Absolutely love receiving my seasonal scent! Always look forward to it, especially as my current bottle runs low. I use it most days. Summer 26 was the first one I wasn’t so keen on, didn’t really sui... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Absolutely love receiving my seasonal scent! Always look forward to it, especially as my current bottle runs low. I use it most days. Summer 26 was the first one I wasn’t so keen on, didn’t really sui... Ver mais
A empresa respondeu
There was an issue with my return on their website. I reached out to the team and they got back to me very quickly, (I sent out my initial email around 6am) and they had my issue completely resolved w... Ver mais
A empresa respondeu
First of all — the vibe. What a perfect vibe. The considered process of cultivating the seasonal one-off fragrances… The presentation; the teabags and scent stone, the sample and the artwork, and the... Ver mais
A empresa respondeu
I was lucky enough to have been selected and included into the exclusivity of purchasing the Ffern fragrances for the last few seasons and they've all been scrumptiously delicious! The unboxing of al... Ver mais
A empresa respondeu
Small batch eau de parfum blended exclusively for the names on our production ledger.
Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
From the moment that I saw your product online, I fell in love with the concept. When I received my first fragrance, my daughter and I were absolutely in love! The attention to detail and the little extras that were included truly took this experience above and beyond!
I’d also like to add that due to unfortunate circumstances in my employment situation, your company treated me with kindness and understanding. This truly tells me that your company is not only in it for profit, but because you truly care about people and ensuring that we are getting the highest quality product, as well as customer service!
I believe you guys will make it far and look forward to seeing more from you. Once I’m able to secure employment again, I will definitely be revisiting Ffern!
All the best to your business!
With much gratitude,
Karina Sanchez
I was lucky enough to have been selected and included into the exclusivity of purchasing the Ffern fragrances for the last few seasons and they've all been scrumptiously delicious! The unboxing of all the detailed and carefully packaged together shipments is like receiving a special gift at a level of quality that no other products have, it's a complete experience for all the senses including the eyes, ears, etc. The Ffern team has been exceptionally wonderful, as they've helped me through every step of the process with "white glove" service. I've now decided to receive the Pocket Edition and excited to receive my upcoming shipments. These products and the team brighten my everyday...I promise you will feel the same way! What are you waiting for? Be sure to sign up as soon as you can...enjoy!

Resposta da Ffern
I have had a Ffern suscription for a number of years. Quality product that makes great presents and the team are always very helpful.

Resposta da Ffern
It is a really nice brand, and I appreciate their help. The quality and customer service is top notch.

Resposta da Ffern
Absolutely love receiving my seasonal scent! Always look forward to it, especially as my current bottle runs low. I use it most days. Summer 26 was the first one I wasn’t so keen on, didn’t really suit me but being able to sample it and then exchange it for a previous one was just perfect and much appreciated. Unboxing each bottle is a multi sensory experience, feels like total luxury and such a gorgeous treat which you then get to indulge in with every spray. I’m so glad to have found Ffern 🌿

Resposta da Ffern
There was an issue with my return on their website. I reached out to the team and they got back to me very quickly, (I sent out my initial email around 6am) and they had my issue completely resolved within a couple hours. The perfume I selected wasn't really my style but I am hoping the next one I try is because I like supporting businesses who care about their customers

Resposta da Ffern
In addition to offering a product I look forward to every season, the Ffern team proves over and over to be a collective of hardworking, helpful professionals who understand exactly what it is their customers are after. The Ffern team has an uncommon sense of beauty and artistry that other perfumers can hardly even dream of.

Resposta da Ffern
I like belong to a group. It feels special

Resposta da Ffern
The entire experience of unboxing is an event. The scent is truly natural, no synthetics! The scent is complex and well thought out. The first one isn't to MY specific taste, although I wore it for a few weeks to try it out. My daughter loves it, and I love it on her. Will continue to purchase.

Resposta da Ffern
The Customer Service was exceptional as is their product.

Resposta da Ffern
Even though i didn't keep the perfume, the process of ordering, communicating and returning was very fast and friendly. I consider ordering another time.

Resposta da Ffern
The perfume is unlike any I’ve purchased before. The smell is so lovely and captivating. I now look forward to every new scent and only wish I discovered this wonderful company sooner. I am definitely a lifelong customer.

Resposta da Ffern
What a thrill it has been to be selected as a Ffern '26 recipient. I cannot say enough about the care and intention that goes into this product. The packaging is some of the most beautiful I have ever received. The fragrance, INCREDIBLE. The scent reminds me of an old Lancome perfume I wore years ago that was discontinued. I have always missed it and have been on the lookout for something similar. Imagine my surprise when my first spray of summer '26 took me there!
My only complaint is that the scent doesn't last long enough on my body. I am reapplying frequently.
Keep up the good work Ffern.

Resposta da Ffern
I thought I was buying a new perfume. What I received was an experience for all the senses. Opening the package was a tactile adventure. The packaging was delightful! The vellum envelopes were beautiful and contained little surprises. There was a ticket with QR code to a visual and auditory experience along with a paper puppet of sorts of the main characters. There was a terra cotta token with imprint upon which I immediately sprayed the sample scent and felt like I was falling into a flowered meadow in the midst of a forest in the early morning. Sprayed on skin, the scent lasts a very long time. There was also something to taste in the package with a lovely sachet of tea. I was so impressed with the theme that was followed throughout. I want all the seasons now!

Resposta da Ffern
First of all — the vibe. What a perfect vibe. The considered process of cultivating the seasonal one-off fragrances… The presentation; the teabags and scent stone, the sample and the artwork, and the story about the artist beautifully presented. It was a magical journey and the fragrance was spectacular. It was layered it was deep. It was thoughtful. My experience on the website with my account was transparent. I was easily able to find the option to cancel or adjust my membership in the community and skip shipments. I’m thrilled! I appreciate being a part of this community. I’m glad I found Ffern,

Resposta da Ffern
Always kind and helpful. Quickly responds to any questions I have. Love their fragrances and their service.

Resposta da Ffern
Ffern scents are magical. I loved receiving this perfume. Beautiful packaged. I felt the perfume was curated just for me. The scent was incredible. Really enjoyed wearing it over the summer. This company develops perfumes in small batches and each delivery is a story. Looking forward to my next seasonal scent!

Resposta da Ffern
My parcel never arrived. I got in touch with the “customer service” multiple times with no response or explanation to the situation. No apologies for delay, no explanation about what is going on. All I got was a bot automated response asking for a rating for “help received” (none). And trust me, I have checked my junk mail. I do not know if I will ever receive the product I paid for or even a refund for this mess. This was supposed to be a birthday present for my significant other that I ordered 2 MONTHS IN ADVANCE.

Resposta da Ffern
I have been searching over a year for a perfume that isn't toxic and when I found Ffern I was a little hesitant to purchase a perfume without smelling it first. After doing some research in the information they provided and transparency on ingredients, I decided to give it a chance... IT WAS THE BEST DECISION I'VE EVER MADE! This is not just another commercial fragrance with terrible chemicals, this is where you find your forever perfume; your signature scent! Phenomenal packaging and creativity, 12/10.

Resposta da Ffern
I didn’t know what I was buying. The surprise was worth it! Love summer 26. It has so many layers.

Resposta da Ffern
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