Fresh Motors Avaliações 

391
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Another quality experience with Fresh Motors. Normal people, running a quality business that focuses on customer service. Could not recommend these folks more. A company that relies on treating custom... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had an excellent experience buying my car from Fresh Motors. Bought remotely and have never done that before but having read previous reviews could see Fresh Motor were a trustworthy concern. D... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very pleased with my recent visit to Fresh they provided a fast, friendly and reliable service which was not expensive - thank you everyone

Avaliado com 5 de um total de 5 estrelas

Excellent customer service! There was clear and consistent culmination during the purchase of my new car from fresh motors, particularly with Kieran who saw me through the process from start to finish... Ver mais

Detalhes da empresa

  1. Concessionária
  2. Mecânica de Carros

Escrito pela empresa

We provide a Fresh contemporary approach to the buying process, offering attractive value propositions, priding ourselves in understanding your individual or business buying needs, through tailoring our service to match accordingly. Operating throughout Norfolk, from an appointment only model, we present a unique viewing experience allowing you to feel relaxed and in harmony. Customer satisfaction is at the heart of our success, which is why we provide support at every step of the journey, from vehicle advice, tailored bespoke finance or even after sales care, we make sure you're delighted with every aspect.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

391 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(391)

155 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Easy as pie

Bought a 2022 Renault Zoe for my daughter and while I was apprehensive doing it all online, the whole process was smooth and simple. The car was well prepared and top quality and my daughter couldn't be happier.

1 de novembro de 2025
Avaliação não solicitada
logotipo da Fresh Motors

Resposta da Fresh Motors

Good morning Warren,

thank you for your 5* review on your purchasing experience with us on your daughters Renault Zoe!

We are so happy to hear that after a few months of ownership, you are still happy with the experience provided and with the car and as always, if you need any assistance in the future, please do not hesitate to get in touch!

Kind regards,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

Excellent service from Kieran a very…

Excellent service from Kieran a very easy process

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Fresh Motors

Resposta da Fresh Motors

Good morning Kieran,

thank you for your 5* review based on your recent experience with us upon the purchase of your Ford Fiesta.

If you ever require any assistance in the future, please do not hesitate to get in touch!

Happy driving!

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

Really good service and their care is…

Really good service and their care is second to none, nothing is too much trouble.

16 de agosto de 2025
Avaliação não solicitada
logotipo da Fresh Motors

Resposta da Fresh Motors

Good morning Yvonne,

thank you for your review based on your experience with us here at Fresh upon the purchase of your Citroen C3. Your feedback is second to none and we appreciate the 5*.

If you require any assistance going forward, please do not hesitate to get back to us and we would love to be of service!

Kind regards,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

I purchased my audi a5 from fresh

I purchased my audi a5 from fresh
Process was so easy and no pressure sale.Keiran went above and beyond to advise me and answered all my questions professionally.I definitely recommend fresh for your future vehicle purchase
Thank you so much I'm loving my new car

24 de janeiro de 2026
Avaliação não solicitada
logotipo da Fresh Motors

Resposta da Fresh Motors

Good morning Mitch,

thank you for leaving a 5* review based on your recent purchasing experience with us here at Fresh.

We highly appreciate your feedback and we hope that you will enjoy your new car for many years to come!

Kind regards,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

I had a great experience buying my car…

I had a great experience buying my car from this garage. From start to finish, the whole process was smooth, professional, and stress-free. The staff were friendly, knowledgeable, and never pushy—they took the time to answer all my questions and made sure I was completely happy before moving forward.

A special mention has to go to Kieran, who sold me the car. He was brilliant throughout—honest, patient, and really helpful. He made sure everything was clearly explained and went the extra mile to make the whole experience easy and enjoyable. You can tell he genuinely cares about doing a great job and looking after customers.

The car was exactly as described and in excellent condition, with no hidden surprises. It’s refreshing to deal with a garage that’s so trustworthy and customer-focused.

I wouldn’t hesitate to recommend this place to anyone looking for a reliable car and top-class service. Thanks again, especially to Kieran!

20 de agosto de 2025
Avaliação não solicitada
logotipo da Fresh Motors

Resposta da Fresh Motors

Good morning Brooke,

thank you for leaving such an extensive review based on your few months of ownership with the vehicle that was supplied from ourselves here at Fresh and to hear that the experience that I was able to provide was as you had hoped.

If you require any assistance in the future, such as any issues, concerns, questions or upgrades, please do not hesitate to get in touch and one of our team would be more than happy to assist.

Thank you for being a valued customer and here is to many more years of positive motoring!

Kind regards,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

I’ve had a great experience with Fresh…

I’ve had a great experience with Fresh Motors since purchasing my Nissan. From my first visit having a look round at the cars, to having a test drive to actually then buying one. Kieran was very kind and professional with my purchase and also trad in. I ended up buying my dream car and have been very pleased with the service received. The customer service is always very polite and they try to get you booked in as soon as possible.

23 de setembro de 2025
Avaliação não solicitada
logotipo da Fresh Motors

Resposta da Fresh Motors

Good morning Steven,

thank you for your 5* review in reference to your recent purchase with us! Your feedback goes a long way and we appreciate all of the kind words that you have provided.

As always, if you have any concerns, questions or simply just a chat, please feel free to get in touch and we will help to the best of our abilities!

Happy motoring!

