First rate service from sales to delivery. Hats off to Brad for his tremendous patience and cups of coffee whilst choosing a suit for my 94 year old mother. Delivery guys also went above and beyond,... Ver mais
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Veja o que dizem as avaliações
In store experience warrants 5 stars, served by knowledgeable staff, offered plenty of choice and time for making an expensive purchase on 19/6. ETA 7-9 wks, to be advised by *warehouse, whom I phoned... Ver mais
A empresa respondeu
I found Fairway furniture, very helpful and great friendly staff. I wasn’t sure on style or color for my new sofa and chair, but I had the professional help that I was looking for l would highly recom... Ver mais
A empresa respondeu
A great selection of a range of sofas. Much better than all the other furniture stores we had been in in Plymouth. Very helpful staff and I was able to take fabric samples home to see how they look... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fairway Furniture
Escrito pela empresa
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
Need help? Chat now
Shop now
FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Informações de contato
184 Billacombe Road, PL9 7HE, Plymouth, Reino Unido
- 01752 408941
- feedback@fairwayfurniture.co.uk
- www.fairwayfurniture.co.uk
4,8
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
All fine
All fine, chair brilliant. Only thing niggling I expected the chair to be delivered assembled which it was not. Delivery men were early also good.
16 de junho de 2026
Resposta da Fairway Furniture
Thank you for your review and for your kind comments about your new chair – we're delighted to hear you're pleased with it.
We're also glad the delivery team arrived early and provided a good service. We apologise for any disappointment regarding the assembly. We will raise this with the Store Manager.
Thank you again for your valuable feedback, and we hope you enjoy your new chair.
Kind regards, Fairway Furniture
Very helpful felt relax had nice coffee…
Very helpful felt relax had nice coffee and chat and yes bought a great settee😎
15 de junho de 2026
Resposta da Fairway Furniture
Thank you for your lovely review! We're so pleased you felt relaxed and enjoyed a coffee and chat with us in-store.
We really appreciate your support and hope you enjoy your new sofa.
Kind regards, Fairway Furniture
Resposta da Fairway Furniture
Thank you for your kind feedback! We're delighted to hear you found our store team friendly and knowledgeable, and that you were kept informed throughout your order. Kind regards Fairwway
Quality Value and Service
We found stylish, well-made furniture and they coordinated delivery with us, to enable a carpet-fitting first. Delivery and installation was undertaken with care and consideration. Fairway will be our first choice for future furniture, providing value for money and a wide range of options, for each room.
16 de junho de 2026
Resposta da Fairway Furniture
Thank you for your wonderful 5-star review! We're delighted to hear that you found the perfect furniture and that our team could coordinate delivery around your carpet fitting. It's great to know the delivery and installation were carried out with care and consideration. We truly appreciate your kind words and love to hear we would be your first choice for future furniture purchases. We look forward to helping you furnish many more rooms in the future!
Resposta da Fairway Furniture
Thank you for taking the time to leave us a 5 Star review, it is much appreciated. Kind regards Fairway
They have furniture ranges that matched…
They have furniture ranges that matched our requirements. Helpful staff and competitive prices.
We were on holiday and visited the store and found items that we had been unable to source elsewhere.
We completed our order online at home and took delivery a few weeks later. Furniture delivered all the way from Plymouth to Cheshire fuss free.
1 de maio de 2026
Resposta da Fairway Furniture
Thank you for your fantastic 5-star review! We're delighted that you found exactly what you were looking for and that our team could help you choose the right furniture at a competitive price. It's great to hear the online ordering process was straightforward and that your delivery from Plymouth to Cheshire went smoothly. We really appreciate your support and hope you enjoy your new furniture for many years to come!
Very pleased with the whole experience
Very pleased with the whole experience. Staff at Fairway very helpful and processed our order very quickly. They kept us informed of delivery date and time and delivery and construction of our new bed was done by the delivery team in a very professional way. Thank you.
13 de junho de 2026
Resposta da Fairway Furniture
Thank you for taking the time to leave us a great review! We are delighted to hear that you were pleased with the entire experience. It's great to know our team was helpful, kept you informed throughout the process, and that our delivery team provided a professional installation service for your new bed. We truly appreciate your kind words and thank you for choosing Fairway. Enjoy your new bed!
Delivered on time and furniture…
Delivered on time and furniture assembled quickly and efficiently. All packaging removed. Excellent service.
