Flagship Group Avaliações 

612
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

James W, fitted out our bathroom in record time, 2 days working non stop to get it done for us. And what a lovely guy, polite, clean and tidy, happy, and appreciates the local visiting cat ( always a... Ver mais

Avaliado com 5 de um total de 5 estrelas

The tree team were very kind and easy to chat to if questions needed asking, their work was quick and precise regardless of the freezing weather and rainy skys. They worked efficiently as a team and w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This review is for Stuart who fitted the kitchen and Tim and Jamie the electricians. Stuart was brilliant ! Very professional, Did a great job with good communication at all times. Tim and Jamie... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hedge removal and cutting at no 20 we are no 21 private house paul shay stef and glyn arb team were very professional and made sure nothing came onto our carport or sheds nor any damage to our fence c... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Associação Habitacional

Escrito pela empresa

We provide homes and create sustainable communities. The work we do matters because the lives we help matter. Our customers are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live. And as a subsidiary of Bromford Flagship LiveWest, we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

612 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 86% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(612)

160 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

James W

James W, fitted out our bathroom in record time, 2 days working non stop to get it done for us. And what a lovely guy, polite, clean and tidy, happy, and appreciates the local visiting cat ( always a good sign) . Can't fault his work, looks amazing.

22 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tree team excellence

The tree team were very kind and easy to chat to if questions needed asking, their work was quick and precise regardless of the freezing weather and rainy skys. They worked efficiently as a team and would reccommend them to anyone. 10/10 would happily see them again.

22 de outubro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Danielle,
Thank you for taking the time to leave a 5* review.
We are pleased to hear how the tree team worked quickly and were approachable whilst at your home.
We will pass on your kind words to the team who attended.
Kind regards,
Sophie

Avaliado com 5 de um total de 5 estrelas

Hedge removal and cutting at no 20 we…

Hedge removal and cutting at no 20 we are no 21 private house paul shay stef and glyn arb team were very professional and made sure nothing came onto our carport or sheds nor any damage to our fence cleared up when finished very friendly work team

19 de outubro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Josephine,
Thank you for taking the time to leave such a positive review.
It's great to hear how our operatives did a great job and left you happy with the experience.
We will be sure to pass on your kind words.
Kind regards,
Sophie

Avaliado com 4 de um total de 5 estrelas

Fittingof kitchen .Although it seemed a long process the…

Although it seemed a long process the finished kitchen is good and thankyou to all the workmen involved especially a man called Ian who went over and above to ensure I was happy with the end result thankyou

14 de agosto de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Loretta,
Thank you for your positive review.
We appreciate your feedback and are pleased to hear that the workmen who attended completed the work to a satisfactory standard.
Kind regards,
Sophie

Avaliado com 5 de um total de 5 estrelas

Had a new kitchen fitted and Jason the…

Had a new kitchen fitted and Jason the plasterer and Pete the kitchen fitter and Jamie and Tim the Electrician were great and done an excellent job well done Lads and thank you.

15 de outubro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Mel,
Thank you for taking the time to leave such a positive review.
We are pleased to hear how each operative that attended your home worked cohesively to do an excellent job for you.
Kind regards,
Sophie

Avaliado com 5 de um total de 5 estrelas

My facias had 2 holes in and the wood…

My facias had 2 holes in and the wood was rotting , connor the carpenter came and made good repair replacing the wood on both areas he also painted the repairs and left the areas tidy , he was friendly and polite , i was really happy with the end result

16 de outubro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Wendy,
Thank you for the 5* review.
We are pleased to hear that Connor completed your repair to a satisfactory standard and that you were left happy with the end result.
We will pass on your kind words.
Kind regards,
Sophie

Avaliado com 1 de um total de 5 estrelas

Why is it on here they never put the…

Why is it on here they never put the bad reviews .only the good ones. I will never give I will never forgive flags a person whether treated me and he suffer county council which I've been here eight months in this horrible flat my bullet my mobility very good because my heart condition I've only been there about five times and eight months. Moving hair was supposed to be a new start for me after my heart sack that's been a nightmare and thanks to flagship house and and the managers. I wouldn't help me move to a downstairs place because my heart condition I've had to put up living here not going out I got wait till march for a bit to move again I'm going to move back to mid Suffolk so I'd never had all this trouble when I lived in mid Suffolk council out so much better I've been an eight months or the trouble I have to go online and go do all my house and benefit. East Suffolk council. Now I got to do it all again. how they can get away with treating a person like they have me. its a wast of time been trying to get help from you for 8 months you did not help me then when you come to mine so no pint

16 de outubro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Tony,
Thank you for your further feedback, we really sorry to hear that this was your experience.
We understand your frustration, we do genuinely want to support you, and it’s important to us that we get this right.
Please respond to our direct message to allow us to locate your account and help with your concerns.
Kind regards,
Sophie

Avaliado com 5 de um total de 5 estrelas

Garry, painter

Garry has been here to paint our kitchen walls and ceiling today.

Friendly, professional & conscientious / respectful of our home.

Highly recommend Garry as a painter for Flagship.

15 de outubro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Rachel,
Thank you for taking the time to leave a review.
It's great to hear how Garry was friendly, professional and respectful in your home.
We will pass on your kind feedback.
Kind regards,
Sophie

Avaliado com 5 de um total de 5 estrelas

Kitchen refit.

