Emprada Avaliações 

I received an incomplete order, specifically a pair of earrings. I contacted customer service, no response from them until 6 days after. After reaching out again, I finally received a response and I was told that I’d have to wait for their “internal investigation” to be completed. Another issue that I brought up to the customer care representative “Emily R.” is the fact that I purchased what they tout as a “hassle free return package” which turned out to be a small flat rate box from USPS. I mentioned that this box would not fit the item that I would like to return, which is a straw tote bag that according to their website, has the dimensions of 19.5W X 10.75H X 4D. The dimensions of the box is 5.375x8.625x1.625. Emily was dismissive, responding by telling me that I can just use any other “suitable” box or bag for the return and clearly did not understand how this is no longer considered “hassle free” especially when I was charged for a box that I can’t use. Someone has dropped the ball and this particular employee has tainted my experience with this company. I won’t be considering shopping here in the future.

I was so nervous ordering this beautiful dress I saw on Instagram, but it fit perfectly. Thank God I got it. Also, thank you to Sienna for helping with the sizing.

I ordered the Capri Tropical Dress and was pleasantly surprised when it arrived. The colors are even more vibrant in real life, and the photos really don't capture how stunning it looks.

Every piece I've ordered has impressed me. The designs are beautiful, the fabrics feel luxurious, and the overall quality keeps bringing me back.

I wore this to a friend's wedding and received compliments all night. It made me feel confident, elegant, and perfectly dressed for the occasion.

Absolutely love the dress I got. I've always been satisfied with the quality and service you offer.

Lovely customer service and fast shipping. I was happy with the fit of the item, it was true to size as advertised. Big thanks to Cynthia for the amazing customer service she provides.

I was trying to find out the status of a sold-out dress, but customer service informed me as soon as it was restocked and I was able to get it. I had a great experience with the Emprada team and my shopping experience was excellent.

If you're looking for a good-quality, reliable store, this is it! Don't hesitate, just buy it lol.

I got the Nerine Jumpsuit and when I ordered, I couldn't change my old address to my new one. Cynthia was so helpful and updated it for me right away. Super impressed with the quality and fit when it arrived.

I've had a great experience with Emprada. The quality of the clothing is excellent and delivery times have been reliable.

I love Emprada. Amazing support. I can't recommend them enough.

Fast shipping, great quality clothes, 10/10 experience. I would definitely recommend.

xtremely disappointed with EmPrada. The quality of the clothing feels cheap and nowhere near what you’d expect for the price. To make matters worse, their return policy is unbelievably restrictive — even after purchasing their extra coverage. Customer service was completely unhelpful and seemed more interested in hiding behind policy language than actually helping a paying customer. I would strongly recommend shopping elsewhere if you expect decent quality and fair treatment after the sale.

Unless you read fine print, wouldn't know you can't return for your money. It is only store credit. It says they run true to size, they do not. I am sized out now and don't know how to spend that money (size should have been a large... that didn't fit. So now I would be XL or more... also their dresses all vary in sizing measurements).

Their styles feel really unique, and I always get compliments when I wear their pieces. This was already my fourth order, and I have been happy every time. Also, Samantha from customer service was amazing to deal with.

Customer service was amazing and responded very quickly to my question. I was able to exchange my jumpsuit without any issues.

I was nervous ordering online, especially with Chinese brands that sometimes pose as American, but the sizing and quality turned out to be perfect.

Absolutely obsessed. The quality is much better than I expected, and it fits true to size.

I ordered from this site years ago and the items were "Okay" so I figured it was safe to order again. I ordered 6 items and my total was more than $500. No biggie if I was receiving quality items...... TRASH! Straight trash. The reason they only offer a credit instead of a refund is because their items are GARBAGE, so they want to keep your money and send you more trash from their site. Save your money and go to SHEIN if you want low quality clothing. I sent an email to their customer service. I have low expectations that I will get a response. I will be contacting my bank to dispute the charge and send this company their trash back.