Simply terrible and the customer support is very rude. I ordered a box (around 80 euros).The result was worse than with any other curler and when I asked the support for any explanation the only expla... Ver mais
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Veja o que dizem as avaliações
J’ai acheté mon tout premier boucleur il y a 4 mois, et aujourd’hui j’en ai 4 ! Je ne pourrais définitivement plus jamais m’en passer. Après un petit temps d’adaptation pour apprendre à bien l’utilis... Ver mais
The product and the service are second to none! Works perfectly everytime, once youve got the hang on it, thoroughly recommend referring to their tutorials as the technique has come on over the... Ver mais
I ordered a midi curler in their ‘quality control section’ via toktok Monday which was delivered Wednesday, amazing product! I then ordered an original curler from the same line yesterday (Thursday) a... Ver mais
Detalhes da empresa
Escrito pela empresa
Eternal Muse, the innovative creators behind the various heatless curler sizes and Bun Bons, are renowned for their customer-centric approach and commitment to excellence. They're well known for being the most comfortable to sleep with, setting them apart as a brand that truly values quality and innovation
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Respondeu a 19% das avaliações negativas
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Perfect, Fool-Proof Curls Everytime!
I initially started off with the bun bons and have since got the midi styler and can honestly say it had changed the game for my hair! As someone with very untameable hair who does not enjoy doing my hair, this has changed my routine! The products are so easy to use and even if you’re a bit unsure, Eternal Muse’s Instagram has plenty of tutorials on how to use them!
I know my hair will always turn out perfect when I use any of my Eternal Muse products and my hair feels so silky and smooth when using them too! It takes less than 5 minutes to put the curler in then you have perfect curls when you wake up!
I’ve even put the curlers in at the start of the day and after a few hours the results are so good! I brought them on holiday this year and popped the curler in in the morning which kept my hair out of the way for sunbathing then when I was ready to go out at night my hair was perfect!
I’m sure my friends are sick of hearing me talk about Eternal Muse but they’re just so good I really think everyone needs a set!
Shipping is always very quick and the packaging is just stunning. The customer service girlies are also so lovely!! (I wasn’t contacting them because I had a negative experience, just to gush about how much I love the products).
Don't ever use any other brand!
Dont ever use any other brand other than eternal muse. They're the comfiest, softest and give the best results! I've been using eternal muse for 2 years. I started with the "orginial" which gave me big bouncy curls. It did take me a while to get the hang of how to wrap your hair, but it's worth persisting with!
Now I have every single curler they sell! My favourite is the "midi", it's the comfiest and gives me curly curls for two days! I find the midi to be the longest lasting as well as the "mini" because they start off as tight curls and when they drop out over time they become curly waves, it's gorgeous.
The mini is nice for the tightest curls, I brush them out a little and use leave-in hair oil/conditioner to tame any craziness!
The "jumbo" is brilliant for bouncy blow-dry waves, which for me, isn't something I use/want a lot.
I've just bought the bun bons so I'm excited to use them!
I am a side sleeper so I tend to sleep in between my pillows so I don't feel the curler. And like I said, the comfiest so far are the midi and mini. The original isn't too bad to sleep in but I definitely couldn't sleep with the jumbo in!
I get so many compliments from my hair! All heatless! People are always so shocked when I tell them all I did was sleep with a curler in.
I use the hair essence too which I find makes the curls last a little longer!
As long as you follow the tutorials, use small sections and dampen the hair then you'll have perfect curls too!
Very disappointed with the purchase
Very disappointed with the purchase. Not only it is overpriced but does not work on my hair. I have long hair and usually, I have no problems curling them; however, after trying it several times, I can say that this product does not do anything. In addition to that, it is very uncomfortable to sleep with. Do not recommend
Currently in love with Eternal Muse
The packaging is to die for, the products feel high quality and so soft to sleep on. They also have great client service, they answered my emails very quick.
This morning I woke up with hair that literally never looked better!
Unboxing the package was a joy on its own, everything looks so beautiful and well thought through. You can clearly see the Eternal Muse team put in so much time and effort into their products and presentation for an amazing customer experience.
I immediately used it last night, a little worried my hopes were up too high. But let me tell you - this morning I woke up with hair that literally never looked better. It’s AMAZING and I’m never going to sleep without again! Wow!!
In addition to my above enthusiasm, I had a question regarding the shipment of my order and the customer service responded immediately and so genuinely kind and helpful. I’m so impressed and a huge fan. Eternal Muse team: keep up this amazing work, you’re doing something really extraordinary!
stunning packaging and great qiluality
stunning packaging ! The quality, the art, the aesthetic is stunning!! I'm so used to everything being wrapped in plastic bags, it stands out so much that you have high quality packaging... and the products are fab! I got the curler and bonnet, curls turned out lovely :) the high quality packaging really sets the standard for the products 💕
Quality & Great service
I wish I had purchased heatless curlers a long time ago. So easy to use. I have just purchased the hair mist and bun bons. The customer service team are so helpful and gave me lots of advice on what would suit my fine hair! Thank you so much Eternal Muse, I will be back to get some more of your quality products!
They somehow managed to delete my…
They somehow managed to delete my review, so I’m just gonna copy it here again..
Well, where do I begin with Eternal Muse's customer service? Let's just say it was nothing short of a circus act.
I’ll reply to the email where they are bullying here to hopefully save others.
