James W, fitted out our bathroom in record time, 2 days working non stop to get it done for us. And what a lovely guy, polite, clean and tidy, happy, and appreciates the local visiting cat ( always a... Ver mais
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The tree team were very kind and easy to chat to if questions needed asking, their work was quick and precise regardless of the freezing weather and rainy skys. They worked efficiently as a team and w... Ver mais
A empresa respondeu
This review is for Stuart who fitted the kitchen and Tim and Jamie the electricians. Stuart was brilliant ! Very professional, Did a great job with good communication at all times. Tim and Jamie... Ver mais
A empresa respondeu
Hedge removal and cutting at no 20 we are no 21 private house paul shay stef and glyn arb team were very professional and made sure nothing came onto our carport or sheds nor any damage to our fence c... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We provide homes and create sustainable communities. The work we do matters because the lives we help matter. Our customers are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live. And as a subsidiary of Bromford Flagship LiveWest, we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.
Informações de contato
31 King Street, NR1 1PD, Norwich, Reino Unido
- 0808 168 4555
- hello@flagship-housing.co.uk
- www.flagship-homes.co.uk
4,6
Excelente
612 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 86% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Had a kitchen refit
Had a kitchen refit. It was coming up to 30yrs old. Great bunch of guys did the refit, Danny the kitchen fitter did a great gob, excellent workmanship, also the electrician and the plasterer did an really good job, everything was kept clean and tidy...thankyou Teresa
16 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Teresa,
Thank you for the kind review.
We are pleased to hear how our operatives took pride in their work and did a really good job for you.
We will be sure to pass on your positive feedback to the team.
Kind regards,
Sophie
New kitchen fitted and painted very…
New kitchen fitted and painted very nice .the workmen very polite and clean up after themselfs thank you.
28 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Paul,
Thank you for taking the time to leave a 5* review.
It's great to hear that the workmen who attended your home were polite and fitted the kitchen well.
Kind regards,
Sophie
Taylor and mark done my flooring in my…
Taylor and mark done my flooring in my kitchen yesterday in Lowestoft and done an absolutely stunning job love it,they where both professional and friendly and there customer service was above and beyond excellent service
21 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Mandy,
Thank you for the 5* review.
We are pleased to hear that Taylor and Mark did such a professional job and offered such positive customer service.
We hope you love your new flooring.
Kind regards,
Sophie
Just had a kitchen fitted by Gary
Just had a kitchen fitted by Gary . His work is excellent went above and beyond to make sure the kitchen is perfect. The plasterers and electricians were also fantastic. A big thank you to Gary and all the workmen .
18 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Laura,
Thank you for the 5* review.
It's great to hear how Gary and the team provided such good service.
We will be sure to pass on your kind feedback to our operatives.
Kind regards,
Sophie
A good job very well done
Bungalow had extensive tree boughs /branches overhanging it and driveway.Four man team were punctual, polite and very"wilco" They were very efficient and professional in their work and cleared up the work site brilliantly! Agood job very well done and a credit to their company. Thank you.
17 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Peter,
Thank you for taking the time to leave this review.
We're delighted to hear that the team was punctual, polite, and professional throughout the work.
It's great to know they completed the job efficiently and left everything clean and tidy afterwards.
Thank you for taking the time to share your experience.
Kind regards,
Sophie
They were very efficient and done a…
They were very efficient and done a really good job.
17 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Michael,
Thank you for taking the time to leave this 5* review.
Our team prides themselves on the service they provide, and we are glad they have worked efficiently and completed your work to a high standard.
Kind regards,
Sophie
Waiting months for a simple fix
Waiting months for a simple fix . About as useful as passing wind in a hurricane . Been a tenant for 16 years, they will never change . They used to have a Facebook page , that was taken down as flooded with tenants negative remarks
14 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Chris,
Thank you for taking the time to share your feedback.
We're sorry to hear about your experience and understand your frustration regarding the delay in resolving your issue.
We value all customer feedback and are committed to improving our service.
If your repair is still outstanding, please contact us directly with your details so we can investigate and provide an update.
Kind regards,
Sophie
Gary was friendly and amazing
Gary was friend amazing , had amazing jokes while working , it was amazing to have around lovely guy 10/10 on the work he did
14 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi B,
Thank you for your fantastic feedback!
We're delighted to hear that Gary made such a positive impression with his great sense of humour and professional service.
We'll be sure to pass on your kind words and 5/5 rating to him.
Kind regards,
Sophie
Resposta da Flagship Group
Hi Anna,
Thank you for the above review.
Its great to hear how our operative was able to complete the work required and did so in a kind way.
We will be sure to pass your feedback on.
Kind regards,
Sophie
Great job from start to finish
Great job from start to finish - thanks so much to Paul Sam Jim and Abby
7 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Consumer,
Thank you for the 5* review.
