Ich liebe die Auktionen, und man findet dort auch immer wieder gute Schnäppchen. Allerdings können der Versand nach Deutschland und die Zollgebühren je nach Warenwert manchmal recht hoch ausfallen. Da... Ver mais
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Veja o que dizem as avaliações
Good company, professional , just need more attention as I was buying at auction and all went well but mentioned. May be willing to sell some things and no follow through. Their loss not mine.
A empresa respondeu
Fellows great customer service. Super fast delivery. All happy to help. And sometimes a bargain to be had .thank you
A empresa respondeu
Noticed change of ownership….hope not too many staff changes or seller client users. Fellows efficiency is very good. Have very contentedly used this room for a considerable number of years.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Fellows is one of the UK's most established auction houses, with a focus on luxury watches, designer brands and unique pieces of jewellery. Jump the style queue and get the most desirable designer handbags, jewellery and watches at a fraction of the cost at retail. Fellows’ regular auctions are the perfect place to find something for all budgets and tastes. Established in 1876, with auction rooms in Birmingham’s famous Jewellery Quarter, Fellows Auctioneers also have valuation and viewing facilities in Mayfair, London. Fellows take pride in being able to offer free auction valuations as well as free worldwide shipping on the majority of the items, subject to T&C's.
Fellows Auctioneers
Escrito pela empresa
- Here to demystify the auction world!
- It is important to us to be able to offer buyers and sellers the best experience possible. We offer free worldwide shipping, free valuations and a number of viewing days whilst being able to target a worldwide audience.
Fast and free shipping
Free worldwide shipping
As well as offering 0% bidding surcharge via Fellows Live we are also delighted to announce that our offer of free worldwide shipping has been extended. Please read the terms and conditions of this offer carefully before proceeding.
https://www.fellows.co.uk/free-shipping
Informações de contato
Augusta House, B18 6JA, Birmingham, Reino Unido
- 01212122131
- hello@fellows.co.uk
- www.fellows.co.uk
4,5
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Fellows Auctioneers
Dear Tony,
Thank you very much for your wonderful review. We’re delighted to hear that you received first-class service from our team.
Providing a professional, efficient and enjoyable experience for every client is always our priority, so it’s fantastic to know that we met your expectations. Your kind words are greatly appreciated by the whole team.
We truly appreciate your feedback and look forward to welcoming you back to Fellows again soon.
Warmest regards,
Asif Mohammad
Superb auction house
Superb auction house, fascinating items. Great client service
18 de junho de 2026
Resposta da Fellows Auctioneers
Dear Putney,
Thank you very much for your fantastic review. We’re delighted to hear that you enjoy the wide range of fascinating items we offer and that you were pleased with the level of client service you received.
Our team works hard to provide an exceptional auction experience, from sourcing unique and interesting pieces to delivering friendly, professional support throughout the process. It’s wonderful to know this was reflected in your experience.
We truly appreciate your kind words and look forward to welcoming you back to Fellows again soon.
Warmest regards,
Asif Mohammad
Delivery was great response to question…
Delivery was great response to question re item was prompt. My only reason for not giving 5 stars is that I spent £5600 on a necklace and it didn’t come in a jewellery box.
25 de junho de 2026
Resposta da Fellows Auctioneers
Dear Ayyaz,
I hope you're well.
Thank you very much for taking the time to leave us your feedback. We’re delighted to hear that you were pleased with the delivery of your purchase and that our team was able to respond promptly to your enquiry before the auction. Providing helpful service and a smooth buying experience is always our priority.
We also appreciate your comments regarding the presentation of your necklace. We completely understand your disappointment, particularly for such a significant purchase, and we appreciate you bringing this to our attention. Feedback like yours is incredibly valuable as it helps us review the overall experience we provide to our clients.
Thank you again for your thoughtful review and for choosing Fellows. We hope to have the pleasure of welcoming you back in the future and providing you with a five-star experience next time.