5 de junho de 2026
Resposta da Fairway Furniture
Thank you for taking the time to leave such a positive review. We're delighted to hear that your furniture was delivered on time and assembled quickly and efficiently by our team. It's great to know that the complete service, including the removal of all packaging, met your expectations.
We really appreciate your feedback and hope you enjoy your new furniture for many years to come.
Kind regards, Fairway Furniture
The personal service is great
The personal service is great. The staff couldn't be more helpful, and the quality of furniture is second to none.
3 de abril de 2026
Resposta da Fairway Furniture
Thank you for your wonderful 5-star review. We're delighted to hear that you received such helpful personal service from our team and that you're pleased with the quality of our furniture. Providing exceptional customer care alongside beautifully crafted furniture is what we strive for every day.
We truly appreciate your support and look forward to welcoming you again in the future.
Kind regards, Fairway Furniture
Resposta da Fairway Furniture
Thank you for you review! We're so pleased to hear you found our service and staff friendly. We really appreciate your feedback and look forward to welcoming you again soon.
Resposta da Fairway Furniture
Thank you for your review! We're delighted to hear you were pleased with our service, quick delivery, and the quality of your purchase. Many thanks Fairway
when we visited the store the new,young…
when we visited the store the new,young member of staff was helpful and although he didn't know the answers to some of our queries he was quick to find out from experienced colleagues.
once our order was placed he regularly called to update us on progress
delivery excellent,kept informed and delivery men very helpful
9 de junho de 2026
Resposta da Fairway Furniture
Thank you for taking the time to share such a detailed review. We're delighted to hear that our new team member was helpful and proactive in finding the answers to your questions. It's great to know that you felt well informed throughout the process, with regular updates on your order's progress.
We're also pleased that your delivery experience met your expectations and that our delivery team kept you informed and provided helpful service.
Thank you for shopping with us, we hope you enjoy your new furniture!
Kind regards, Fairway Furniture
New bed
As allways delivered on time by very helpful guys nothing to much trouble.
12 de junho de 2026
Resposta da Fairway Furniture
Thank you for your continued support and for taking the time to leave such a lovely review. We're delighted to hear that your delivery arrived on time as always and that our delivery team was so helpful. Providing reliable service and going the extra mile for our customers is something we take great pride in.
We look forward to serving you again soon!
Kind regards, Fairway Furniture
Great service very helpful staff at…
Great service very helpful staff at newton abbot and delivery team
10 de junho de 2026
Resposta da Fairway Furniture
Thank you for your kind review! We're delighted to hear that you received great service and found both our Newton Abbot team and delivery crew so helpful. We'll be sure to pass on your feedback to everyone involved.
We truly appreciate your support and look forward to welcoming you again in the future.
Kind regards, Fairway Furniture
Top Quality product
Quality product at fair price helpful sales staff. Delivery personnel exceptional
10 de junho de 2026
Resposta da Fairway Furniture
Thank you for your fantastic review! We're delighted to hear that you found our product to be high quality and fairly priced. It's also wonderful to know that our sales team was helpful and that our delivery personnel provided exceptional service.
Your feedback is greatly appreciated, and we hope you enjoy your new furniture!
Kind regards, Fairway Furniture
All staff very polite and helpful
15 de junho de 2026
Resposta da Fairway Furniture
We're delighted to hear that our team were polite and helpful. We really appreciate your kind feedback and support.
Smart, Polite & helpful staff
Smart, polite and helpful staff.
I had no problem in selecting and ordering the product I require.
20 de maio de 2026
Resposta da Fairway Furniture
Thank you for your wonderful feedback! We're delighted to hear that our team were polite and helpful and that you found the process of selecting and ordering your product straightforward. Providing excellent service and making the customer experience as easy as possible are always our goals.
We appreciate your feedback and look forward to welcoming you again in the future.
Kind regards, Fairway Furniture
Resposta da Fairway Furniture
Thank you for taking the time to leave us a 5-star review! We're delighted to hear you found our customer service helpful and our delivery quick. We look forward to welcoming you back in store soon.
Great customer service
Great customer service, kept informed of progress and delivery
6 de maio de 2026
Resposta da Fairway Furniture
Thank you for your kind review! We're pleased to hear that you were happy with our customer service and that our updates kept you informed throughout the progress of your order and delivery.
We appreciate your feedback and look forward to assisting you again in the future.
Kind regards, Fairway Furniture
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