Very very disappointed! We booked storm months ago we had no phone call to tell us he wasn't coming they just sent a very old man who wasn't stripper material or anyone of the website there wasn't a m... Ver mais
Eyecandy
Obrigado por visitar a Trustpilot. Infelizmente não é possível deixar avaliações pois o site da empresa está fechado. Sinta-se à vontade para entrar em contato conosco em caso de dúvidas.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
ordered a pair of frames from these people on 11th April and i'm yet to recieve anything other than requests to review them since my order confirmation. Well, here you go guys. Absolute shambles of a... Ver mais
Rude staff. The girl working there thinks she’s got some sort of degree in belittling customers. Absolute joke Don’t normally go here we go to sweet swoo but thought I’d give it a try never... Ver mais
A empresa respondeu
Not impressed picked my frames Out of stock or discontinued (why advertise them ) Picked another same story asked for my money back waste of time
Detalhes da empresa
- Distribuidora de óculos
- também em
- Oculista
Informação fornecida por fontes externas variadas
Eyecandy.Direct offers a new multilingual and affordable way to purchase glasses online with the same quality as your high street but at cheaper prices.
Informações de contato
Chamberlain Street 9, BA5 2PE, Wells, Reino Unido
- www.eyecandy.direct
Competitive pricing
Competitive pricing, access to a great range of glasses, friendly, attentive service

Resposta da Eyecandy
Excellent personalised customer care
Excellent personalised customer care experience, Steve will reply your emails fast and accurately. I bought specific pair of spectacles and I got exactly that, and the price was the best I found online.

Resposta da Eyecandy
Long delivery
Long delivery. Had to chase for updates as tracking system not working.

Resposta da Eyecandy
5* Service
Excellent customer service, speedy delivery and glasses are exactly what I ordered for a really reasonable price. 5*
I paid via PayPal and when PayPal put the payment on hold to check it Eyecandy contacted me straight away to let me know and then confirmed again once the payment had gone through and when my glasses would be completed. I couldn’t fault them.

Resposta da Eyecandy
Good service
Good service. I was kept informed of progress all the way through.

Resposta da Eyecandy
I found the whole process of buying the…
I found the whole process of buying the glasses excellent.
Steve Newton was extremely helpful throughout the purchase keeping me well informed.

Resposta da Eyecandy
Top service
Having been let down by other retailers by saying they didn't have stock until after taking payment Eye candy was a breath of fresh air. They have a very helpful stock checker so that you can order with peace of mind. Delivery took 7 days which was communicated by the very helpful Steve at time of purchase. Highly recommend Eye Candy.

Resposta da Eyecandy
We got there..
I looked at Eye Candy due to good reviews plus them carrying frames for the larger noggin. On top of that the prices were excellent even compared to the 2 for 1 and 2 for 1 plus 1 offers on the high street. They were at the time let down by poor coding on the website plus PayPal not being operational. That said my comments were quickly followed up by Steve which reassured me to purchase. Spectacles arrived in due time and were as expected. Happy to recommend them to anyone but have a little patience...

Resposta da Eyecandy
Excellent experience with staff called…
Excellent experience with staff called Steve very helpful and takes care of you when purchasing items, excellent item purchased and a good price

Resposta da Eyecandy
Happy with the service
Happy with the service, amazing value for money. All easily done on the website and happy with glasses. Thank you.

Resposta da Eyecandy
Excellent service
Excellent service, reasonable prices. Very pleased with my specs

Resposta da Eyecandy
No correspondence
No correspondence, tried contacting to find out when order will be shipped, but no reply. Ordered over a week ago and response at all.

Resposta da Eyecandy
Excellent customer service
Excellent customer service. First time online purchase of glasses and the service and guidance was excellent. Arrived just as i ordered and at a significant Saving! Dont hesitate to use them :)

Resposta da Eyecandy
Steve was excellent and the service was…
Steve was excellent and the service was spot on.....

Resposta da Eyecandy
Where to start...
Where to start, I have been so impressed by Eye Candy. Usually low cost means compromising on quality, not here. The glasses we received were made flawlessly, despite a high prescription and a big frame the high index lenses are thin and light. The glasses did take a little longer than we expected but we were kept up to date as we ordered frames that were not in stock. Needless to say they are beautiful. Steve has gone the extra mile and we now have another pair of glasses on order. Can’t wait 😊

Resposta da Eyecandy
Everything seems good so far
Everything seems good so far, I haven’t received my item yet. So I can review again after I have received my purchase. Thank you

Resposta da Eyecandy
I saved over £50 when buying my new…
I saved over £50 when buying my new mulberry sunglasses from eye candy!

Resposta da Eyecandy
Amazing service
Amazing service! So prompt with any responses to queries and requests that I had. Very quick turnaround too with the glasses. Would certainly recommend.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