This review is for Stuart who fitted the kitchen and Tim and Jamie the electricians.
Stuart was brilliant ! Very professional,
Did a great job with good communication at all times.
Tim and Jamie were only here for a short time but again very professional.
Thank you
Sue and Michael

7 de outubro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Susan,
Thank you for taking the time to leave such positive feedback.
It is important to us that all customers receive '5 star' service and we are pleased to hear how all our different teams managed to achieve this.
We will pass on your kind words to the teams that attended.
Kind regards,
Sophie

Avaliado com 5 de um total de 5 estrelas

Darren came to my home in Lowestoft to…

Darren came to my home in Lowestoft to carry out a repair. He is a great asset to flagship. Very kind,caring and friendly. 5 star service

14 de outubro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Charlotte,
Thank you for taking the time to leave a 5* review.
It's great to hear that Darren was kind, caring and friendly.
We aim to deliver this positive service to all of our customers, and will pass on your kind words to the operative.
Kind regards,
Sophie

Avaliado com 5 de um total de 5 estrelas

Dan did a brilliant job with our…

Dan did a brilliant job with our bathroom. He was very tidy and quick with the work and also the rubbish. Very happy

13 de outubro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Julieann,
Thank you for the 5* review.
We are pleased to hear how Dan worked quickly and in a tidy manner, ensuring there was no rubbish left for you to remove.
Kind regards,
Sophie

Avaliado com 5 de um total de 5 estrelas

Have just had a kitchen replacement…

Have just had a kitchen replacement done by Piotr and Troy have done an amazing job super tradesmen super work very tidy even in a mess lol and very friendly and helpfull

28 de setembro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Julie,
Thank you for taking the time to leave such a positive review.
It's great to hear how Piotr and Troy worked in a tidy and helpful way, and, that you are happy with your new kitchen!
Kind regards,
Sophie

Avaliado com 5 de um total de 5 estrelas

Had a gentleman called Wayne came to…

Had a gentleman called Wayne came to give me a new kitchen he was absolutely fantastic kept me informed what would be happening through all stages of the work he was very conscientious with his work and his attention to detail was unbelievable also cleaned up so well i didn't have to do anything to start using my new kitchen 100% happy thanks Wayne

10 de setembro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Brian,
Thank you for taking the time to leave a review.
It's great to hear how Wayne kept you updated on the progress of your new kitchen and left you ready to enjoy the new space.
We will pass on your kind feedback.
Kind regards,
Sophie

Avaliado com 5 de um total de 5 estrelas

Treemendous job.

A tree on the fence line needed to be removed before a new fence could be put in place. Flagship assessed the situation then had Stef and Pete come and take down the tree. They were friendly, very tidy, and professional at their work. The tall tree was cut down to ground level, all branches and trunk taken away, ant the garden left so tidy you wouln't know it had happened. Thank you chaps and thank you Flagship...most impressive.

21 de setembro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Harold,
Thank you for this positive review.
We're delighted to hear that the team were tidy, friendly, and professional throughout their 'treemendous' work!
Kind regards,
Sophie

Avaliado com 5 de um total de 5 estrelas

Àŕroñ I am very pleased with all the…

Àŕroñ I am very pleased with all the work that has been done, he was a very polite young man and I'd be very pleased to have him back.

7 de outubro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Martin,
Thank you for taking the time to leave a 5* review.
It's great to hear that our operative who attended your home was polite and left you happy with the service received.
Kind regards,
Sophie

Avaliado com 5 de um total de 5 estrelas

Bill and Stef came to remove some tree…

Bill and Stef came to remove some tree stumps and did an amazing job, nice chaps too!! Happy Customer

Denise Bulloch

6 de outubro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Denise,
Thank you for taking the time to leave such a positive review.
It's great to hear how our operatives did an amazing job and left you happy with the experience.
We will be sure to pass on your kind words.
Kind regards,
Sophie

Avaliado com 5 de um total de 5 estrelas

New kitchen

We had a new kitchen fitted by Luke and i honestly couldnt fault anything at all. He got the whole kitchen ripped and out fully fitted in 4 1/2 days, including having to rip up and relay the under flooring as it was unexpectedly water damaged! Was a lovely guy and it was a pleasure to have him fit the kitchen. On top of all of that he done an amazing job to! Very happy family :) thanks luke!

28 de setembro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Matilda,
Thank you for your 5* review.
It's great to hear how Luke worked in such a efficient manner and ensured that every aspect of your upgrade was to a high standard.
We hope you enjoy the new kitchen and will pass on your kind feedback.
Kind regards,
Sophie

Avaliado com 5 de um total de 5 estrelas

We are so pleased with our kitchen we…

We are so pleased with our kitchen we cannot fault it ! From start to finish the work of the team was impeccable . Polite friendly and respectful so thankyou to john, matthew, dominic, isobel, mahfug, matthew Rowe and finally Dennis you were all great !!!

2 de outubro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Jeana,
Thank you for this positive review.
We're delighted to hear that the team was polite, friendly, and respectful throughout the work.
It's great to know they completed the job to a high quality and that you are pleased with your new kitchen.
Thank you for taking the time to share your experience.
Kind regards,
Sophie

Avaliado com 4 de um total de 5 estrelas

Polite and explained what the problem…

Polite and explained what the problem was

2 de outubro de 2026
Avaliação não solicitada
logotipo da Flagship Group

Resposta da Flagship Group

Hi Bev,
Thankyou for taking the time to leave a positive review.
It's great to hear how our colleagues were polite and took the time to ensure that the matter was clearly explained.
Kind regards,
Sophie

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