Needed an odd thermostat for an older model gas fireplace last year. They had it for a good price and shipped it quickly! It's still working well. Would buy from here again!
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Veja o que dizem as avaliações
Correct remote/receiver. Wish wouldn’t have had to purchase solenoid too. Local dealers couldn’t recommend proper model after told them 6 VDC output needed and latching relay. Bought wrong unit twice.... Ver mais
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The picture of the remote control showed the unit and the basic hand held transmitter. It didn't come with the unit. I've spent countless hours trying to get the unit to sound regarding the codes with... Ver mais
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The customer service was wonderful. She was able to help me determine why the remote I had would not work with my fireplace and helped me determine exactly the one I would need. My replacement arr... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to FireplaceRemoteControls.com! We're glad to see you visiting our web site and that you're taking the time to see who we are and what we're all about. We're proud to be able to offer you the best overall values to be found on the internet today. Our commitment to customer service and product knowledge ensures that we'll be here before, during, and after your purchase from us. The owners and managers of FireplaceRemoteControls.com have over 20 years of combined hearth, patio, and barbecue industry experience. This long history means you can be confident that we know our business and our products, as well as how to best serve our customers' needs. Spotix Inc. is the parent company that owns and operates several online stores (www.firepitsdirect.com, www.spotix.com, www.kickassgrills.com) along with a local showroom at 2810 Stoner Court #1, North Liberty, IA in the Iowa City area. By being experts in the products that we sell we can offer you the best customer service and support that you deserve. Thank you for browsing our stores and we look forward to serving you in the near future!
Informações de contato
2810 Stoner CT, Suite #1, 52317, North Liberty, IA, Estados Unidos
- 877.374.4404
- sales@spotix.com
- www.fireplaceremotecontrols.com
4,6
Excelente
3 mil avaliações
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Straightforward and brief
17 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Barry,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
I was trying to replace my remote…
I was trying to replace my remote control on my gas fireplace, and I know nothing about any of this. Thanks to Justin, he directed me to what I need and how to make it work. Thank you all!
16 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Pat,
Thank you for your review. We're so happy to hear that you're pleased with our service (especially Justin!), and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
The right part at a good price
The right part at a good price. Fast,free shipping too.
9 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Glenn,
Thank you for your review. We're so happy to hear that you're pleased with our service and pricing, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Great company!
Great company. They had a kit to repair my fireplace with all of the necessary parts. Shipped quickly in nice packaging with tracking info.
8 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Kelly,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Ordered 1 month ago and have not…
Ordered 1 month ago and have not received it yet.
9 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hey Andy,
Thank you for the feedback. We just replied to your email regarding this order and the error that occurred from the manufacturer. We apologize for the inconvenience.
Best,
Vince
FireplaceRemoteControls
The customer service was above…
The customer service was above expectations,
I had several installer induced issues (mine) that were readily fixed with ease, The availability of replacement parts and fast shipping got my project completed is a timely fashion.
It was a pleasure doing business with these people.
29 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello Craig,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! We'd love to do business with you again in the future.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Description of product was good.
13 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Jane,
Thank you for your review. We're so happy to hear that you're pleased with our product descriptions, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Works great.
3 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Andrew,
Thank you for your review. We're so happy to hear that you're pleased with our service and that everything is working well, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Was easy to order the switch
Was easy to order the switch, received it pretty quickly and it worked! So glad to be able to use the fireplace during this blizzard!
5 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Julia,
Thank you for your review. We're so happy to hear that you're pleased with our service and everything is working well, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Resposta da Fireplace Remote Controls
Hello David,
Thank you for your review. We're so happy to hear that you're pleased with our service and website, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Resposta da Fireplace Remote Controls
Hello Jim,
Thank you for your review. We're so happy to hear that you're pleased with our service and your purchase, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Ignorance can be handled!
They put up with my ignorance of the equipment function and helped me understand my problem.
8 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Marilyn,
Thank you for your review. We're so happy to hear that you're pleased with our service, and that we could get you what you needed. We thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Gas fireplace remote
Gas fireplace remote. Telephone contact with representative was very helpful. Confirmed what product I needed to order. Remote arrived quickly, was easily installed and is working as expected.
5 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Lewis,
Thank you for your review. We're so happy to hear that you're pleased with our service, and that everything is working well for you. We thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Google listed you as the first (left…
Google listed you as the first (left hand side) shopping ICON, so... that must be good. Good photos for your Skytech product, I just hope it works with the sync procedure. My old one just stopped working this year.
8 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Steven,
Thank you for your review. We're so happy to hear that you're pleased with our website/service, and we hope everything works great for you. Thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Easy to search for the part that I…
Easy to search for the part that I needed and a very easy and convenient way to purchase the part.
7 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Al,
Thank you for your review. We're so happy to hear that you easily found what you needed, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Remote replacement
Great advice on the product to buy after my 20 yr old remote stopped working.
Thanks!
29 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello David,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Fireplace Remote
Found the fireplace remote to replace one from 2006 that’s not working correctly. Almost ordered the wrong one but the information on the online site steered me to the correct remote.
2 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Betsy,
Thank you for your review. We're so happy to hear that you're pleased with our service and website, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Great customer service all was good…
Great customer service all was good thank you
2 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Patricia,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
My employee attempted to ordered a…
My employee attempted to ordered a repair part. It shipped & we received it in good condition. It will be installed soon.
28 de dezembro de 2023
Still haven’t received my order or had…
Still haven’t received my order or had any shipment status.
3 de janeiro de 2024
Resposta da Fireplace Remote Controls
Good morning William,
Thank you for the feedback. Your order was placed on 1/1/24 and we emailed you on 1/2/24 letting you know the order had shipped and we provided you with tracking information. Please let us know if there is anything more that we can assist you with.
Best,
Vince
FireplaceRemoteControls
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