Fangamer Avaliações 161

I don't know what all the bad reviews are about, this company is great!! Their plushies are amazing and well made, the shirts are extremely comfortable and breathable and overall amazing quality! 100/10 dude they are great!

I've tried to make 4 purchases and they cancel them without explanation. I wrote to their email and they don't respond. Terrible place to buy.

I ordered gifts for my daughter and they wouldn’t send them without a proper address and they emailed me to ensure this occurred- excellent customer care - Thank you Dean W!

We bought two expensive products. They sent us one. We paid for two and post for two but they sent us one.
And then they ignored us...so far.

We are happy with the one we have but we expect a refund or the other item.

Or we will open a PayPal case which is why we always use palpay for buyer protection.

If fangamer resolve this issue I will update this review. But this shouldn't have happened.

I ordered the Celeste Vinyl Soundtrack Box Set (€150.96) on July 21, 2025. The vinyl arrived damaged. Fangamer promised two replacements, but both FedEx tracking numbers (#391682233614 and #392379857403) were fake – never scanned or updated. After 1 month of silence, they offered a laughable $15 refund, which is illegal under French consumer law (Articles L216-2 and L216-1).
Only after threatening legal action and a chargeback did they finally agree to a full refund – but this should never have been necessary. Their customer service is unresponsive, dishonest, and unprofessional.
Avoid Fangamer unless you’re prepared for:

Lost or undelivered packages (with fake tracking numbers).
Partial refunds that violate consumer rights.
No accountability until you threaten legal consequences.

Update: After public pressure, they refunded me in full. But why should customers have to fight this hard for basic rights? Save yourself the stress and buy elsewhere.

I LOVE IT BECAUSE IT NICE AND GOOD LOOKING YK IK YK IK NGL THO TS SHI LOW KEY PMO CUZ IDGAF FR

Copyright strike my ebay listing with photos I took, description I wrote, no copyrighted information used. Assured me it wouldn't happen again, to repost the item, of course it happened again. What a shady company. I would never support a company submitting copyright strikes against people out here trying to sell their items on the second-hand market. I spent my own time to clean, photograph and list this item. I guess they hate their fans.

One of my buddies just had a terrible experience with these guys despite me begging her not to. This company is a giant scam. Dropping this here hopefully so someone else doesn't get scammed::

Placed an order over two weeks ago and sent an email right away just to clarify my shipping address.

I have not received a single response to my email and have not received an order update. There is no option to call these guys or contact them in any way other than email.

Honestly it feels like I’ve been scammed by these guys, I go on their Facebook and Instagram and see multiple individuals going through the same exact thing.

I’m at a loss now, these guys have my money, and have my wife’s Christmas presents and they’re holding em hostage without a ransom note.

The whole thing is messed up and unprofessional, absolutely not how you run a business.

For the record there is an option to edit your address on the site, but when you try, it just has you login over and over throwing you for a loop.

Again, feels like a giant scam.

I ordered a Collector’s Edition of a game and the locket music box came busted, it’s out of tune. FanGamer’s own website states that they’ll work to get replacements on damaged items to customers and instead, when I placed a ticket, they refunded me $20 without any consent or confirmation on my end and then told me they couldn’t replace it and that I was confused. I’ve canceled all other orders with them and want to warn people not to buy their products, because if something is wrong, they will not help you.

Great! I got sans undertale!

Item arrived before expected date. The recipient (a 14 yr old) loved it beyond expectations. The size is perfect for snuggling and the quality of the production/manufacturing is well worth the CAD $ price. The item is half the size of a well built 14 yr old!! So happy with the purchase ❤️ Thank you. I only wish I could upload photos!!

Ordered Slime Rancher Vinyl last year and the new Slime Rancher 2 vinyl this year, arrived via FedEx without any issues, they have great stuff in their online store.

I didn't get my product as promised, although it was on my end I did reach out for a refund. The product was returned to the sender and I asked for a refund because of this. Although they responded with (one) email sent from an employee, they did not respond further. If they do in the future it's probably going to be weeks/months later. I want my $44 back please!

they seem to be censoring genuine, verified, negative reviews. i had a negative experience with two of their products and almost a week after submitting these reviews they still arent actually on the product page. they leave negative reviews up when they relate to something other than quality (ex: ‘the size runs large so 1 star’), as well as stupid sounding/stupidly written negative feedback, which reeks of strict info management meant to manipulate potential buyers.

my reviews were straightforward and clean so theres no legitimate reason why they shouldnt be on the site.

THIS IS A SCAM DON'T GIVE THESE PRICKS A DIME, THEY WON'T SHIP YOUR ORDER, THEY DON'T CARE ABOUT YOUR PACKAGE THEY JUST WANT YOUR MONEY

Paid for an order a week ago over $120 spent still have not received a response to the status of an order. This is the first experience I have ordering from this site fan gamer at this point I'm realizing this is a scam beware of this site hopefully I can update this review with a conclusion better to my experience. Sent a few emails over the week with no response took the money perfectly fine but then gone no response to an order that was placed shipping date nothing highly suspicious site

I personally don't see what all the fuss elsewhere is about. These guys are on top of everything! The quality is spectacular and from what I've seen, every time someone had an issue, Fangamer asked them to reach out so they can get the issue sorted! I love this company and hope they can keep doing what they do!

AWFUL

Ordered on December 10th
No item, the tracking doesn’t update, I emailed them multiple times- no response

Submitted a chargeback with my bank, which fan gamer have now disputed?? When they haven’t even sent the item or have the decency to reply when contacted. Now they are just delaying a refund.

Scammers and absolutely awful customer service. Trust all the other bad reviews and spend your money elsewhere.

They sent me a broken Vinyl. No customer service whatsoever. No way to return items. I suggest you never buy from this place

Company would not provide a return authorization despite multiple attempts to contact them.There is no other way to return items.

Update: I filed a chargeback with AmEx. Fangamer tried to dispute it by saying I hadn’t returned the items. My bank initially ruled in favor of them but I compiled extensive documentation showing they didn’t allow me to return, and now the bank has ruled in my favor. Awful that they have such bad business practices and then follow it up with more lies.