We have had Martin come to Sugar Rush Sweeties to fix any issues with our Tango Ice Blast or Fanta Frozen machines many times over the past few years. I have to say he’s an absolute LEGEND! Gets on wi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Ryan the engineer in Glasgow was great help and gave good advice and was sound to work with when coming to service my machine
A empresa respondeu
Martin did a fantastic job repairing our tango/fanta/coke ice blast machines. He was very knowledgeable, friendly and got everything working perfectly in no time. Really impressed with his work - HIGH... Ver mais
A empresa respondeu
Turned up on time, bright and well presented, did his stuff with no hassles, and he knew 10 times more about the product and the equipment than anyone else I have dealt with so far i have more cont... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
HOME OF THE WORLD'S BIGGEST FROZEN DRINKS BRANDS
Informações de contato
França
- www.frozenbrothers.com
4,7
Excelente
302 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Top service!
18 de agosto de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Thanks for the shout-out! Always happy to hear the service hit the mark.
Great service
Great service, friendly engineer. Machine is on its last legs though unfortunately
18 de agosto de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Thanks for your feedback! Great to hear the service went well, even if the machine is showing its age. If you’d like us to take a closer look, please reach out to our team at customerservices@frozenbrothers.com
with your case number #202127 so we can review it and see how we can help!
Excellent Service
Martin did a fantastic job repairing our tango/fanta/coke ice blast machines. He was very knowledgeable, friendly and got everything working perfectly in no time. Really impressed with his work - HIGHLY RECOMMENDED
14 de agosto de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Thanks for such brilliant feedback! Great to hear Martin got everything running smoothly and left such a positive impression — we’ll be sure to share your recommendation with him.
Great job by the installation team…
Great job by the installation team really knew his job. Well done that man.
12 de agosto de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Thanks for the feedback, Sam. Sounds like the installation team really delivered — we’ll make sure the praise gets to the right person.
Resposta da Frozen Brothers
Thanks for the kind words! Always happy to hear our engineers are delivering great service.
Resposta da Frozen Brothers
Quick, friendly service is exactly what we aim for — glad we could help!
great service again
great service again, always a pleasure to have John here, hes talkative but in a professional manner, he explains what he is doing while here and gives tips and advice
6 de agosto de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Thanks for the lovely feedback! Always great to hear John’s visits are both helpful and enjoyable — sounds like the perfect mix of professional and personable. We'll be sure to pass this on!
Martin was a pleasure to have in store
Martin was a pleasure to have in store, well mannered polite and easy to talk to.Very knowledgeable about his field of work fixed an ongoing issue. Top bloke 👍🏼 Lewis One stop Ernesford grange
5 de agosto de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Thanks so much, Lewis! Really glad to hear Martin was such a positive presence in store and got that ongoing issue sorted. We’ll make sure your feedback reaches him — much appreciated from all of us at Frozen Brothers!
Easy install
Easy install, good communication via emails and friendly engineer at The Priory, Wellingborough
4 de agosto de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Thank you for taking the time to share your feedback — we really appreciate it! We've been working hard to improve our communication, so it's great to hear that's coming through.
Thank You Martin!
Martin was great! Came in here at The York Dungeon, got straight to work on fixing our machine. He offered great advice on how to maintain the machine and keep the slush product at the correct level. Professional and very quick at his job.
1 de agosto de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Thanks so much for the detailed feedback! Great to hear Martin got you sorted quickly and shared some helpful tips along the way — we’ll make sure he sees your kind words. Always a pleasure to support The York Dungeon!
Went above and beyond
Went above and beyond. Gave clear information and was accommodating and helpful.
31 de julho de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Thanks for sharing, Grant! Great to hear the extra effort didn’t go unnoticed.
Martin was quick and efficient in…
Martin was quick and efficient in fixing our problem.
29 de julho de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Quick fix, no hassle — love to hear it! Glad Martin got you sorted.
Very profesional
Very profesional, capable and that smile makes a good day for everyone.
29 de julho de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Thanks so much, Gigi! That kind attitude and smile really can turn a day around — we’ll be sure to pass on your lovely feedback.
Top Service
Lovely, friendly manner. Knowledgeable and helpful.
28 de julho de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Appreciate that, Moira! Always good when great service comes with a smile and some solid know-how. Thanks for shouting us out!
Best technician
Best technician. Finished the job quickly & good customer service
25 de julho de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Great to hear everything was wrapped up quickly and professionally. Sounds like you were in good hands — thanks for sharing!
Great service from our usual engineer
Great service from our usual engineer, Martin!!!!
Hill Top Stores
24 de julho de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Really appreciate you taking the time to share this, Yasmin. It’s great to know Martin continues to bring reliable support — we’re glad he’s someone you can trust to get things sorted each time!
Resposta da Frozen Brothers
Really appreciate you saying that — great to know everything was handled smoothly and professionally!
Resposta da Frozen Brothers
Merci beaucoup pour votre retour ! Ravi d’apprendre que notre technicien a su vous apporter un service de qualité. Nous ne manquerons pas de lui transmettre vos compliments !
Speedy service and fix to leaks
John clearly cares about his work and makes sure it's completed to the highest standard. Done a fantastic job today
16 de julho de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Love hearing this — sounds like John really delivered today. We’ll make sure he knows his hard work didn’t go unnoticed!
Very Good Service
Very good service, and called in advance of his visit
16 de julho de 2025
Avaliação não solicitada
Resposta da Frozen Brothers
Great to hear — always good to give a heads-up!
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