EMU AustraliaAvaliações 

Ordered the same style as my last pair - they were a bit different tho , without the branded ribbon detail that I liked. They’re still super fluffy & cosy tho so happy over all

The answer to my question was quick and provided options. I like that! And I do love my slippers.

Arrived very quickly without dramas..Absolutely lovely boots ..now to wear them in..best dressy boots for winter.

Love these slippers. So comfortable. Padding is fantastic. They arrived quickly too.

Deceptive sales practices:
I bought slippers online. Too small, so I emailed asking if I could return them for a larger size, and in any color. They responded:

"We are happy to say that the Platinum Esperence slippers-size 11 are still available in Charcoal and Chestnut. We are more than happy to exchange your recently purchased item; however, we will need you to send the item..."

Since I bought a sale item they sold me a $10 shipping label. After they received the item, they sent me an email saying they can't exchange for other colors. They didn't send back the original slippers, so I assume they restocked them so they can make more money, while also cashing in on added shipping fee margins.

Update following response: While Emu said I could change colors and sizes, their email response said otherwise, directly contradicting all other emails. Very confusing and frustrating experience

I love Emu products, they are always high quality, great fit, look fashionable and are super comfy! The shipping is quick and they have great sales for quality items. Highly recommend Emu products.

Fast shipping great product, I love my scuffs and would definitely buy again.

Your prompt solution to my problem was better than I had expected. Thank you.

So far, my experience has been good. Mostly I am impressed with the quality of these slippers. And I received them in a very timely manner.

Very happy with my Emu boots. They arrived really quickly, the sizing guidance was spot on, and they are both good sturdy and SUPER comfy and warm with lovely quality sheepskin. Can’t wait to wear them post surf / cold ocean dips this winter.

My purchase experience was hassle free and I was kept informed as my order progressed. Delivery was extremely fast and efficient. I was thrilled to receive my purchase and very happy with the quality. This is my second purchase from Emu, and definitely not my last!

Very warm, fleecy lined boots. I wear them every day! Great service also.

Very easy ordering and exchange process.
Great boots!

Great service, great updates on order, arrived when they said it would. Most importantly great product, very well made.

My last pair of EMU uggs finally needed replacing. I decided to get a lower ankle style slipper this time.
I love the colour. I love most though that they’re Australian made.

Service and delivery were great. Prompt and easy.

Love these ugg insoles. Literally like buying new ugg boots.