Warmest regards,
Asif Mohammad
Good company
Good company, professional , just need more attention as I was buying at auction and all went well but mentioned. May be willing to sell some things and no follow through. Their loss not mine.
25 de junho de 2026
Resposta da Fellows Auctioneers
Dear Frank,
I hope you're well.
Thank you very much for taking the time to share your feedback. We’re pleased to hear that you found Fellows to be a professional company and that your buying experience at auction went smoothly. It’s great to know that this aspect of our service met your expectations.
We’re sorry to learn, however, that you felt there was a lack of follow-up after expressing an interest in selling items with us. This is certainly not the level of service we aim to provide, and we understand how disappointing it can be when an enquiry is not followed up as expected. Your feedback is invaluable and will be shared with the relevant team so we can review our processes and ensure opportunities to assist our clients are not missed in the future.
If you are still considering selling with Fellows, we would be delighted to hear from you. Please feel free to contact our team at info@fellows.co.uk, and we will be more than happy to discuss your items and ensure your enquiry receives the attention it deserves.
Thank you again for your honest feedback. We appreciate your support and hope to have the opportunity to provide you with an even better experience in the future.
Warmest regards,
Asif Mohammad
Could not have been more helpful and…
Could not have been more helpful and professional.
25 de junho de 2026
Resposta da Fellows Auctioneers
Dear Louise,
Thank you very much for your wonderful review. We’re delighted to hear that you found our team so helpful and professional throughout your experience with Fellows.
Providing friendly, knowledgeable and attentive service is something we take great pride in, so it’s incredibly rewarding to know that we were able to support you and make the process as smooth as possible. Your kind words are greatly appreciated by the whole team.
We truly appreciate your feedback and look forward to welcoming you back to Fellows again soon.
Warmest regards,
Asif Mohammad
Easy online system and quick smooth…
Easy online system and quick smooth system with receipt of goods purchased within days
25 de junho de 2026
Resposta da Fellows Auctioneers
Dear Stephen,
Thank you very much for your wonderful review. We’re delighted to hear that you found our online system easy to use and that the entire process was quick and straightforward.
It’s also fantastic to know that your purchase arrived within just a few days and that everything ran smoothly from bidding through to delivery. Providing an efficient and seamless experience is always our aim, so your feedback is greatly appreciated.
We truly appreciate your support and look forward to welcoming you back to Fellows again soon.
Warmest regards,
Asif Mohammad
High And Hidden Fees
The auction and the service (delivery) were good. The fees are high and hidden especially the delivery charge which you don't see at all until after the auction.
19 de junho de 2026
Resposta da Fellows Auctioneers
Dear Paul,
Thank you for taking the time to share your feedback. We’re pleased to hear that you were happy with both the auction experience and the delivery service you received.
We’re sorry to learn of your concerns regarding our fees and delivery charges. We understand the importance of having a clear understanding of all costs before placing a bid. Our buyer’s premium and shipping information are available on our website, and postage costs are calculated based on factors such as the size of the parcel and the delivery destination. We appreciate that greater visibility of these costs during the bidding process would be helpful, and we value your comments as we continue to review and improve our services.
If you would like to discuss your experience further or have any questions about our fees or shipping charges, please feel free to contact us at info@fellows.co.uk. Our team will be happy to assist.
Thank you again for your honest feedback. We appreciate your support and hope to have the opportunity to provide you with a five-star experience in the future.
Warmest regards,
Asif Mohammad
Resposta da Fellows Auctioneers
Dear Alexandra,
Thank you very much for your wonderful review. We’re delighted to hear that you were pleased with the range of items available and that you found the auction process easy and straightforward to navigate.
It’s also fantastic to know that our delivery service and payment process contributed to such a positive experience. We always strive to make every stage of the journey—from bidding and payment through to dispatch and delivery—as smooth and efficient as possible, so your feedback is greatly appreciated.
Thank you again for your kind words and support. We look forward to welcoming you back to Fellows again soon.
