I cannot praise the customer service of this company more highly. Firstly, the 2 products were dispatched on the day after order, with warranty, etc emailed promptly. Unfortunately, there were problem... Ver mais
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Veja o que dizem as avaliações
Fast delivery, just before Christmas. EDD were the only peolpe who could supply this vented double tap, and a Santon undersink water heater in under 28days. This was a god send as our water heater ha... Ver mais
A empresa respondeu
Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday,... Ver mais
A empresa respondeu
Great price & great service. Had online chat with a very helpful human! ordered on Friday & hoped would receive by Tuesday, it actually arrived the next day (Saturday)!! Previously purchased this i... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de sistemas de água quente
- também em
- Atacadista Elétrico
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Fornecedor de filtros
- Fornecedor de Peças para Eletrodomésticos
- Loja de suprimentos para encanamento
Escrito pela empresa
Electric Water Heating, Hand Dryers, Boiling Water Taps and Water Heating Spares - we have built our reputation on saving our customers money and finding them the right product. Yes, we may be geeks, but feel free to take advantage of that! All the major brands straight off our shelves: Heatrae Sadia, Santon, Zip, EHC, OSO, Joule, Gledhill, Kingspan, Ariston, Elson, Trianco, Stiebel Eltron, Dyson, Warner Howard, Mitsubishi, ATC, Xlerator, Biodrier, Jetbox, Dolphin, Hydrotap, Billi, Brita, Britvic, Lincat, Burco, Hydroboil and plenty more! Our access to available stock is the best in the business - 97.4% of orders are fulfilled immediately!
Informações de contato
Unit 24 Lynx Crescent, BS24 9DJ, Weston super Mare, Reino Unido
- 01934253600
- james@electricaldealsdirect.co.uk
- www.electricaldealsdirect.co.uk
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Great service, dispatched next day. Great communications. Highly recommended
20 de janeiro de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks very much for this review Neil. - we're glad we ticked all your boxes!
We trust your water heater seves you well (just as we have!)
Excellent service
Excellent service, order depached on the same day and arrived the day later.
10 de janeiro de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Many thanks for this 5 star review Duncan.
We appreciate that online shoppers are frequently asked for feedback, so thanks for taking the trouble.
We're pleased that we have exceeded your expectations, and trust that your Elson water heater gives you great service!
Speedy delivery and great price.
10 de janeiro de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thank you so much for taking the time to give us this 5 star review (we're used to it, but it's always great!)
We hope all went well with the installation and that the Hyco water heater gives you great service. (Just like we did!)
Great price and fast service 👍
3 de janeiro de 2025
Resposta da Electrical Deals Direct
Thanks for the review Jonathan, it's much appreciated.
"Great price and fast service" pretty much sums up what we are about!
We trust the Premier Heat boiler is serving you well.
7 Litre 3kw Over Sink Water Heater
Delivery very quick and product exactly what we needed
6 de dezembro de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thank you John. I'm glad we exceeded your expectations!
We hope the water heater gives many years of great service.......just like us!
Excellent Service
Easy to order and a very swift response, culminating a delivery when you said it would be delivered
7 de dezembro de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
We always try to ensure we do what we promise to, so thanks for acknowledging that we performed well!
We look forward to welcoming you back when you're ready for your next filter!
Thanks again.
Good service
28 de novembro de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks so much for yet another 5 star review Haydian.
I'm glad we gave the kind of service that made you want to tell the world!
We hope your hand dryer repair went well and that it gives you many more years of great service!
Faulty The boiler we had delivered was leaking…
The boiler we had delivered was leaking from the feed pipe internal in the boiler after paying for a plumber to install it and had to have uninstalled as it was flooding the kitchen in my petrol station .
I called to have a replacement and was told to ring the warranty company .
I then called to have it exchanged as it is not fit for purpose but was told there wasn't any left and this was the last one .
I was told i would get a refund and they would collect the faulty boiler .
This has not happed yet still no refund and the boiler has not been collected .
