Needed an odd thermostat for an older model gas fireplace last year. They had it for a good price and shipped it quickly! It's still working well. Would buy from here again!
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Veja o que dizem as avaliações
Correct remote/receiver. Wish wouldn’t have had to purchase solenoid too. Local dealers couldn’t recommend proper model after told them 6 VDC output needed and latching relay. Bought wrong unit twice.... Ver mais
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The picture of the remote control showed the unit and the basic hand held transmitter. It didn't come with the unit. I've spent countless hours trying to get the unit to sound regarding the codes with... Ver mais
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The customer service was wonderful. She was able to help me determine why the remote I had would not work with my fireplace and helped me determine exactly the one I would need. My replacement arr... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to FireplaceRemoteControls.com! We're glad to see you visiting our web site and that you're taking the time to see who we are and what we're all about. We're proud to be able to offer you the best overall values to be found on the internet today. Our commitment to customer service and product knowledge ensures that we'll be here before, during, and after your purchase from us. The owners and managers of FireplaceRemoteControls.com have over 20 years of combined hearth, patio, and barbecue industry experience. This long history means you can be confident that we know our business and our products, as well as how to best serve our customers' needs. Spotix Inc. is the parent company that owns and operates several online stores (www.firepitsdirect.com, www.spotix.com, www.kickassgrills.com) along with a local showroom at 2810 Stoner Court #1, North Liberty, IA in the Iowa City area. By being experts in the products that we sell we can offer you the best customer service and support that you deserve. Thank you for browsing our stores and we look forward to serving you in the near future!
Informações de contato
2810 Stoner CT, Suite #1, 52317, North Liberty, IA, Estados Unidos
- 877.374.4404
- sales@spotix.com
- www.fireplaceremotecontrols.com
4,6
Excelente
3 mil avaliações
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Great Service
Great Service. Skytech product was shipped same day and received in 3-days from Cedra Rapids, IA. Repalcement parts and instruction all included.
25 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Jerry,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
I loved doing the videos.
31 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Mary,
Thank you for your review. We're so happy to hear that you're pleased with our videos and service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
The company was very pleasant to work…
The company was very pleasant to work with. I purchased the remote to replace ours. But I later found out that it was just a matter of replacing the batteries in the receiver. So I asked how to return the new one. They responded quickly and sent me all the info I needed for a smooth return. Thank you so much!
17 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hi Nancy,
Thank you for your review. We're glad that you're pleased with our service service, and we thank you for being our customer.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Correct Part, better price, quick delivery
The remote sensor was the correct fit for our system. It was $100 cheaper than our local fireplace store was asking. It arrived on time. No complaints.
23 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Megan,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Top notch warranty handling
I had a problem with a Fireplace remote, and it was handled swiftly and simply by the rep I talked to over the phone - and got a replacement. They automatically pulled up my original purchase by auto recognizing my phone number.
8 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Robert,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Having Q & A section was helpful.
29 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Ann,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Quality Product
Product arrived sooner than expected quality was very good Easy ordering process and instructions for installation were very clear
21 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Connie,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Resposta da Fireplace Remote Controls
Hello Beverly,
Thank you for your feedback. You placed your order on 1/21, and we sent you an email with tracking information on your shipment on 1/22. It shows it is delivering to you today.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Arrived really fast.
26 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Cynthia,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Fast response to inquiries and solution…
Fast response to inquiries and solution offered in timely fashion
26 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Mary,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Fireplace - Remote controll
It has solved my problem with a natural gas fireplace,
saved me from complications and headaches.
Regards, Victor Handlir
22 de janeiro de 2024
Avaliação não solicitada
Resposta da Fireplace Remote Controls
Hello Victor,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplaces Direct/Spotix Customer Solutions
Great customer service!
11 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Gregory,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Monessen GFK-160 Fan Kit
Item was as described and packaged well. Shipping was fast
17 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello JN,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Helpful, quick and easy
I was having issues with a 20-year-old gas fireplace remote and log set. An advisor directed me to exactly the remote I needed. It came in a timely manner and in five minutes, I was up and running.
12 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello,
Thank you for your review. We're so happy to hear that you're pleased with our service, and that everything is working well for you now. We thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Watch the iTunes video. Takes 5 min. To install.
Video !!!!!!!!!!!!!!!!!!!!!!!!!
14 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello James,
Thank you for your review. We're so happy to hear that you're pleased with our service (and video!), and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
I received the part in 2 days.
18 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Jeffrey,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Resposta da Fireplace Remote Controls
Hi Karen,
Thanks for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
I have not received this order.
11 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hey John,
Thank you for the feedback, we spoke on the phone this morning. Your order is currently in transit to you. Please let us know if there is anything more we can assist you with.
Best,
Vince
FireplaceRemoteControls
Resposta da Fireplace Remote Controls
Hello,
Thank you for your review of our service, and we thank you for being our customer. You'll have an opportunity to review the product(s) you ordered after you receive them.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Great Job!!
Product received in excellent condition. Instructions were easy
Thanks!!
3 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hi Michael,
Thanks for your review. We're glad that you're happy with your purchase, and we hope you’ll enjoy your remote and fireplace for many years to come!!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
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