Warmest regards,
Asif Mohammad
An absolutely excellent company to deal…
An absolutely excellent company to deal with. I had a query, after buying some jewellery for my wife, and a telephone call quickly sorted this out. They were friendly and professional and shipped the said jewellery free. The postage was prompt and arrived two days later.
19 de junho de 2026
Resposta da Fellows Auctioneers
Dear Tim,
Thank you very much for your fantastic review. We’re delighted to hear that you had such a positive experience with Fellows and that our team was able to assist you quickly with your enquiry.
It’s wonderful to know that your query was resolved promptly over the phone and that you found our team friendly, professional and helpful throughout the process. We’re also pleased that your jewellery was dispatched swiftly and arrived safely within just a couple of days.
Providing excellent customer service and a smooth buying experience is always our aim, so your kind words are greatly appreciated by the whole team. We hope your wife enjoys her jewellery, and we look forward to welcoming you back to Fellows again in the future.
Warmest regards,
Asif Mohammad
easy to do quick and easy billing system
18 de junho de 2026
Resposta da Fellows Auctioneers
Dear Jill,
Thank you very much for your kind review. We’re delighted to hear that you found our billing system quick, easy and straightforward to use.
We always aim to make every stage of the auction process as simple and efficient as possible, from bidding through to payment and delivery, so it’s wonderful to know this was reflected in your experience.
We truly appreciate your feedback and look forward to welcoming you back to Fellows again soon.
Warmest regards,
Asif Mohammad
friendly and professionals service…
friendly and professionals service provided before and after the auction
17 de junho de 2026
Resposta da Fellows Auctioneers
Dear Peter,
Thank you very much for your kind review. We’re delighted to hear that you received friendly and professional service both before and after the auction.
Providing excellent support throughout the entire auction process is something we take great pride in, so it’s wonderful to know that our team was able to assist you and make your experience a positive one from start to finish.
We truly appreciate your feedback and look forward to welcoming you back to Fellows again soon.
Warmest regards,
Asif Mohammad
I have always been satisfied with the…
I have always been satisfied with the service
17 de junho de 2026
Resposta da Fellows Auctioneers
Dear Paul,
Thank you very much for your kind review and continued support. We’re delighted to hear that you have always been satisfied with the service you receive from Fellows.
Consistency is incredibly important to us, so it’s wonderful to know that our team has continued to meet your expectations over time. Your confidence in our service means a great deal to us, and we truly appreciate your loyalty.
We look forward to welcoming you back to Fellows again soon and assisting you with many more successful purchases in the future.
Warmest regards,
Asif Mohammad
Honestly
Honestly, if I started explaining everything that went wrong, all the internal agreements that were supposedly made in favor of the customer and then never respected, and how incredibly poor the communication has been, I could easily write more than 500 pages about it. But I’ll leave it at that.
For me personally, this experience has made one thing absolutely clear: I will never buy from your company again. Period.
1 de junho de 2026
Resposta da Fellows Auctioneers
Dear Christian,
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and are disappointed to learn that we have left you feeling this way.
We sincerely apologise that the level of communication and service you received did not meet your expectations. We understand how frustrating it is when commitments appear not to have been followed through, and we appreciate how this has impacted your confidence in our business. This is certainly not the experience we strive to provide our clients. We also advise that you are aware once all bids are placed, they are legally binding, so they cannot be removed.
We would welcome the opportunity to investigate your concerns further and better understand what happened. Please contact us at info@fellows.co.uk with your details, and a member of our team will review your case and do everything we can to address the issues you have raised.
Thank you again for bringing this to our attention. We genuinely value your feedback and hope to have the opportunity to rebuild your trust.
Warmest regards,
Asif Mohammad
good service
2 de junho de 2026
Resposta da Fellows Auctioneers
Dear Patrick,
Thank you very much for your kind review. We’re delighted to hear that you were pleased with the service you received from Fellows.
Providing a professional, efficient and enjoyable experience for our clients is always our aim, so it’s wonderful to know we met your expectations. We truly appreciate your feedback and look forward to welcoming you back to Fellows again soon.
