If only this company were as committed to providing real customer support as they are to limiting the damage to their reputation on Trustpilot, the world would be a much better place. Instead, custom... Ver mais
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Veja o que dizem as avaliações
Most of the ladies are very helpful but the Gentlemen can work on their patience skills. There are many people out there who are not as tech-savy, so more patience will help customers get what they ne... Ver mais
When I wanted to transfer out my domain it is locked and cannot proceed. Support says I have to be patient and wait for a few days, probably next week EuroDns will free my domain. Looks like temporary... Ver mais
A empresa respondeu
I have had 4 domains with EuroDNS for longer than I can remember. Excellent prices and, when I've needed support, it's been fantastic. I have just needed to set up a URL forwarding for an existing we... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de DNS
- Serviço B2B
- Provedor de soluções em e-commerce
- Provedor de e-mail
- Empresa de hospedagem na Web
Escrito pela empresa
Born in Europe in 2002 and headquartered in Luxembourg, EuroDNS has been assisting individuals in managing their domains and websites since before Myspace went live. Our longevity stems from a simple equation: our clients receive more when we give more. That's why we go the extra mile to ensure they get exactly what they need. We believe that technology is only as good as the people who support it, which is why we are committed to creating a trusting, supportive, and respectful work environment.
Informações de contato
24 Rue Léon Laval, 3372, Leudelange, Luxemburgo
- +352 26 37 25 20 0
- support@eurodns.com
- www.eurodns.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Hat einfach alles einwandfrei geklappt.
Hat einfach alles einwandfrei geklappt.

Resposta da EuroDNS
Reliable
Good service. They do not increase renewal prices and respect privacy. Before choosing this company, I tried to subscribe to the product with two French registrars that required scanned copies of identification documents, which seems illegal to me and should not be shared on the web. EuroDNS takes a completely different approach, respecting privacy, avoiding abuses, and not exposing customers to potential identity theft in case identification documents leak online.

Resposta da EuroDNS
Lösungsorientierter und optimaler Support
Lösungsorientierter, sehr guter Support. Man hat sehr oft den gleichen Ansprechpartner und verliert sich nicht in irgendwelchen Call Centren. Wirklich empfehlenswert!
Mr. Ken the MAN!!

Resposta da EuroDNS
Support takes 48+ hours to respond via email
I took out a hosting package...but I bought a domain on another registrar.
I got the nameservers but it was impossible to figure out how then to connect this external domain to my hosting account.
Contacted support and they didn't reply to my email within 48 hours during working days...nearly all other web hosting companies have live support or respond quickly.
Pretty useless.

Resposta da EuroDNS
Hosting experience
On the whole it has been very good. You can cut and slice the service according to your needs and the support is always there but of course engages less if you are on a shared server and not paying much. Ideal if you are based in Lux and need the multi-lingual support.

Resposta da EuroDNS
Never a problem
Never a problem, everything is clear and service is flawless

Resposta da EuroDNS

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Resposta da EuroDNS
Good service
Good service. Clear and convenient control panel. Relevant services.

Resposta da EuroDNS
My assessment of your conference
The initiative was great in essence, but very interesting also content-wise. The background study is high-level, the panels were well-designed... To be continued.

Resposta da EuroDNS
Easy platform to manage your certificates
Easy platform to manage your certificates and good prices !

Resposta da EuroDNS
Support staff always willing to help
Support staff always willing to help, and easy online platform to use for non-expert customers

Resposta da EuroDNS
Nearly unlimited choice in domain names…
Nearly unlimited choice in domain names and mostly not too pricey.
Their website is difficult to navigate but the helpdesk is great and fast responding.
Been using their services for the past 10 years and apart from the complicated website I'm very satisfied.

Resposta da EuroDNS
professional company with excellent support team
I was assisted swiftly, kindly and decisively by support-coworker Ken. I rarely require support at EuroDNS but when I need it I can count on being helped with my problem in a professional and efficient manner.

Resposta da EuroDNS
15€ Kosten für eine Namensänderung!
15€ Kosten für eine Namensänderung!
Ich bin seit vielen Jahren Kunde und wollte den Namen auf der heutigen Rechnung ändern lassen da sich die Firmierung geändert hat in der Zwischenzeit. Das ist totaler Wucher und in 40 Jahren Geschäftsleben musste ich noch nie einen Cent bezahlen für eine Namensänderung und unsere Kunden auch nicht.
Nach der heutigen Antwort vor EuroDNS vom 01.10.2024 hier noch ein Kommentar dazu.
Ich hatte ja schon erwähnt das ich nach der Fertigstellung der Rechnung bemerkt hatte das eine einzige Zeile nicht korrekt ausgefüllt war. Und da steht nun mein Name, auf den früher die Firma lief, anstatt des neuen Firmennamens, alles andere inkl. der neuen VAT Nummer und Adresse war von mir schon richtig vorher geändert worden. Ich hatte auch den neuen Firmennamen eingetragen, aber anscheinend wurde er vom System nicht gespeichert, das kann passieren, ist ja nicht schlimm.
Und nun soll ich für das Austauschen meines Namens (9 Buchstaben) durch den neuen Firmennamen (15 Buchstaben), an genau dieser Stelle im Formular 15€ bezahlen!!!
EuroDNS würde also von mir 1€ pro Buchstaben den sie tippen müssten nehmen!

Resposta da EuroDNS
The platform is easy to use and offers…
The platform is easy to use and offers multiple options for the registration and management of domains and other products.

Resposta da EuroDNS

Resposta da EuroDNS
EuroDNS is perfect
EuroDNS is perfect, very reliable, great Admin Gui., top!

Resposta da EuroDNS
Very useful communications
Very useful recall of deadlines, short reaction and easy to communicate with.

Resposta da EuroDNS
better choose another service
do not enter card data into this service, auto-renewals are deducted without the possibility to cancel them even in pending status

Resposta da EuroDNS
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