I had the pleasure of waiting a whopping FIVE weeks for an order that never showed up. When I had the audacity to inquire about a refund, their customer service rep decided to play armchair psychologist and suggested I seek "professional help." Newsflash, Eternal Muse: I'm not the one who needs help; your customer service might. Last time I checked, expecting a product you purchased to arrive isn't a symptom of needing therapy.
Let's address this like adults, shall we? When a customer waits over five weeks for a shipment that never arrives and is then belittled for seeking a refund, the word "scam" seems pretty fitting.
As for refraining from shopping with Eternal Muse in the future as you demanded per email, don't worry - I wouldn't dream of subjecting myself to another round of your delightful customer service. I'll gladly take my needs elsewhere, where respect and professionalism actually exist.
To sum it up: if you enjoy being toyed with and bullied by a company that’s scamming , by all means, shop at Eternal Muse - you won’t get your items nor your money back. But if you value your time, money, and sanity, steer clear. There are plenty of other fashion haunts out there that actually appreciate their customers. 🖤
Had really high hopes
I ordered the set of 3 bun bons, the quintessence mist and the curl comb.
The first time I used the comb, the head fell off the handle - not too big of an issue as it pops back in, but not really ideal for it to be popping apart when you're using it
The bun bons are really lovely and pretty comfortable to sleep in but unfortunately, after countless attempts at using them and following tutorials etc (after watching them for months before deciding to buy them), my hair just won't curl with them or give me any sort of bounce or blowout look. As in, my hair falls completely flat within 5-10 minutes, even after sleeping in them all night and then even for some time after.
If I use the comb at all, my hair instantly goes flat and doesn't do what it does in the videos I've seen.
The quintessence mist has also been a total waste of money as it does absolutely nothing for me. I was really hoping it would help to keep the style like the videos on Instagram and TikTok suggest but that really hasn't been the case for me at all.
I'll keep trying with them in case I somehow magically find a way that works for me but I'm not holding out much hope, which is a shame as I was really hoping that these would really work for me
Don't believe the hype
I'm convinced all these reviews are bought. I have tried and failed to use their heatless rollers and spray a number of times, despite following instructions to the letter it looks awful every time. I have reached out on Instagram for help and received no reply. It feels like I just wasted a lot of money on this nonsense.
Perfection
Eternal Muse hair products continue to impress me! Everything is such an amazing quality and the packaging is simple beautiful. Don't hesitate to buy some heatless hair products as they give 10/10 results every time!
Absolutely brilliant
I was reluctant to buy as I thought it was just a lot of hype but seriously the curler is a game changer!!
My hair is naturally poker straight and normal curls with a hot tool last maybe 4-6 hours. However, i used the ‘original size’ heatless curler straight after I had washed and dried my hair, went straight to bed with it in, took it out at 7am. I still had fully curly hair at 6:30pm, and wavy hair at 7am the following morning, having done nothing further to it.
So glad I bought it and I will be buying the jumbo size next. These things are incredible and it’s worth buying from here rather than the cheap less effective ones from elsewhere.
Most perfect Heatless curls brand
I have 4 of their heatless curling rods, 2x mini 1x midi and 1x original. I absolutely adore them and they give me the most beautiful curls. After a while the random mousses I used weren't as effective anymore so I started using the Quintessence. This one works perfectly for its use. I received a leaking one a while ago and with the shipping costs to the Netherlands of €9,95 this is quite expensive. Sent them a message on Instagram and received a new one, so grateful ❤️ I would definitely order more of the Quintessence and would recommend this brand to anyone. Hopefully the shipping costs to the Netherlands can get a bit lower in the future, I might even order more. Thank you so much for the perfect products and customer service. ❤️✨️
AMAZING
Beautiful packaging! Comes in this solid textured gift box, the actual product is so soft and like a pillow, can barely feel it on my head! Customer service was also 10/10 absolutely recommend!
So impressed!
So impressed! Just received my order, everything was delivered really quickly, the products are gorgeous and the packaging is beautiful! You can tell that so much thought and care has gone into it. Would definitely recommend - amazing service!
Biggest recommendation!
The products are the highest quality of any other comparable product out there. They work great, they hold up a long time and the colors are beautiful.
Even after a missing product in my order, the customer service was really friendly and super quick and sent it to me as soon as possible without additional charges.
Already ordered here twice and would recommend it to anyone!
I accidentally ordered the wrong size…
I accidentally ordered the wrong size and they were able to fix the order so quickly and painlessly! Awesome customer service and I already know the product is going to be amazing!!
Heatless curler (mini size)
The heatless curler from eternal muse is absoluty the best. My curls hold amazing, where normally (with other heatless curlers or curling irons) my hair goes flat.
The service is amazing, they are so kind and helpful. And even shipping to Holland goes really quick.
I got 1 heatless curler for mothersday. Yesterday i ordered 2 more. I can't wait to try these curlers with my daughters 🩷
Amazing
Just ordered their midi heatless curls and wow wow.
Delivery was very quick and the packaging is lovely!!
Amazing product
Amazing product!
I love your Heatless curl package! They came in the most beautiful packaging, all wrapped up so pretty and the product itself is just brilliant - haven’t found one I can sleep comfortably in yet until I found yours! Curls come out absolutely perfect and last all day! No frizz either like I get with others! Definitely going to be getting the maxi pack at some point aswell for the blowout look!
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