Emailed Fast Keys to explain that we had previously experienced problems getting keys cut which did not fit. They sent us a sample to try. It fitted perfectly so we were confident to order the keys... Ver mais
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Veja o que dizem as avaliações
I ordered replacement keys for cabinets at work . The website is super easy to navigate and found the keys I needed.The order arrived promptly and the keys fitted all the locks .Overall very happy wit... Ver mais
Very easy site to navigate, ordered replacement locker keys in the afternoon and they were delivered next day. I also messaged customer service (late afternoon) with a query and it was answered next... Ver mais
I can't recommend Fast Key Services more highly. Having lost the key to my filing cabinet, they were straight on the case and provided a new set of keys with next day delivery. Knowledgeable and cour... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
The UK's Leading supplier of Keys and Locks for Office Furniture
Informações de contato
Unit 3, Fulmar Way, SS118YW, Wickford, Reino Unido
- 01268562562
- sales@fastkeys.co.uk
- www.fastkeys.co.uk
4,9
Excelente
12 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast efficient and works just like it…
Fast efficient and works just like it should. Can't ask.for.more
29 de outubro de 2025
great speedy service
29 de outubro de 2025
Great Service
Always quick to help with queries and fast despatch of orders - great service !
28 de outubro de 2025
Always use Fast Keys when needed for…
Always use Fast Keys when needed for filing cabinet, pedestal & cupboard keys - wouldn't use anyone else, service, product, pricing is great,
25 de outubro de 2025
Straight up great customer service!
Turn around on the key was great, and website easy to navigate. I would certainly recommend contacting them first with photos if you are unsure, as I had accidentally ordered the wrong key.
I decided to contact their help Team how happily guided me to the correct key type, and arranged for a new key to be dispatched - which arrived the next day!
No judgement, just straight up great customer service. Thanks, Megan! Please can this review be passed to her manager as she really helped me out.
27 de outubro de 2025
Avaliação não solicitada
Odered a month ago and paid via paypal
Odered a month ago and paid via paypal, have never received anything. They are not answering emails either.
Edit: Two mistakes lead to this error. First the IT system of fastkeys which does not check if shipping addresses are updated via paypal checkout. Second my contact Email did not get through, most likely because I use my own .cc domain. I can't really judge their products, but the customer service is great, once the contact works. As their website / ordering system could be better, it's only 4 stars. (I didn't receive any order cancellation, even though in their system the delivery address was set to germany. This should be fixed so that orders get cancelled automatically and customers don't wait for a delivery which will never happen)
8 de outubro de 2025
Avaliação não solicitada
Resposta da Fast Key Services Ltd
Hi Max,
Thank you for taking the time to leave us a review.
I’ve located your order and also received the PayPal inquiry you submitted today. I’ve responded through PayPal and issued a full refund.
To clarify what happened with your order: we do not dispatch to European destinations, but when you registered your account and entered your invoice and delivery address, the country was selected as the United Kingdom. As a result, the items were returned to us on Friday, 10/10/2025.
Please accept my apologies for the delay in resolving this issue. I’ve checked our records and couldn’t find any email correspondence from you, which is why you didn’t receive a response earlier.
If you’d like to discuss this further, feel free to contact me directly at marcd@fastkeys.co.uk
.
Best regards,
Marc D
FastKeys Team
Ordered 2keys on the 27th September and…
Ordered 2keys on the 27th September and have had no communication since
27 de setembro de 2025
Resposta da Fast Key Services Ltd
Hello Mary. Thank you for taking the time to leave a review. We had some issues sourcing your replacement keys as they have been discontinued by the supplier. This this review, we have advised you that your original order has been refunded in full as a gesture of good will, and we have sent you some suitable alternative replacements that were dispatched on 10/10/2025
Very knowledgeable company
29 de setembro de 2025
great service and completely satisfied…
great service and completely satisfied with the product supplied
27 de setembro de 2025
Response time is quick
Response time via email is always quick and the staff are very knowledgeable.
24 de setembro de 2025
Really fast delivery of keys
Really fast delivery of keys. Ordered Wednesday afternoon and had them by lunchtime on Thursday!
24 de setembro de 2025
Fast and reliable service
Fast and reliable service, advice on hand if required and customer service was great for those replacement keys that didn't quite fit.
Still ended up with a locker which we couldn't open, but the service and advice was second to none.
24 de setembro de 2025
I was really worried about my key but…
I was really worried about my key but they were so helpful reassuring notifying me of each step like that they'd received it from me and that the new key 'yes new key' would be with me the next day and it was, I'm so please with the service more than happy to recommend, and not too expensive either. Thanks fast keys.
17 de setembro de 2025
Avaliação não solicitada
Called for some technical advice
Called for some technical advice, found stock that I needed and was dispatched the same day at a fair price.
24 de setembro de 2025
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