Needed an odd thermostat for an older model gas fireplace last year. They had it for a good price and shipped it quickly! It's still working well. Would buy from here again!
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Veja o que dizem as avaliações
Correct remote/receiver. Wish wouldn’t have had to purchase solenoid too. Local dealers couldn’t recommend proper model after told them 6 VDC output needed and latching relay. Bought wrong unit twice.... Ver mais
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The picture of the remote control showed the unit and the basic hand held transmitter. It didn't come with the unit. I've spent countless hours trying to get the unit to sound regarding the codes with... Ver mais
A empresa respondeu
The customer service was wonderful. She was able to help me determine why the remote I had would not work with my fireplace and helped me determine exactly the one I would need. My replacement arr... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to FireplaceRemoteControls.com! We're glad to see you visiting our web site and that you're taking the time to see who we are and what we're all about. We're proud to be able to offer you the best overall values to be found on the internet today. Our commitment to customer service and product knowledge ensures that we'll be here before, during, and after your purchase from us. The owners and managers of FireplaceRemoteControls.com have over 20 years of combined hearth, patio, and barbecue industry experience. This long history means you can be confident that we know our business and our products, as well as how to best serve our customers' needs. Spotix Inc. is the parent company that owns and operates several online stores (www.firepitsdirect.com, www.spotix.com, www.kickassgrills.com) along with a local showroom at 2810 Stoner Court #1, North Liberty, IA in the Iowa City area. By being experts in the products that we sell we can offer you the best customer service and support that you deserve. Thank you for browsing our stores and we look forward to serving you in the near future!
Informações de contato
2810 Stoner CT, Suite #1, 52317, North Liberty, IA, Estados Unidos
- 877.374.4404
- sales@spotix.com
- www.fireplaceremotecontrols.com
4,6
Excelente
3 mil avaliações
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Easy to find replacement remote on the…
Easy to find replacement remote on the site. Ordering process was straightforward. Received remote in just a few days.
30 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello Thomas,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Ordered fireplace remote to replace old…
Ordered fireplace remote to replace old remote that quit working. New one was perfect match and works great.
27 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello McKinney,
Thank you for your review. We're so happy to hear that you're pleased with our service and your new remote, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
I ordered the wrong transmitter
I ordered the wrong transmitter. Customer service helped me order the correct one.
27 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello Dennis,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
My fireplace seems to be the problem…
My fireplace seems to be the problem I'm having a problem trying to get the fireplace going. Have placed a call to have an electrician check it out.
19 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello PJ,
Thanks for the review. We hope your fireplace gets working again, and that you can enjoy the remote with it.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Ease of a website.
3 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Billy,
Thank you for your review. We're so happy to hear that you're pleased with our service and website, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Resposta da Fireplace Remote Controls
Hello,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Matt was great
Matt was great. Courteous, knowledgeable, professional. I think he solved my problem
2 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Peter,
Thank you for your review. We're so happy to hear that you're pleased with our service (especially Matt!), and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Great Customer Service
Great Customer Service. Recommended the exact/correct part.
18 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello Cliff,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Very easy to find and order
1 de janeiro de 2024
Resposta da Fireplace Remote Controls
Hello Gary,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
good product selection
good product availability and selection….logs working fine now….using lithium AA batteries from now on
23 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hi Charles,
Thanks for the review and for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Right product at great price
They had exactly what I needed at the best price available.
31 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello Jessica,
Thank you for your review. We're glad that you're happy with your purchase, and we hope you’ll enjoy your fireplace for many years to come!!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Resposta da Fireplace Remote Controls
Hello Larry,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Very fast delivery and worked fine
The remote came within a couple of days and worked fine. Solved my problem!
27 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello Robin,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Resposta da Fireplace Remote Controls
Hello Christopher,
Thank you for your review. We're happy to hear that you're pleased with our prices and service, and we thank you for being our customer.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Correct remote/receiver
Correct remote/receiver. Wish wouldn’t have had to purchase solenoid too. Local dealers couldn’t recommend proper model after told them 6 VDC output needed and latching relay. Bought wrong unit twice. Expensive.
20 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello Albert,
Thank you for your review. We thank you for being our customer.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
I ordered the wrong part
I ordered the wrong part. Easy return and shipped correct part immediately. No hassles or arguments
27 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello Joe,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Resposta da Fireplace Remote Controls
Hi Pam,
Thanks for your review. We're happy to hear that you're enjoying with your purchase, and we hope you’ll enjoy your remote and fireplace for many years to come!!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Remote control kit
It was very easy to find the unit I was looking for and easy to order.
26 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hi Jay,
Thanks for your review. We're glad that you're happy with your purchase, and we hope you’ll enjoy your remote and fireplace for many years to come.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
This was a great experience because I…
This was a great experience because I found all of my information quickly, at a low price and fast shipping. Even though this item isn't life or death. It's nice to have your item in a timely manner.
22 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello Wes,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Fast turnaround
Fast turnaround.
Wished you could have added the setup for the new remote. I had my first one for 15+ years and had to try several times to get it to “learn” the new remote.
13 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello Randy,
Thank you for your feedback. We do apologize if the manufacturer did not include directions. We hope you'll enjoy this new transmitter/remote for many years to come.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
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