Eternal Muse Avaliações 

802
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Simply terrible and the customer support is very rude. I ordered a box (around 80 euros).The result was worse than with any other curler and when I asked the support for any explanation the only expla... Ver mais

Avaliado com 5 de um total de 5 estrelas

J’ai acheté mon tout premier boucleur il y a 4 mois, et aujourd’hui j’en ai 4 ! Je ne pourrais définitivement plus jamais m’en passer. Après un petit temps d’adaptation pour apprendre à bien l’utilis... Ver mais

Avaliado com 5 de um total de 5 estrelas

The product and the service are second to none! Works perfectly everytime, once youve got the hang on it, thoroughly recommend referring to their tutorials as the technique has come on over the... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered a midi curler in their ‘quality control section’ via toktok Monday which was delivered Wednesday, amazing product! I then ordered an original curler from the same line yesterday (Thursday) a... Ver mais

Detalhes da empresa

  1. Loja de produtos para cabelo

Escrito pela empresa

Eternal Muse, the innovative creators behind the various heatless curler sizes and Bun Bons, are renowned for their customer-centric approach and commitment to excellence. They're well known for being the most comfortable to sleep with, setting them apart as a brand that truly values quality and innovation


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

802 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 19% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(802)

71 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Beautiful product thank you Eternal…

Beautiful product thank you Eternal Muse. I’ve used a number of Heatless curlers over the last 6 months and this one is by far the best. It’s extremely soft and easy to use, the band is long enough for medium length hair and the clips and scrunches are lovely too. I also purchased the eternal muse spray, it really does help smooth the hair and set the curl. I’m so impressed with these products!!

2 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing heatless curlers

Eternal Muse makes the most amazing heatless curler products that gives you beautiful results! I'll be honest, I was skeptical of the results I was seeing on Instagram, but decided to buy my own to test it out and couldn't be happier. Their heatless curler is so easy to use and gives me the most beautiful curls while I sleep. It's comfortable to sleep in as well, I can sleep on my side with it. I'm literally having women come up to me in the streets to ask which salon I had my hair done at.

The Eternal Muse team are so lovely as well! They are active on social media and enthusiastic about sharing their customer's experiences/results. They are responsive, answer questions, and actively engage with their community.

Thank you Eternal Muse!!

30 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered a heatless curler as a gift…

I ordered a heatless curler as a gift and it arrived in a teared box. I reached out to eternal muse who refused to resolve this and simply told me to give the gift anyway. When buying a product from any store you expect it to be in the condition described and not damaged and I’m sure they themselves would not give a damaged gift to someone else. I have offered to return it at their cost if they are unable to replace the box, which is addition unnecessary hassle. I would avoid ordering form this company as based on their response this seems to be a common issue that they will try to rip you off for.

23 de abril de 2024
Avaliação não solicitada
logotipo da Eternal Muse

Resposta da Eternal Muse

Dear Nikki,

Thank you for bringing this matter to our attention. We are sorry to hear about the condition in which the delivery box arrived. We want to assure you that the integrity of the items you ordered is our top priority, and we are glad to hear they arrived fully intact and untouched despite the packaging issue.

Please understand that while we strive to provide a pleasant unboxing experience, the box in which the items are shipped is meant as an additional touch and not a central part of the purchase.

We appreciate your understanding on this matter and hope that you continue to enjoy the products you purchased.

If you have any other concerns, please feel free to reach out to us.

Best regards,

- Eternal Muse team

Avaliado com 5 de um total de 5 estrelas

Life-changing and wonderful!

I absolutely adore the Eternal Muse products and am so thrilled to have found them. I've had a original curler for a while and have just added bonbons and a mini curler to my collection. I'm a self-employed, toddler mum and it is just the best, most perfect, reliable addition to my routine to make sure I feel good about my hair, which is long and thick and a challenge to style.

These products just do work and are the most comfortable option on the market. If your results aren't what you're hoping for this probably is a question of technique and practice and I really recommend watching the info & tutorials as they helped me hugely!

Ordering has always been easy, shipping to me has been super quick and reliable. Packaging is incredible and you'll want to reuse it for beauty storage!

