Fresh Motors Avaliações 

391
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Another quality experience with Fresh Motors. Normal people, running a quality business that focuses on customer service. Could not recommend these folks more. A company that relies on treating custom... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had an excellent experience buying my car from Fresh Motors. Bought remotely and have never done that before but having read previous reviews could see Fresh Motor were a trustworthy concern. D... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very pleased with my recent visit to Fresh they provided a fast, friendly and reliable service which was not expensive - thank you everyone

Avaliado com 5 de um total de 5 estrelas

Excellent customer service! There was clear and consistent culmination during the purchase of my new car from fresh motors, particularly with Kieran who saw me through the process from start to finish... Ver mais

Detalhes da empresa

  1. Concessionária
  2. Mecânica de Carros

Escrito pela empresa

We provide a Fresh contemporary approach to the buying process, offering attractive value propositions, priding ourselves in understanding your individual or business buying needs, through tailoring our service to match accordingly. Operating throughout Norfolk, from an appointment only model, we present a unique viewing experience allowing you to feel relaxed and in harmony. Customer satisfaction is at the heart of our success, which is why we provide support at every step of the journey, from vehicle advice, tailored bespoke finance or even after sales care, we make sure you're delighted with every aspect.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

391 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

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4,9

Todas as avaliações

(391)

155 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fresh Motors Always Deliver

I have been to Fresh Motors multiple times now for services, MOTs and more recently a car purchase, and they always provide a great service! My most recent experience was for a major service on my aging Tiguan.

Understandably there were some issues raised on the complementary health check due to how high mileage the car is, but the service desk explained the issues clearly, didn't push or pressure me to spend money unless it was absolutely necessary, and made me feel at ease that the work I had carried out was the correct choice.

Everyone was pleasant throughout the process and I'm happy with the results.

In addition to this, my car I recently purchased from Fresh Motors needed some remedial work to sort some teething issues and they did a fantastic job of this - I'm really happy! They even dropped the car off for me free of charge.

Overall I highly recommend Fresh Motors both for their sales expertise and Service experience.

11 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb customer service experience

Not certain how this business arrived at its name but it has certainly been a breath of fresh air having dealings with their Watton garage. The level of Professionalism and customer service displayed by David Nichols was second to none. Several issues with my car which to the faint hearted would have resulted in a palm off but his determination to fix the problems and deliver a first class service has secured my 100% faith and trust in Fresh Motors … many thanks for you professionalism and dogged determination David. Excellent customer service.

5 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The team are really nice they explained…

The team are really nice they explained everything clearly there was no pressure to buy ,they are very experienced and helpful. Love my car

7 de junho de 2025
logotipo da Fresh Motors

Resposta da Fresh Motors

Good afternoon Sarah,

thank you for your 5* review based on your recent experience here with us at Fresh Motors on the purchase of your new Vauxhall Astra.

We wish you nothing but happiness in your new car and if you ever require any support down the line, please do not hesitate to get back in touch with us.

Kind regards,

Kieran Alzate
Sales Executive

Avaliado com 5 de um total de 5 estrelas

Dropped in here while searching for a…

Dropped in here while searching for a replacement van.id looked at several other establishments before this with no satisfaction.kieran was very helpful in every way.from test drive to purchase.a polite and knowledgeable young man.good communication threw out the process.many thanks fresh motors

7 de junho de 2025
logotipo da Fresh Motors

Resposta da Fresh Motors

Good morning Dominic,

I can only say thank you for your extensive 5* review, not just in regards to myself, but the whole experience received at Fresh Motors on the purchase of your new Citroen Relay.

I truly hope that you have the best of times with the van and that is succeeds in every single journey that you ambition for it to go through.

If you ever require any assistance, please do not hesitate to give us a call and we would be more than happy to help.

Kind regards,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

David at Fresh Motors

David made my whole experience with Fresh Motors very easy.
From making the appointment right the way through to the after care.
He was very helpful, friendly and polite. Also, made a great coffee.

14 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very friendly staff and efficient too

Very friendly staff and efficient too. I needed an urgent mot doing and spoke to someone called David who helped me get one booked and sorted for when I needed. The service was fast, and the staff were very welcoming. I will definitely use them it again.

7 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Breath of Fresh (motors) air

Spent time talking to Kieran for most of day via email because I am abroad who was superb with his responses. He was very honest, patient and responded quickly with the information needed. I havent bought the vehicle but felt I needed to review because other dealers I have dealt with, which is many, were no where near as communicative, responsive or interested as Kieran and Fresh Motors. Thank you.

