Epcplc Avaliações 

Ich habe sehr grossen Ärger mit einem Fall in London, dieser liegt 10 Monate zurück und ist immer noch nicht gelöst. Ich bin ja gespannt, wie sie das lösen werden. Kontaktaufnahme über die offizielle Seite verläuft im Nirvana. Telefonanrufe werden einfach beendet. Kontaktaufnahme per e-mail oder einen Manager sprechen zu können ist unmöglich.

Je n'ais jamais voyagé en Belgique de ma vie et Epcplc m'envoie une contravention pour parcage à Bruxelles, j'ai les preuves bancaires que je n'étais pas en Belgique. Comment peut-on perturber une personne de 78 ans avec ces mensonges et ces tricheries. Lettre envoyée 6 mois après l'infraction imaginaire.

Fått faktura med 30 bilder på bilens regnr.
Det står på framsidan att: "Specifikation av passagerare med datum, tidpunkt och plats, finns på baksidan".
Så ej fallet.
En (av 30) specifikationer finns. Däremot tre (!) administrationsavgifter: 319.83 SEK, 84.22 SEK och 1.19SEK. Jag förstår inte detta?
Tyvärr omöjligt kontakta företaget!!!! Jag vill betala o göra rätt för mig, men inte bli lurad.

The most rudest people! Speak over you. Dont let you speak. Cant speak to a manager ir supervisor. Absolutely horrendous company

A Bruxelles accompagno a lavoro e aiuto mio cugino nella sua vita quotidiana un paio di mesi l’anno e la mia macchia e targata Italia. E’ portatore di handicap e nonostante il suo pass portatore handicap fosse esposto mi han preso a Bruxelles una multa al giorno per diversi mesi. Le multe sono arrivate a casa in Italia senza raccomandata e sono finite in una casella postale errata. Morale della favola 6000 euro di multe. Ma li porto in tribunale. Ho inviato il pass al loro ufficio legale. Non si può fare questo é AMORALE

0 poäng till det här företaget! Kontaktade de flera gånger men inget svar. Köpte en vinjet den 31 juli 2025 för dagen efter och de tog kort på min bil den 1 augusti på morgonen och skriver då att jag inte hade något valid vignette. Jag betalar inte det pga jag har alla bevis på att jag hade köpt rätt vinjet men de skickar mig till inkasso ändå och då blir jag tvungen att betala 3500kr. Kommer att anmäla det här!!!

We registered our Dutch vehicle for Ulez via Epc for entry into London on 17th July. The next day we travelled through Silvertown tunnel on the way out. Since then we've been trying to pay the toll for the tunnel. However, the only way to pay appears to be via Epc as Auto pay and other payment apps don't work for foreigners. But payment online via Epc is only possible with a notice reference number (as we were already registered with Epc for Ulez). We haven't yet been given this reference number as the Ulez registration by Epc can take up to 10 days to come through. As a result a fine for the Silvertown tunnel seems unavoidable as you have to have paid within 3 days. We've been on the phone all morning trying to resolve the problem but the person at Epc we talked to told us initially that we'd phoned the wrong number and that we should phone the Silvertown tunnel. This displays the ignorance of the customer helpdesk at Epc as Silvertown tunnel payment for foreign vehicles goes through them. After 3 further conversations with the same person we were told we would receive a letter in the Netherlands whereby we should be able to pay the fine. However as we're only back home in a month we'll probably miss the deadline. Payment to Tfl over the phone was also impossible as that can only be done with a UK bank card..
Incredible frustration as a result and unfortunately completely in line with all other reviews I've been reading about this organisation so far.

I would have given zero stars had this been an option.

I received a payment notification from Euro-Parking Collection PLC entitled "Offence for Non-Payment of Toll" in June, relating to a journey on the French autoroute in March. The toll was apparently for 1 Euro. Euro Parking Collection (EPC-PLC) then imposed a fine of Eur 90, reduced to Eur 10 if I paid immediately. After investigation it transpired that we had driven a short distance between two conventional toll autoroutes using a short section of one of the 'free-flow' toll roads which require pre-registration for payment using number plate recognition. No warnings that this was the case were displayed on the road we used. We paid all required tolls for the other two autoroutes.

I appealed to EPC-PLC who told me that I must pay them on line, but not whether this was just payment of the toll or the toll plus EPC-PLC's egregious penalty charge. To make the payment one has to register on their website and then log in, but having completed the registration form and noting that their webpage displayed a message that a confirmatory email had been sent to me, none was received. I phoned the company to be told that it could take several days for my registration to be evaluated before approval. One week later I had received nothing, so completed a second registration form - with the same absence of confirmation. Now two weeks later I am still unable to pay the one Euro toll, and do not know whether I will be obliged to pay the penalty, to which in my view we should not have been subjected.

I therefore visited the Aliae website (the company which owns the A79 autoroute) to see if I cojld pay them directly, but their automated response shows they have no record of our UK registration number or transit on their motorway.

This feels like harassment from two organisations (EPC-PLC and the French autoroute company) who seem to be able to operate outside UK law, and with impunity in terms of their incompetence and poor communication.

Epc plc des vrais escros, des bandits qui volent l’argent des gens par tous les moyens mise à leurs disposition. Ils n’hésitent pas à réclamer des amendes à des personnes qui ont la carte de stationnement pour personnes handicapées malgré la carte apposée sur le pare-brise dans une rue de Bruxelles, ils estiment qu’ils sont dans leurs bon droit, mais ils oublient que nous aussi nous sommes dans notre bon droit. Donc en résumé si vous croyez que vous pouvez faire ce qu’ils vous plaît, vous avez torts en long et en large.bande de voleurs…

Horrifying experience...

