FNX Bathrooms Avaliações 

Great product and fantastic customer service when I was looking for something else !

I paid for next day delivery Tuesday which didn’t arrive but not only that the courier never received the parcel for 2 days. Courier then contacted me to tell me the delivery was going to be the next day so Friday when no one was in to take receipt, rearranged for the next Tuesday which arrived today. Sorted!

Rapid dispatch even with standard delivery charge

just what i wanted when i wanted it fits the toilet pan and the adjustable pins were magic well done

I ordered a mixer tap from Onbuy who sources it from FNX Bathrooms
The mixer was not stocked by FNX but it seems Onbuy didn’t know this and charged me anyway. What a nightmare getting a refund
FNX were great when Onbuy finally spoke to them. It seems I am now being refunded … All due to Chloe in FNX office
Great company. Cut Onbuy out going forward they are not good at selling products they don’t have access to

Customer service is exceptional, sorted my problem out that the Royal Mail could not in returning product.

Excellent service, at great prices!

Nothing but 5 stars for this company especially Chloe, she went above and beyond to make sure my items were there & anything damaged was replaced immediately without fuss. Thanks Lee

The item I ordered arrived damaged. I contacted FNX and they had a replacement with me the next day. Amazing customer service and reasonably priced products. Would buy from them again.

Excellent seller communication. So so fast delivery.Excellent quality of goods.Thankyou.

Ordered a concealed cistern through their BnQ store. Original was lost by Evri, let FNX know and a replacement was sent out immediately and came in a couple of days. No hassle. Really good to deal with and product looks a fair quality and is as described.

Got bathroom radiator off fnx bathrooms
On line Had an issue Wrong colour. Came Contact them
Fast reply and sending. One out and picking wrong one up
So very good service and very helpful

Great experience with this company . Fantastic product with a very quick delivery response .
Highly recommended .

Great price, quick delivery, kept informed all the way!

Easy to order.
Brilliant price
Arrived quickly
What’s not to like🙂🙂⭐️

After an appalling experience with B&Q I thought id buy direct from the supplier. Wasn’t disappointed! Quick delivery and great to deal with, will use again.

This company sells on both ebay, under at least 3 user names (Bathroom Supermarket UK; Bathroom Spares Store; fitheowner) and also via B&Q market, aswell as online as FNX Bathrooms. I know this because in total, ive tried to order a specific style/name of tap 4 times. On each occasion, they advertise it as being in stock, however when you pay, they generate a postage label (with expected delivery date) but they never send out the item. On each occasion, the tracking shows Royalmail are expecting the parcel, but it never get dispatched, scanned or received into the postage system. Ive had to contact them each time to get a refund, and each time, the response is the same. They calm issues with shipping or damaged and it has to be returned, well this would have showing on postage tracking if it was true but it clearly does not. Also, once a parcel has entered the postage system, by law, it cant be removed and would travel through it till destination, ask Royalmail.

Here is a copy of some of the email responses.

"Hi There, Sorry to advise i have just tracked this for you and been advised this order has been damaged in transit and on its way back to us , we would usually issue a replacement straight away but are now out of stock of this item, did you wish for us to refund and cancel this or we can send once back in stock , due back in anyday now. Kind Regards"
27 June

"Hello

I am sorry to inform you regarding your order

Your order was dispatched for picking and loading from our systems, We may have already sent you a email to say it was on its way, we have just been informed the wrong item have been put into the stock allocation in the warehouse and data from our stock controller was incorrect for this item.

We are awaiting new stocks which we expect will be due on the 07/08

Please let us know how you wish to proceed

Kind regards

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24 June

"Hi There, Sorry to advise i have just tracked this for you and been advised this order has been damaged in transit and on its way back to us , we would usually issue a replacement straight away but are now out of stock of this item, did you wish for us to refund and cancel this or we can send once back in stock , due back in anyday now. Kind Regards
Hi There, Sorry to advise i have just tracked this for you and been advised this order has been damaged in transit and on its way back to us , we would usually issue a replacement straight away but are now out of stock of this item, did you wish for us to refund and cancel this or we can send once back in stock , due back in anyday now. Kind Regards
XS[[694716616][SO0NWMCTFM72J]]"
16 June

"Hello
I am sorry to inform you regarding your order
Your order was dispatched for picking and loading from our systems, We may have already sent you a email to say it was on its way, we have just been informed the wrong item have been put into the stock allocation in the warehouse and data from our stock controller was incorrect for this item.
Your order was dispatched for picking and loading from our systems, We may have already sent you a email to say it was on its way, we have just been informed the wrong item have been put into the stock allocation in the warehouse and data from our stock controller was incorrect for this item.
We are awaiting new stocks which we expect will be due on the 20/07 if your happy to wait
We are awaiting new stocks which we expect will be due on the 20/07 if your happy to wait
Kind regards
Kind regards
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XS[[688236567][63QN170HKCMH4]]
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7 May

Great communication and quick delivery, we are very happy with the product too