25 de maio de 2025
Avaliação não solicitada
logotipo da Fresh Motors

Resposta da Fresh Motors

Good morning Richard,

thankyou ever so much for leaving a review based on the experience that you received with myself yesterday on one of our fantastic vehicles.

Whilst it is a shame that we were not able to get you into the vehicle on this occasion, it was a true pleasure to have had the opportunity to have spoken to you about it and tell you about how we work and our comprehensive standards.

If we can do anything in the future to provide some help, please do not hesitate to get into contact.

Kind regards,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

The easiest car buying experience I have ever had

Everybody at Fresh Motors is friendly, helpful and provides fabulous customer service.

I bought a 10 year old Jaguar XJ and honestly the effort they went to in order to ensure that every little detail was to standard surpassed my expectations.

The buying experience is quick and easy with a zero pressure environment. These guys are so good I travelled 4hrs on trains just to pick the car up and I wasn't disappointed!

I am very happy and couldn't recommend them more highly.

21 de maio de 2025
logotipo da Fresh Motors

Resposta da Fresh Motors

Good morning Dave,

thank you ever so much for your 5* review based on your recent experience with us on your purchase of your new (to you) Jaguar XJ.

We are so happy to hear that the experience that you received with everyone as a whole was to your satisfaction and that the vehicle in question ticked every single box, even though you purchased it with just a video being sent to you.

Making the experience as effortless and prompt is always what we intend to do.

Please enjoy the Jaguar as much as you expect and if you do require any assistance in the future, please do not hesitate to contact us.

Kind regards,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

Warranty repair.

Purchased a Nissan Qashqai from Fresh motors at Watton in Norfolk around 2 months ago.
Such an outstanding service from the whole team there. My car had to go back yesterday, 30/4/25 for an issue to be fixed with the blower on the heating controls. The team kindly picked up my car as I’m unable to drive due to a recent operation. Within around 3 hrs, David from the service department called to say the work was done and they have just dropped the car back off just now.
Fresh motors go above and beyond to care and cater for their customers.
Massive thanks to you all for the 5 star service.
Dez Turner.

30 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’d highly recommend Fresh Motors

I would recommend Fresh Motors to anyone, very good dealership. I came in 2 weeks ago to view a car, upon arrival I had a warm welcome, all questions answered and the opportunity to test drive the vehicle. I collected the car today, everything that I asked Kieran to sort with the vehicle, he has had done. Amazing customer service- very happy with my purchase and experience. Thank you.

25 de abril de 2025
logotipo da Fresh Motors

Resposta da Fresh Motors

Hello Ellie,

thank you ever so much for leaving such a thorough review based on your experience with myself and the Fresh Motors team!

We are pleased to have been presented with the opportunity of being able to get you a new vehicle and also slightly more money for your part exchange than you were offered elsewhere!

We hope that you will only enjoy the next few years in the Volkswagen Golf and if there is anything that I can do down the line, please do not hesitate to get in contact.

Thank you,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

Service very helpful

Service very helpful, very polite and experience very positive, highly recommened.

25 de abril de 2025
logotipo da Fresh Motors

Resposta da Fresh Motors

Good morning Janusz,

thank you for your 5* review based on your recent buying experience with us on your new Toyota Corolla.

We wish you all of the best with the vehicle and look forward to hopefully seeing you again when your MOT is due.

Kind regards,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

Super Smooth Experience!

Kieran is super knowledgable without being pushy…we had a pressure free transaction and the communication and aftercare has been great!
Will definitely recommend Fresh Motors to others!

26 de março de 2025
Avaliação não solicitada
logotipo da Fresh Motors

Resposta da Fresh Motors

Good afternoon,

thank you so much for your 5* review based on your recent experience with myself on the purchase of your new Jeep Compass!

We all hope that you are enjoying the car as much as you anticipated and wish you all of the luck with the vehicle for the future.

Please do not hesitate to give us a call/email if you require us for anything.

Kind regards,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

Extremely helpful staff

Extremely helpful staff, helped me choose the right car, explained things clearly and carefully, kept in touch while waiting to collect my car whilst it was being serviced and cleaned, overall a very professional service and car company

17 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

Fresh Motors have been absolutely…

Fresh Motors have been absolutely brilliant in helping us after an accident on the way home from Thetford. We called in as soon as we reached Watton. The utmost kindness was shown to make sure we were ok and the car, although damaged, was safe to drive. David Nicol went above and beyond!
Even though our insurance designated another repair shop there was no problem and their services were offered in the future.
I thoroughly recommend Fresh Motors to everyone.

14 de abril de 2025
Avaliação não solicitada

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