After paying a parking ticket, they refused to acknowledge it had been paid and kept sending letters with ever increasing fines and threats of debt collection. Scam artists just trying to steal peoples money.

And BEFORE you respond to this, i've already emailed you and waiting for a response. Let's see how they handle it, eh?

Losers! o.O

Fick en faktura på ett fordon som definitivt ine varit Norge under den tiden som står på fakturan.

I am a Danish tourist who drove through Hungary for the first time on 01/04/2026. I received TWO fines (Cases: 36022-101290706 & 36022-101290707) for not having an e-vignette on the M1 motorway.
There were NO signs, NO toll booths, and NO payment facilities at the border entry point at Hegyeshalom. As a foreign tourist, I had absolutely no way of knowing that I needed to buy an e-vignette in advance online.
I submitted a formal appeal which was REJECTED within days, with no real consideration of my circumstances as a tourist unfamiliar with Hungary's invisible toll system.
EPC is charging me over DKK 2,000 for a €15 vignette I didn't know I needed. This system is completely unfair to foreign tourists. I am now contacting the European Consumer Centre Denmark and Hungary for assistance.
Case reference: 36022-101290706 & 36022-101290707

Ich habe von Epcplc zwei Parkbussen aus Brüssel erhalten. Zuerst habe ich Einsprache gemacht, dass ich noch nie in meinem Leben in Belgien gewesen bin. Einspruch wurde abgelehnt, da es sich eindeutig um mein Autokennzeichen handle. Erneuter Einspruch mit Einforderung des Beweisfotos. Auf diesem ist eindeutig ersichtlich, dass es sich bei dem betroffenen Fahrzeug um einen Volvo mit einem EU-Kennzeichen handelt. Ich fahre einen Tesla, wohne in der Schweiz und wir haben ganz andere Kennzeichen als die EU. Wieder Einspruch mit entsprechender Begründung gemacht. Einspruch erneut abgelehnt, da es sich eindeutig um mein Kennzeichen handeln soll ?!? HALLO, AUFWACHEN, ich bin Schweizer und habe keine EU-Nummerschilder. Unglaublich, was für Dilettanten diese Fälle abklären. Ich habe nun zum letzten Mal Einspruch gemacht und werde jegliche weitere Konversation mit dieser Firma verweigern... Unglaublich, was mich das bis jetzt für Nerven gekostet hat.

J'ai payé ensuite j'ai contesté. Après 6 mois, j'ai reçu un courrier pour être remboursé sauf qu'il faut introduire mes coordonnées bancaires sur leur site. Le site ne vous donne aucune info concernant cette démarche. Donc du vol

Fick parkerings bot från ett land jag aldrig varit i, dessutom så är det på mitt släp som står obesiktigad på gräsmattan och stått där sen förra sommaren.

Fiffel och båg är vad dom här sysslar med!

J'ai reçu un premier rappel, puis un deuxième (majoré évidemment), pour une amende que j'ai pourtant payée et ce malgré ma réclamation faite en ligne sur leur site.
C'est d'ailleurs extrêmement compliqué de faire une réclamation en ligne, et il n'y a aucune confirmation de réception.
L plus amusant, c'est que j'ai été verbalisé une deuxième fois, le même jour et au même endroit, alors que j'avais payé l'horodateur !!!
EPC PLC sont des escrocs.

Réelle mafia ici, amende à 7h36, la zone est payante entre 9h et 17h. Seule réponse : erreur dans l'heure du contrôle. Aucune preuve, rien. Puis dossier clos car j'ai payé l'amende, a t on autre choix que de payer si on ne veux pas se retrouver devant les huissiers? Circulez il n'y a rien à voir
Scammers soutenus par l'institution

Extremely poor customer service and an incredibly frustrating experience.

I already had an active subscription/account that I believed would automatically cover this tunnel charge, so naturally I had no reason to think an additional manual payment was required.

To make matters worse, I live in Denmark and the notice letter arrived far too late due to international postal delays, meaning I did not receive it until after the payment deadline had already passed.

I contacted EPC multiple times and explained both that I had an active subscription and that the letter arrived late. Unfortunately, every response was automated or simply sent me back to the same contact route, making it impossible to speak to a real person or have the case properly reviewed.

Despite trying repeatedly to resolve the issue, I was left with no real support and eventually felt forced to pay the fine just to stop the repeated notices.

Very disappointing service and a terrible customer experience.

My God. It's inconceivable these illiterate people are in business. Sham or shambolic? Idiocy? You tell me. Here's the story... Toll of £3.52 not paid (unseen as we drove through the barrier). Fine of £7.22 issued. Paid £7.21 two days later not noticing typo. One penny missing -£0.01. New fine imposed 6 weeks later £53.54. Wrote sending all documents and proof of payment from bank statement via overnight Registered Post under Signature, asking how to pay the £0.01 due. Six weeks later I receive a letter telling me my payment was for another case number. Nope. Only one reference number. Sent another overnight Registered Letter under Signature with all documents highlighting in yellow the identical case number. No response. A month later, an updated fine issued for £169.79 Toll Violation Notice. Attempted to contact them via their portal using the case number and to upload the correspondence via zip - received an error message 'File cannot be accessed nor found, and could have been deleted'. Then tried to phone them, pressed the Option 1 for disputes - phone went dead. Came here and found an address for the company on this site, and sent a formal complaint again outlining all above and the zip file insisting I am told how to pay the penny. Three days later, I receive an email addressed to David Exxx Fxxxxly (where are you, David?). My case had been addressed and I should click the link to see the reply. Clicking gives me a page with the case number which requires my license plate number. Nope. It tells me to put in my number -again and again and again (with and without the UK spacing). Nope. Email gone back. I'm wondering if there's a case for harassment here even though it's occurring at the hands complete imbeciles. Anybody?