FNX Bathrooms Avaliações 

The items were good quality. Unfortunately fnx sent me a different fitting to the one I ordered but as soon as I realised and contacted them they immediately resolved the problem without any fuss. Mistakes can happen for everyone but it is what you do to resolve them that shows how genuinely good a company is and FNX were excellent. Thank you. I would certainly use them again and recommend them.

Arrived on time and no damage. Fitted the space beautifully

Easy to navigate website to find what I need, good prices and fast delivery keeping me informed along the way. Well packaged,all good.

After 6 months of installation I have a problem with the veneer on one of the doors on the vanity unit. I have been trying to resolve this issue with a replacement door with FNX Bathrooms for almost 5 weeks. They did respond really quickly initially and sent me out a replacement door based on my photos. However, unfortunately the door was not the correct one. I have since sent them numerous emails and photos and the only response I got was an email that their technician believe its an 'installation' issue caused by ourselves and not the product. Though the other door on the unit is still in perfect condition. They still sell this identical product on their on own website and B&Q (where I purchased the vanity unit). It would be courteous of them to reply to my further emails and come to some resolution, rather than me resorting to posting on Trustpilot.

UPDATE- 27/06/25 - shortly after my posted review I was contacted by Harvey. He was extremely helpful and got the issue resolved. To cut a long story short the product had been updated by the manufacturers hence the wrong replacement doors being previously sent out. He was able to trace an original unit for us. Thanks for your help Harvey.

Description a bit misleading for the item I purchased. Tried to return via website only for the returns page to tell me to use the website! Emailed and after a week no response.

Excellent quality basin, tap, drain. Easy to order, I was well informed regarding progress of order, prompt delivery, very well packed and excellent value.

Absolutely rapid dispatch, quality items at a great price, easy online ordering. Thankyou

Items have not gone on time cannot get through to any anybody over the phone we've been told that the items are the courier verified. They have not been received. Items seem not to have been dispatched at all misinformation has been given to us.

We recently ordered a towel rail from FNX Bathrooms for our new bathroom and were really pleased with the quality of the product. Upon delivery, we noticed that the free angled valves were missing, but after contacting Sam via email, she responded quickly and arranged for them to be sent out via courier straight away. Excellent customer service and a very prompt response would definitely recommend FNX Bathrooms!

Got what I expected, good price and service.

Good price for the product. Delivered in time.

As described - quick delivery 🙏👍

Was struggling to find a radiator to match my existing ones then I had the fortune to find James at FNX Bathrooms. FNX Bathrooms not only took the time to source the correct product but processed the transaction and delivery superbly. Thank you for a five star service.

Good product
Good information supplied by staff on phone.
Very early cut off for next day delivery, this should be made clear on web site
Delivery company - Good communication. As a result we saw this had been delivered, but not to this address
Poor delivery, item left at wrong house as driver not read the delivery address - after flagging him down, he did go back to bring the tap to us.

Let down by an eBay company, fnx
Saved the day. Thanks

Ordering was easy, the staff were very helpful and the item arrived on the advised date plus I was able to track it. What more can you ask for - oh and the price was great!

Easy to use website. Tracked delivery, so I knew when parcel was arriving.

Ordered and delivered in no time !
Thank you

A very quick delivery. Items nicely packed