give us this great feedback, we've upgraded you to a next day delivery service for your Ariston water heater free of charge.
Resposta da Electrical Deals Direct
Thanks for the review Anthony - it's really appreciated.
We're really glad we lived up to your expectations, and we look forward to you coming back to us when you next need some more Zip filters.
Review on EDD
It is rare that you deal with a company that is as efficient as this one
18 de fevereiro de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks for recognising that Jerry.
You're right, of course, we're in the minority, and we're very proud to be an online company with a difference - we have standards and love making our customers happy!
We hope the Premier Heat boiler is serving you well, and we look forward to any future business you can put our way.
Very professional and very helpful when…
Very professional and very helpful when I purchased a boiler of them.
21 de fevereiro de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thank you so much for this review Driton - we're very used to great reviews, but we still really appreciate people going out of their way to write them.
We're glad the Premier Heat boiler reached you quickly, and that we were able to help with all your needs.
Many thanks again, and please come back, so you can see this service isn't a fluke - it's our standard!
Resposta da Electrical Deals Direct
Thanks Steve. We realise that spare parts are generally urgent, so we're always super-prompt getting our orders out!
We appreciate you taking the time to tell the world!
We look forward to some more business from you in the near future.
They were prompt and the item arrived…
They were prompt and the item arrived on time
31 de janeiro de 2025
Resposta da Electrical Deals Direct
Thanks for this review Jacqueline, we appreciate that these days everyone is asking for a pat on the back!
We're glad we could assist with your urgent requirement for this valve!
Resposta da Electrical Deals Direct
Many thanks for the great review Graham, it's really appreciated.
We hope your oversink water heater is serving you well!
I dealt with Breen who helped me with a…
I dealt with Breen who helped me with a water boiler. Excellent customer service! speedy & helpful replies to email with quick delivery. Couldn’t have been better.
30 de janeiro de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Lovely review Pip!
It ticks every box we try to tick ourselves, so thanks for that.
We look forward to seeing you back as a returning customer soon!
Quick and efficient
24 de janeiro de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks so much for your review David.
We appreciate that every business constantly asks for reviews and so it's even more special when you choose to tell the world how great we are!
We hope your scale defender is doing its job well.
Always great prices and great service.
Always great prices and great service.
stafff always very helpful
23 de janeiro de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks for your kind words Chris - much appreciated!
We adore regularly returning customers like you!
We trust the latest order of the Zip Econoboil will give great service too.
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