Very very disappointed! We booked storm months ago we had no phone call to tell us he wasn't coming they just sent a very old man who wasn't stripper material or anyone of the website there wasn't a m... Ver mais
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Veja o que dizem as avaliações
ordered a pair of frames from these people on 11th April and i'm yet to recieve anything other than requests to review them since my order confirmation. Well, here you go guys. Absolute shambles of a... Ver mais
Rude staff. The girl working there thinks she’s got some sort of degree in belittling customers. Absolute joke Don’t normally go here we go to sweet swoo but thought I’d give it a try never... Ver mais
A empresa respondeu
Not impressed picked my frames Out of stock or discontinued (why advertise them ) Picked another same story asked for my money back waste of time
Detalhes da empresa
Informação fornecida por fontes externas variadas
Eyecandy.Direct offers a new multilingual and affordable way to purchase glasses online with the same quality as your high street but at cheaper prices.
Informações de contato
Chamberlain Street 9, BA5 2PE, Wells, Reino Unido
- www.eyecandy.direct
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very very disappointed
Very very disappointed! We booked storm months ago we had no phone call to tell us he wasn't coming they just sent a very old man who wasn't stripper material or anyone of the website there wasn't a muscle in sight more of a dad bod with extremely long hair we was all really disappointed and it was 5 mins before the bride was due we had no communication no time to change anything it was really out of order would not recommend at all avoid at all cost
Fantastic company, Great service!
Such a fantastic company and amazing service. Decided on a last minute stripper for a hen party and we had the incredible Mike on our doorstep within less than 2 hours! Everything was professional from start to finish. Mike certainly put on a show and entertained the crowd! We were not disappointed! Definitely recommend!
A fair review considering
ordered a pair of frames from these people on 11th April and i'm yet to recieve anything other than requests to review them since my order confirmation. Well, here you go guys. Absolute shambles of a company based on my personal experience, as of today I cannot confirm that this company sells anything at all.
Not impressed picked my frames
Not impressed picked my frames
Out of stock or discontinued (why advertise them )
Picked another same story
asked for my money back waste of time
Such great customer service
Such great customer service. Quick to respond. Dealt with a real person. Honest. Highly recommend.
Outstanding customer service!
Very pleased with glasses.
First time of ordering glasses from Eyecandy, very impressed with the service from start to finish.
Staff kept me informed of the progress of my order.
The glasses I had originally chosen were out of stick so they maybe need to keep the web site updated more often. But all things considered I am pleased with my glasses.
Rude staff
Rude staff. The girl working there thinks she’s got some sort of degree in belittling customers. Absolute joke
Don’t normally go here we go to sweet swoo but thought I’d give it a try never EVER again.
£4.50 for a milkshake that taste like foam & milk absolutely disgusting.
In the sweet bags you can only pick 3 sweets which is absolutely pathetic.
If the girl serving us would of slammed the sweets down any faster she would of put herself through the floor.
Soons we walked out the whole bag ripped everywhere on my little boy, went back in and asked for some sort of other bag to put the 3 sweets in what he had left. Her reply “you will have to wait until Iv served others”
Ok with that attitude mate you’ve probably just gone and made the biggest mistake because I’ll slander the business everywhere until you have no custom left.
Jokes

Resposta de Eyecandy
Stock on site is not accurate- ordered…
Stock on site is not accurate- ordered and it was canceled
One glass in the eyeglasses was not…
One glass in the eyeglasses was not properly inserted and is looking like will come out with time.
Quick delivery
Quick delivery, easy transaction online and good price, would definitely use again
Fantastic experience!
Fantastic service from the start! Excellent care and attention from Steve in customer service (thank you Steve) and the glasses were here in no time. Very, very happy with the glasses which were a good price and wonderful quality. Recommended.
Will be recommending to family and…
Will be recommending to family and friends. My Tiffany sunglasses arrived today (5/8/20) following my order on 12/07/20. Steve kept me informed regarding delivery and following up when not received by the due date. Detailed explanation given. The glasses and box are in perfect condition and I got them for £100 cheaper than John Lewis. Thank you so much
Excellent customer service and saved a fortune!
I have no hesitation in highly recommending eyecandy.direct.
They sourced the glasses I wanted, went over and above to make sure they were right. It was my first purchase of glasses online so was a little nervous, but Steve was so helpful all the way through and I couldn't recommend them highly enough. I saved a considerable amount too.
Very satisfied with frames
Very satisfied with frames, great customer service would highly recommend.
Despite a massive change in supplies… So Professional
Despite a massive change in supplies and delivery I have had such a professional service from EyeCandy. A number of emails keeping me in the loop. Thank you. They are an important member of the community team.
glasses still not with me
Rapid service
Rapid service.
Frames look like indicated on website.
Quick clarification when I keyed in an error in my prescription.
Only thing is they follow prescription strictly which I dislike - would have preferred some flexibility in choosing my prescription.
Excellent customer service
Excellent customer service. I had an idea of what I wanted. They didn't do that particular frame, but they went above and beyond to source the frame, keeping me informed at every stage. They were efficient and the service was quicker than quoted. Will definitely be using them again. Very highly recommended.

Resposta de Eyecandy
Amazing Genuine Frames!!
Amazing genuine frames and customer service from Steve!
I was worried about that the company was not real as the frames are really good value for money - and it seemed too good to be true but Steve reassured me and my sun glasses arrived promptly.
So happy with them and would definitely recommend.
I didn’t think to check the reviews beforehand though I didn’t need to as the customer service and was so good that I felt confident when ordering! Many thanks guys.

Resposta de Eyecandy
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