We are pleased to hear that Paul, Sam, Jim and Abby did such a great job.
We aim to provide this level of service to all of our customers and your review supports this journey.
Kind regards,
Sophie
Luke Jamie was very polite and…
Luke Jamie was very polite and professional. My kitchen was done within 3 days and looks amazing!
8 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Fallon,
Thank you for taking the time to leave such a positive review.
It's great to hear how Luke and Jamie worked in a polite and professional way, and, that you are happy with your new kitchen!
Kind regards,
Sophie
Just had a new kitchen fitted
Just had a new kitchen fitted, Louis the fitter was excellent, polite, tidy and very professional, no mess and finished within three day!!!. Nic the electrician was the same very professional.
7 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Gill,
Thank you for the above review.
It's great to hear that Louis and Nic worked in polite and professional manners whilst at your home.
We will pass on your kind feedback to the operatives.
Kind regards,
Sophie
Very friendly got job done that was…
Very friendly got job done that was needed helpful lady
9 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Mary,
Thank you for taking the time to leave a review.
We are pleased to hear that the work you required was carried out well and that our colleague was friendly and helpful.
Kind regards,
Sophie
New kitchen fitted.
We have just had a new kitchen fitted. New and additional sockets / lighting installed. The whole kitchen re-plastered, both the tradesmen did an excellent job. Efficient & tidy and really nice people to have in your home. Finally a few words about Wayne the kitchen fitter. Perfectly finished kitchen fitted, by a tradesman that knows his stuff. Attention to detail spot on. Thanks again to one and all, a great job done 👍
8 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Gary,
Thank you for your 5* review.
We are pleased to hear how the operatives who worked on your new kitchen worked in an efficient and tidy manner.
We will be sure to pass on your kind feedback to each of our colleagues who carried out this work for you.
Kind regards,
Sophie
The work men come out and done a…
The work men come out and done a fantastic job thanks thanks flagship. I would give the work men 10 out of 10
Because they have done everything perfectly its looks like a new place
7 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Ryan,
Thank you for taking the time to leave such a positive review.
It's great to hear how our operatives did such a fantastic job for you, we aim for all of our customers to receive this kind of service.
Kind regards,
Sophie
Peter fitted my kitchen and Alex done…
Peter fitted my kitchen and Alex done my electrics. Everyone who was involved was brilliant and nothing was to much for them especially Peter. Over the moon with how the kitchen looks now would highly recommend everyone who was involved the works. Craig was also a great help dealing with everything as we had some hold ups due to asbestos.
4 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Tina,
Thank you for taking the time to leave feedback.
It's great to hear how Peter, Alex and Craig worked in a brilliant way and that you are pleased with your kitchen.
Kind regards,
Sophie
Excellent
Had mark from flagship visit this morning to repair my back french doors. He was on time, polite and talkative. He completed the job to satisfaction, showing me what was wrong with it and how he was going to fix it. lovely man, thanks Mark :)
3 de setembro de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Honey,
Thank you for taking the time to leave a review.
It's great to hear how Mark worked in such a professional manner.
We hope you enjoy the work carried out and will pass on your kind feedback.
Kind regards,
Matt
A big thank you to Shaun,and Liam for…
A big thank you to Shaun,and Liam for all your hard work on my new wet room.
Also a big thank you to Jamie, Alex,and Dillon for the Electrical work.
Not forgetting Steve for my new floor.
Thank you all.
Annette.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Annette,
Thank you for taking the time to leave such positive feedback.
It is important to us that all customers receive '5 star' service and we are pleased to hear how all our different teams managed to achieve this.
We will pass on your kind words to the teams that attended.
Kind regards,
Matt
Bill and Pete did an amazing job and…
Bill and Pete did an amazing job and are a credit to flagship. All calls and staff treated me with respect and was extremely helpful in sorting out the problem.
Many thanks to you all
27 de agosto de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Duncan,
Thank you for your review.
It's great to hear how Bill and Pete worked in a respectful and helpful way when carrying out the required works.
We will pass on your praise accordingly.
Kind regards,
Sophie
Flagship have put scaffolding outside…
Flagship have put scaffolding outside my property to access their flats. They have made it impossible to open the door or the window. I have complained but no one responds. It's dangerous to stop people from being able to exit their property. The scaffolding have been there weeks. No work has been done.
26 de agosto de 2026
Avaliação não solicitada
Resposta da Flagship Group
Hi Kuro,
Thank you for your feedback.
We’re sorry to hear about the disruption and the concerns this has caused. Resident safety is extremely important to us.
Please contact us with your address and reference details so we can investigate the scaffolding access arrangements and lack of communication.
Kind regards,
Sophie
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