Not very happy
25 de novembro de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Hi Dave. Apologies for the late response, but I wanted to ensure this was being rectified.
I fully understand that it's frustrating on the (very rare) occasions when a faulty unit can't be replaced immediately - in this case due to manufacturing /component delays.
I now understand that the boiler has been collected (the day after your review) and we will be processing the refund immediately, although it can take a couple of days to appear back on your card or in the bank.
Once again, our sincere apologies for any inconvenience that has been caused by this situation during which we were kind of in the manufacturer's hands.
Sincerely,
James Loveridge, MD.
Resposta da Electrical Deals Direct
Many thanks for this 5 star review Paul.
Many thanks for your business.
We hope your Heatrae Sadia water heater gives you many years of great service - just like WE do!
Phone and online order
Enquiry over the phone, ordered online - arrived 2 days later. Great service. Thanks
14 de novembro de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks for this great review Jamie - it's really appreciated.
Thanks for choosing us for your water heater purchase.
Excellent service
Excellent service, had an issue ordering online, called number, was answered quickly and spoke to a very helpful lady who sorted issue out. Once ordered, got emailed invoice, instructions etc straightaway. Was also emailed delivery tracker, which worked well, I am located well off the beaten track so always worry about deliveries, no issue was delivered by again a very polite FedEx driver. So all in all an excellent service from start to finish. Many thanks.
4 de novembro de 2024
Resposta da Electrical Deals Direct
Hi Mark, and thank you so much for this superb review - it really is appreciated.
We're delighted that our service surpassed your expectations. (Never a surprise for us, but we love hearing glowing reports!)
We hope your Dimplex heater gives many years of great service - just like us!
Excellent service as usual
Excellent service as usual always try to get you what you want at the right price
31 de outubro de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Many thanks again, Simon, for your continued repeat business and this great review.
We pride ourselves on our great service levels and great advice - thanks again!
Good communication from order to…
Good communication from order to delivery
24 de outubro de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Many thanks for this great review Mike, it's really important to us.
We look forward to seeing you back online for your next purchase - much appreciated.
Very easy to use website
Very easy to use website. I found easy, helpful and lots of choice.
14 de outubro de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Many thanks for this great 5 star review Joseph.
We're glad everything went smoothly (as always!) and that your Premier Heat boiler serves you well!
Best price and a quick delivery
Best price and a quick delivery
19 de outubro de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks for this glowing review Simon - it's very much appreciated. We always do our best to ensure the right product is supplied on time and at the best possible price - we trust the filter is fitted and serving you well!
Very professional and prompt
10 de outubro de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks for yet another 5 star review, we really appreciate you taking the time to share the great experience you've had with us.
We hope your Streamline water heater gives you great service too!
Excellent service
Excellent service
From start to finish
4 de outubro de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks so much for your kind 5 star review Keith.
We always try to ensure that perfect service is at the top of our list at all times, and we really appreciate you confirming this to the rest of the world!
Boiler arrived in great time everything…
Boiler arrived in great time everything was explained to me about warranty and things boiler looks great not installed yet so im hoping works great too
1 de outubro de 2024
Resposta da Electrical Deals Direct
John - we really appreciate you taking the time to give us a glowing 5 star review, it genuinely means a lot to us.
We hope your Premier Heat boiler has now been installed and is serving you well.
Thanks again for your business and this review.
Very speedy order acknowledgement
Very speedy order acknowledgement, great communication and delivery within 48 hours of ordering.
2 de outubro de 2024
Resposta da Electrical Deals Direct
Thanks for this tremendous 5 star review James - it's really appreciated.
We're so pleased that you've joined the ever growing number of customers who realise that we do what we promise, and quickly!
We hope your Premier Heat flow boiler is serving you as well as we have!
Excellent and really helpful Customer…
Excellent and really helpful Customer Service.
Fully recommended.
2 de outubro de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thank you so much for this lovely review Sarah.
We're glad you took us up on the offer of suppying you with the EDD Zip filter and issuing you with a lovely refund for the difference!
Good decision!
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