Thanks so much - you've got a loyal and appreciative customer here!

19 de abril de 2024
Avaliação não solicitada
logotipo da Eternal Muse

Resposta da Eternal Muse

Dear Sophie-Jayne,

Thank you for your glowing review of our Eternal Muse products!

We are thrilled to hear that our curlers have become an essential and reliable part of your haircare routine, especially in the midst of a busy schedule.

We're delighted that they have met and exceeded your expectations! It brings us joy to know that your ordering process has been smooth with us.

Your satisfaction means the world to us, and we greatly appreciate your kind words regarding our products' performance and comfort.

We're glad to hear that our tutorials and information have been beneficial in maximising your styling experience and results.

Thank you for being a loyal and appreciative customer. Your support and satisfaction inspire us to continually enhance our products and services.

If you ever have any questions or need further assistance, please don't hesitate to reach out!

Warm regards,

- The Eternal Muse Team

Avaliado com 5 de um total de 5 estrelas

The best hair curler!

The best hair curler!! I have the original size jumbo and the bun bond. All are so comfortable to sleep in and are such a time saver in the mornings. So thankful to have this as part of my hair routine, less damage to my hair.

1 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best heatless curlers!

I have ordered several different times now from eternal muse, and everytime my items and delivery have been perfect. I now have a variety of different sized heatless curlers, and bun bons, and would never go back to using heat to curl my hair.

18 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love this product!

I absolutely love my eternal muse hair roller! Not only is it truly comfortable to sleep in but you really do get results! It did take me a minute to perfect the technique but trust me it’s worth it! I also have the bon bone, again worth it.

13 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Obsessed!

Hi!! From california in the united states! Im literally obsessed with these! I own the midi, original and mini! They still managed to get it to me fast even though im so far from them! The curls last even the next day and my hair has gotten so healthy! My daughter even uses it on her hair and shes 8! Never using heat again!

5 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best heatless curls ever!

Bought the Mini almost 2 years ago and I just love it so much, I can go through a variety of patterns going from ringlets on day 1, defined waves on day 2 to blowout look on day 3! I love the versatility and the softness of the curler, doesn't bother at all! Best money spent.

22 de junho de 2023
Avaliação não solicitada
logotipo da Eternal Muse

Resposta da Eternal Muse

Dear Sarah,

Thank you so much for sharing your wonderful experience with our Mini Zero Heat set. We are truly touched by your kind words and your loyalty to our product over the past two years.

Your description of the various beautiful patterns you can achieve with the curler over multiple days is incredibly inspiring. We are delighted that you find the curler both versatile and comfortable to use, allowing you to effortlessly switch between different styles.

Your satisfaction and support mean the world to us, and we are grateful that you have chosen Eternal Muse for your styling needs.

If there is anything else we can do to enhance your experience or if you have any further feedback, please do not hesitate to reach out.

Thank you for being a part of our community!

Warm regards,

-The Eternal Muse Team

Avaliado com 5 de um total de 5 estrelas

Best on the market

Every product I’ve tried from this company is 12/10 amazing! I’ve used multiple brands of heat less curlers but this is the only comfortable one to sleep in.

1 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

the best i have tried

I got the jumbo heatless curler as a gift for my birthday..I have tried so many before and found them not great to sleep in and the curl doesn't last. But i LOVE Eternal muse hair jumbo curler ...so soft and it is easy to sleep in also.I love the effect of the jumbo size in my hair-i have long thick hair, so this size is perfect. I 100% recommend them. The packaging is gorgeous, the box it comes in is fab. get it, you won't regret it. Shipping was fast to Ireland aswell.

15 de março de 2024
Avaliação não solicitada
logotipo da Eternal Muse

Resposta da Eternal Muse

Dear Judi,

Thank you for sharing your experience with the Jumbo Zero Heat set! We are delighted to hear that our curler has been a standout in your collection, offering both comfort and long-lasting curls.

We are thrilled that you love the effect of the Jumbo Curler and that it has exceeded your expectations. Additionally, we are glad to hear that you appreciated the packaging and enjoyed your unboxing experience.

Thank you for taking the time out of your day to leave this review and recommending our product—your satisfaction means everything the world to us!

