We have had Martin come to Sugar Rush Sweeties to fix any issues with our Tango Ice Blast or Fanta Frozen machines many times over the past few years. I have to say he’s an absolute LEGEND! Gets on wi... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Ryan the engineer in Glasgow was great help and gave good advice and was sound to work with when coming to service my machine
A empresa respondeu
Martin did a fantastic job repairing our tango/fanta/coke ice blast machines. He was very knowledgeable, friendly and got everything working perfectly in no time. Really impressed with his work - HIGH... Ver mais
A empresa respondeu
Turned up on time, bright and well presented, did his stuff with no hassles, and he knew 10 times more about the product and the equipment than anyone else I have dealt with so far i have more cont... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
HOME OF THE WORLD'S BIGGEST FROZEN DRINKS BRANDS
Informações de contato
França
- www.frozenbrothers.com
4,7
Excelente
302 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great friendly efficient engineer
Great friendly efficient engineer
21 de outubro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
We're very pleased to hear our engineer made a great impression.
The engineer was present on a Saturday…
The engineer was present on a Saturday afternoon Wow!!!
What a guy..👍
He was actually really helpful and got the machine to work instead of scratching his head and walking out!
😬
18 de outubro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
A Saturday afternoon fix? That’s dedication! Our engineers don’t just turn up—they roll up their sleeves and get things working. It’s what we do best!
Peter was amazing!
Peter was amazing! Great guy with such good work ethic and cleanliness. Got us back up and running inmno time.
Highly recommended! Thanks mate
15 de outubro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
We appreciate your feedback and are glad Peter provided such excellent service - we'll make sure he hears your kind words!
Engineer was friendly & efficient
Engineer was friendly & efficient, & helpful
15 de outubro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Thank you - we're pleased our team's skill and professionalism made a difference.
Martin was absolutely…
Martin was absolutely fantastic—professional, efficient, and genuinely helpful from start to finish.
14 de outubro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
We're happy to know our staff's knowledge made a positive impression.
Friendly And Efficient
14 de outubro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Happy to hear everything went smoothly - we appreciate your feedback!
Morrsions daily
Martin has just been here to morrisons daily and he is a pleasure to have here he is always polite and friendly does his job efficency he can come anytime definitely worth 10 stars
13 de outubro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Wow — 10 stars! That’s amazing, thank you. Martin will be over the moon to hear this — we’ll be sure to share your kind words with him!
Chris did a great job to get my fanta…
Chris did a great job to get my fanta machine back online
10 de outubro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Glad to hear everything’s back online — sounds like Chris really nailed it! Thanks for letting us know.
Resposta da Frozen Brothers
You're very welcome! We're always happy to help—glad we could respond quickly.
Morrisons Daily
got to Morrisons daily Whitehills in a timely manner, really nice and friendly, knew exactly what he was doing, completed service quickly and efficiently - Martin P
8 de outubro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Thanks so much, Martin! Providing exceptional service through our skilled and friendly technicians is one of our biggest strengths—glad to hear everything went smoothly at Morrisons Whitehills!
John was very helpful as always when…
John was very helpful as always when called out
8 de outubro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
John’s always happy to help—great to hear he delivered again!
Resposta da Frozen Brothers
Thanks for the feedback — always great to know our service met expectations.
Resposta da Frozen Brothers
Thanks for your feedback! Great to hear John was so helpful — we’ll be sure to share your feedback with him.
Very Friendly & Helpful
Review for John A.
Very friendly to all staff members he encountered, gave the time of day to explain why he was visiting here in a friendly way, explain what they had done to both machines afterwards. He even took the time before he left to take myself through something I wasn't sure about, and ordered us new filters that we much need. 5 star service all round. Thank you
2 de outubro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
We’re truly grateful to have you as a customer, and we can’t thank you enough for sharing such a thoughtful review. Feedback like this is incredibly valuable to us and to our service technicians — it really means a lot.
We’ll make sure to pass this on to John — he’ll be delighted to see how much his work is being recognised and valued by his customers.
Resposta da Frozen Brothers
Great to hear everything has been fixed perfectly — thanks for taking the time to share with us!
VERY HAPPY......
26 de setembro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
We’re so happy to hear that, Leon — if you’re happy, we’re happy!
great!!!good job
26 de setembro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Glad to hear it — really appreciate your feedback!
Wie immer
Wie immer, sind wir mit dem Service und der Abwicklung von Reparaturanfragen sehr zufrieden.
Empfehlung geht raus.
24 de setembro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass Sie mit unserem Service und der Bearbeitung Ihrer Reparaturanfragen zufrieden sind. Ihre Empfehlung wissen wir sehr zu schätzen!
Very good and polite technician
Very good and polite technician
24 de setembro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Thanks for taking the time to share about your experience, Alex. It's nice to hear about our technicians who leave a positive impression with their politeness and professionalism.
Great engineer
Great engineer, best one we have had out. Told us some good information about the machine for the future
24 de setembro de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Always great when our engineer not only fixes the issue but also shares useful tips for the future. If you’re happy to share their name, we’d love to celebrate their efforts — recognising our team is something we really value.
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