Kind regards,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

Fresh motors and particularly kieran…

Fresh motors and particularly kieran have been amazing, from the initial vehicle request and the detailed video i received from kieran was all great. I arranged a test drive and there was no pushy salesman spiel you usually get.

I was kept in the loop every step of the way with updates, the car was handed over in the condition I had hoped for. Fresh had made sure it was in great condition and even had to have an issue corrected before handover which was extremely professional in my opinion (some companies would of given me the car and washed thier hands with it).

Overall, highly recommended if you are on the lookout for an upgrade or a new to you vehicle. I've only had the car for a day and I'm over the moon.

Thank you 👍.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da Fresh Motors

Resposta da Fresh Motors

Good morning Mike,

what a review! We appreciate the generosity provided by yourself, as well as your appreciation and understanding on preparation for your vehicle too whilst you were waiting.

Your feedback is incredibly valued and I hope that you manage to enjoy your new XC60 for many years to come, enjoy the car and the experience and if you require anything further down the line, please do not hesitate to get in touch!

Kind regards,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

Very professional company

Very professional company, really good sales team.
Very happy with the car , 5star purchase.

24 de setembro de 2025
Avaliação não solicitada
logotipo da Fresh Motors

Resposta da Fresh Motors

Good morning Clive,

thank you for your 5* review based on your experience with us and to hear that you are still happy with your purchase.

If you require anything in the future, please do not hesitate to get in touch and we would be more than happy to help!

Kind regards,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

Friendly and useful team

I went 2 weeks ago to do my MOT and it failed and Dave was very kind and helped me to find a place where to fix it near where I live as I live very far from Fresh Motors.I went back the last weekend to retake my MOT and Grace was there, she was very friendly and this offered me a coffee (Dave also did but at that time I didn’t fancy one) and she made it perfectly! She was surprised of how much sugar I put on it!
Previous time David was the one dealing with other issues and he was also great!
I will recommend Fresh Motors 100%.
Even though I live about 1h 10minutes from there I always go there. Thank you!

17 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic as always…

Absolutely fantastic as always but this time they all went above and beyond. Turned up without an appointment as was concerned due to a noise in the car. They kindly investigated it, found the problem and got us in for it to be repaired the following day urgently. Couldn’t have asked for anything more. This to me just goes to show why we keep going back, when you receive above and beyond service in an emergency. Thank you all so much for taking care of me, my kids and getting the car back on the road.

22 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer service outstanding

Very welcoming from arriving to departing. They gave my vehicle a full check for me and I found the Customer service 10/10. Would recommend using fresh motors for all your car requirements

22 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kieran was very friendly and helpful…

Kieran was very friendly and helpful from the minute I entered the forecourt. Nothing was to much trouble from test drive and finance agreements to after sales. I would highly recommend Fresh Motors in Watton, Norfolk.

11 de janeiro de 2026
Avaliação não solicitada
logotipo da Fresh Motors

Resposta da Fresh Motors

Hello Colin,

thank you for your review based on your recent purchasing experience with us here at Fresh!

We are so pleased to hear that we excelled in your expectations and are happy with our whole process.

As discussed previously, if you ever have any questions or concerns, please do not hesitate to get in touch and I would be more than happy to help.

Kind regards,

Kieran Alzate
Senior Sales Executive

Avaliado com 5 de um total de 5 estrelas

Ford kuga

Just purchased a ford kuga in December from fresh motors. Adam was great from viewing the car on a Sunday with no appointment all the way though to collection. Very professional so thanks again Adam. Thoroughly recommend.

20 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very easy sale

Very easy sale. Sold to them and the communication and fairness was top notch. Constant communication - arrived when they said they would and no unexpected haggling. Could not recommend them enough.

8 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The whole staff and really dedicated…

The whole staff are really dedicated and will do everything possible to help! I’ve had a great experience with all the staff

19 de dezembro de 2025
logotipo da Fresh Motors

Resposta da Fresh Motors

Hello Bethany,

thank you for providing us with a 5* review based on your recent experience with our service staff and also myself in the sales team on the purchase of your new car.

We hope that your Qashqai brings you and your daughter many years of reliable motoring and that you both have a wonderful Christmas.

Please do not hesitate to get back in touch if you require any assistance.

Kind regards,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

Great Customer Service …

I got a complimentary MOT when joining the RAC, so used Fresh Motors for the first time as they are RAC approved. Extremely impressed with the customer service, it will now be my go to place.

5 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I purchased a car from Fresh Motors…

I purchased a car from Fresh Motors about 2 months ago and are happy with the professional aftercare and experience Ive received. Although a few hiccups in actually getting my car, I was kept up to date and informed. Nothing is too much trouble when I call to query something and all the staff have been excellent. A pleasure when dealing with car dealerships that actually care.. I cannot recommend them enough..
Thank you 👍

25 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fresh Recommendation

Really nicely presented VW Polo. Exactly what we were looking for at a fair price. No pushy sales staff, just friendly & helpful service from Kieran. Would definitely recommend.

20 de novembro de 2025
logotipo da Fresh Motors

Resposta da Fresh Motors

Good morning Steve,

thank you for your 5* review based on your recent purchasing experience here at Fresh Motors.

We are pleased to hear that you found everything to standard, we are over the moon that we had the right car for your daughter and we wish her all of the best with her test and the car for the long term.

Any issues or concerns, please feel free to give us a shout and I would be happy to help.

Kind regards,

Kieran Alzate

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