Warm regards,

- The Eternal Muse Team

Avaliado com 5 de um total de 5 estrelas

LOVE ETERNAL MUSE!

I have ordered at least 5 times with multiple of every size curler and have never been disappointed! The packing and product is beautiful on its own. I am not great with hair styling but i practiced and got it down for my thick wavy hair. I had placed an accidental order around christmas and emailed the customer service team and they responded quickly to cancel that order and refunded me without hesitation. i will continue to order from them and recommend to anyone!

18 de abril de 2024
Avaliação não solicitada
logotipo da Eternal Muse

Resposta da Eternal Muse

Dear Emily,

Thank you so much for taking the time to share your experience with us!

We're thrilled to hear that you've enjoyed our products and our customer service. We greatly appreciate your support and recommendation. If you ever need any further assistance or have any questions, feel free to reach out to us.

We look forward to serving you again in the future!

Warm Wishes,

- Eternal Muse team

Avaliado com 5 de um total de 5 estrelas

Absolutely love this product

Absolutely love this product. I live on the road and bringing my curling wand is not an option. It’s so convenient and worth not buying the cheaper versions. Make sure to wrap your hair tight and because of my thick hair I use damp hair and sometimes a bit of gel to hold. It always looks like I spent a lot of time and money on my hair when I just sleep. Love this product … 10/10 recommend

18 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 * product

5 * product, customer service and experience

Ordered over 5 times with this brand. First time they were overran as they had a TikTok blow up before Christmas. They were a little slower at getting it out but they have upscaled everything now and products come out so quickly!
Product is amazing, I recommend it to everyone. So much better than cheaper ones. Packaging is so stunning. Would never not use eternal muse from now on! Game changer!

19 de fevereiro de 2024
Avaliação não solicitada
logotipo da Eternal Muse

Resposta da Eternal Muse

Dear Sarah,

Thank you for your fantastic review and ongoing support! We truly appreciate your loyalty and kind words regarding both our products and customer service.

We are thrilled to hear that you have had a positive experience with Eternal Muse despite the initial delay during the busy period. It's great to know that our team has since improved our processes to ensure quicker delivery times for your orders.

We are delighted that you find our product amazing and worth recommending to others. Your feedback on the packaging and overall experience means a lot to us.

Thank you for considering Eternal Muse a game changer in your haircare routine—we are honored to be your go-to brand!

Warm regards,

- The Eternal Muse Team

Avaliado com 5 de um total de 5 estrelas

Great product!

Great product!

15 de dezembro de 2023
Avaliação não solicitada
logotipo da Eternal Muse

Resposta da Eternal Muse

Dear Rhiannon,

Thank you for your feedback! We're glad to hear that you are enjoying our product.

If you have any questions or need assistance, feel free to reach out!

Warm regards,

- The Eternal Muse Team

Avaliado com 5 de um total de 5 estrelas

Perfect heatless curlers

I’ve now bought 3 different types of eternal muse heatless curlers and I’ve loved all 3 of them. So simple to use and so easy to sleep in. I now recommend them to all my family and friends.

18 de abril de 2024
Avaliação não solicitada
logotipo da Eternal Muse

Resposta da Eternal Muse

Dear Hannah,

We are thrilled to hear that you have enjoyed all three types of Eternal Muse Heatless Curlers that you purchased!

It's fantastic to know that they have been easy to use and comfortable to sleep in. We appreciate your loyalty and are grateful for your recommendation to your family and friends.

Thank you for being a valued customer and for your continued support. If you ever need further assistance or have any questions, please don't hesitate to contact us.

Warm regards,

- The Eternal Muse Team

Avaliado com 5 de um total de 5 estrelas

Incredible products

Incredible products. Best on the market!
Delivery time is amazing too.
Thank you so much eternal muse :)

14 de abril de 2024
Avaliação não solicitada
logotipo da Eternal Muse

Resposta da Eternal Muse

Dear Dannielle,

Thank you for your feedback!

We're glad to hear that you are enjoying our products, it’s a pleasure to be a part of your hair styling routine!

If you have any questions or need assistance, feel free to reach out!

Warm regards,

- The Eternal Muse Team

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