Fires2u Avaliações 

Many thanks to Emma and the team, they have really demonstrated the true meaning of Customer Service. I had questions about 2 specific products, they were answered very quickly and the information provided was very clear. I ordered a gas fire and a fire hearth and surround. The fire was delivered very quickly, as expected. When I placed the order it did sated the fireplace would be dispatched in 4 to 5 weeks. Import of the unit was delayed by Brexit and the additional volume of goods being imported which impacted when the ship with my goods could not get into port. There was a delay of a few weeks, however, I was constantly updated by Fires2u as they heard from the supplier. They did a great job of handling a situation which was totally out of their control. Given their focus on customer satisfaction I would no problems recommending Fires2u, 100%

Ordered a flamerite glacier, it was by far the cheapest I found and I checked every supplier.

The ordering was smooth, and it got delivered by the date promised. Customer service was great, can’t fault it.

Ordered a flamerite austen 54 with Tennyson electric fire frome these guys and everything from start to finish was excellent service!
The price, communication, choice and safe delivery are second to none!
I LOVE LOVE LOVE MY FIRE SUITE!!
THANKS FIRES2U!!! :)

Very pleasant buying experience. Helpful advise and assistance in choosing our fire.

We ordered a Flamerite Glazier 1500 from Fires2u. Good price and great service. Definitely recommend

Excellent service and competitive pricing. Delivery was as promised. The fire looks great, would have been 5 stars but a small number of screws were missing. Didn’t stop the fitting fortunately but will need to complete once screws arrive.
Highly recommend.

Absolutely super firm to deal with (Chris and Emma). The fire arrived on time and is now fitted and is magnificent.

Many thanks

Chris and Bee Inch

Great service and lots of helpful info from Emma at fires2u. Lots of manufacturers are short on stock at the moment and Emma had it all at her fingertips. She was able to suggest which manufacturers fires to look at, then she phoned through and found the one that had a fire actually in stock. Expecting delivery to me in less than a week, so very pleased.

Emma at Fires2u was brilliant. She answered all my questions, and yes I had a few. If the information was not to hand, she called me back straight away as stated. This is how customer service should be

My old electric fire decided not to work, and as we have to have a particular size of fire and fed up & confused with the range of fires on-line I contacted Fires2U with my measurements & they came up with various suggestions for a new fire. I went off on a tangent & asked if a particular fire was suitable, & their advice was that they didn't think it was but contacted the manufacturer for me & confirmed it wasn't. Chose one of their suggestions, & after a 3 week delay due to it being manufactured it was delivered last week. I have been delighted with my dealings with Emma at Fires2U,& it proves that customer service is still alive & well. Would recommend this supplier highly.

We selected & purchased two fires from Fires2U. Even though we dealt with a number of different people, they were spot on from start to finish. We wouldn't hesitate to purchase again from them or to recommend to a friend. Thank you folks.

Excellent service and the best price I could find for the flamerite gotham fire.Would highly recommend

Chris at fires2u was extremely helpful, fire mum wanted wasn’t available and he talked me through similar options (cheaper than the original) fire arrived earlier than promised, my mum is really pleased with it. Price, information and delivery exceeded expectations would recommend this company.

Prompt service from fies2u and also a great help sorting out a small problem with a damaged fascia thanks for your services would recommend you to anyone
Thanks David Johnson.

Ordered over the phone Chris was very helpful. Very pleased with our purchase also great on price would highly recommend.
Mr and Mrs Aldridge

Ordered my new fire over the phone, very helpful, efficient and informative. The fire was delivered to the exact timescales given. Wouldn’t hesitate in recommending or using again.

From first contact when I asked for availability to delivery 6 days later ( inc weekend ), the service and communication was faultless. Thank you so much. One very happy customer and I would not hesitate to recommend this family run business to friends and family

Outstanding. From the initial enquiry to delivery and guidance on the correct structure for a DRU corner fire Chris was brilliant. Nothing was too much trouble.

I ordered a Flamerite Mercia suite on behalf of my mum. Chris in sales was so helpful and patient with my numerous emails back and forth asking for prices for different models and also arranged a courier so that the fireplace could be delivered to Aberdeenshire. Nothing was too much trouble and he even kept the fireplace until my mum was ready to take delivery of it. The fireplace itself came very well packaged and is absolutely beautiful in my mums living room. Would highly recommend Fires2U!