Warmest regards,
Asif Mohammad
auction on the 29th of may.
auction on the 29th of may.. paid invoice... paid postage separately on 2nd june.. still waiting for jewellery on the 12th june... phoned twice.. nobody has a clue until i mention ive already paid the postage charge...still no idea when it is being delivered.they will look in to it is the answer..where is the after sales service it is so poor it doesnt exist.. come on fellows you used to be good it is not complicated
12 de junho de 2026
Avaliação não solicitada
Invoices are short of purhase detail relating to the catalog description
Noticed change of ownership….hope not too many staff changes or seller client users. Fellows efficiency is very good.
Have very contentedly used this room for a considerable number of years.
14 de maio de 2026
Resposta da Fellows Auctioneers
Dear Oliver,
Thank you very much for your review and for your continued support over the years. We’re delighted to hear that you have used Fellows contentedly for such a considerable length of time and that you continue to value the efficiency of our service.
We greatly appreciate the loyalty of our long-standing clients and understand your comments regarding recent changes. Please be assured that we remain committed to providing the high standards of service, expertise and support that our clients have come to expect from Fellows.
Thank you again for your feedback and continued confidence in us. We look forward to assisting you for many more years to come.
Warmest regards,
Asif Mohammad
Great service
Easy and effective bidding, accurate photographs and descriptions, helpful staff, fast and efficient, will use again. :-)
3 de junho de 2026
Resposta da Fellows Auctioneers
Dear Kunde,
Thank you very much for your fantastic review. We’re delighted to hear that you found the bidding process easy and effective, and that the photographs and descriptions provided gave you the confidence to bid.
It’s also wonderful to know that you found our team helpful and that the service you received was both fast and efficient. We always strive to provide a smooth and enjoyable experience from start to finish, so your feedback is greatly appreciated.
We’re so pleased to hear that you would use Fellows again, and we look forward to welcoming you back in the future.
Warmest regards,
Asif Mohammad
Resposta da Fellows Auctioneers
Dear Lionel,
Thank you very much for your review. We’re pleased to hear that you found our service efficient and that your experience with Fellows was a positive one.
Our team works hard to ensure that every stage of the auction process runs as smoothly as possible, from bidding through to payment and delivery, so it’s wonderful to know this was reflected in your experience.
We appreciate your feedback and hope to welcome you back to Fellows again soon. If there is anything we could have done to make your experience a five-star one, we would love to hear from you.
Warmest regards,
Asif Mohammad
An Excellent Experience with Fellows Auction House
I have bought a number of watches through Fellows and have found their auctions very easy to navigate and bid. Their team have been responsive to any questions asked and truthful in their answers. Of all the auctions I have entered online, I know exactly what I’ve bid, which is a great comfort and have recommended them to others.
27 de maio de 2026
Resposta da Fellows Auctioneers
Dear James,
Thank you very much for your wonderful review and for your continued support. We’re delighted to hear that you have enjoyed purchasing watches through Fellows and that you have found our auctions easy to navigate and bid in.
It’s especially rewarding to know that our team has been responsive to your enquiries and that you value the honesty and transparency of the information provided. We strive to ensure our clients can bid with confidence, so it’s fantastic to hear that knowing exactly what you’ve bid has given you peace of mind throughout the process.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Fellows for many more successful purchases in the future.
Warmest regards,
Asif Mohammad
Excellent auction house very good after…
Excellent auction house very good after sale service
29 de maio de 2026
Resposta da Fellows Auctioneers
Dear David,
Thank you very much for your wonderful review. We’re delighted to hear that you had such a positive experience with Fellows and that you were pleased with both our auction service and the support you received after your purchase.
We believe that great service extends beyond the auction itself, so it’s especially rewarding to know that our after-sales care met your expectations. Whether assisting with enquiries, payment, delivery or any post-sale support, our team is always committed to providing a helpful and professional experience for our clients.
Your kind words are greatly appreciated by the whole team, and we look forward to welcoming you back to Fellows again soon.
Warmest regards,
Asif Mohammad
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