I am always nervous to order from a new company. I was positively surprised this time. The product is as described. It has arrived very fast. The packaging was very thoughtful as the... Ver mais
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Veja o que dizem as avaliações
Customer service was very good but the courier and the condition the purchase arrived was shocking. The item itself needs more robustness and more quality parts that match.
Delighted with my purchase of an "ancient" bird bath from Gardenesque. It's exactly as the photo on their web site and looks lovely in my cottage-type garden, apart from supporting birds, bees, insec... Ver mais
I’m delighted with my new water feature! I got the Remi Ancient Stone feature and it looks beautiful in my new garden. It’s the perfect size - small and compact - in my tiny, 15’ x 15’ London garden.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A garden isn’t just a space, it’s an extension of your home. A place for quiet morning coffees, long summer evenings, and moments of calm between the busyness of life. At Gardenesque, we believe in creating timeless, beautifully crafted pieces that help you shape your outdoor space with ease. Our collections celebrate traditional craftsmanship, from hand-thrown terracotta pots made in Tuscany to classic garden furniture built to last through the seasons. With a focus on durability, sustainability, and thoughtful design, every piece is made to be enjoyed year after year—weatherproof, low-maintenance, and effortlessly stylish.
Informações de contato
4,5
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely choice
Lovely choice. Good communication. A good delivery time and really well packaged.
13 de fevereiro de 2026
Resposta da Gardenesque
Good afternoon Barbara,
Thank you for taking the time to out of your day to leave is a review.
Your feedback is really welcome. We are pleased to have delivered you a great shopping experience.
I hope you have a lovely day.
Warm regards
Laurence
I cant recommend this company highly…
I cant recommend this company highly enough. Beautiful stylish water features and garden furniture. The customer service couldn't be improved upon...Laurence is so helpful , polite and efficient ..nothing is too much trouble and he bent over backwards to make sure that he delivered an unrivalled standard of customer service. 10 out of 10. Will be using this fantastic company again. Thank you so much
1 de abril de 2026
Avaliação não solicitada
Resposta da Gardenesque
Hi Ingrid.
Thank you so much for taking the time out of your day to leave us a review. It has been an absolute pleasure to serve you with your enquiries. I am so happy we were able to get your water feature sorted for you.
I hope you have lots of lovely moments in your garden once it has finished.
Warmest regards
Laurence
Absolutely beautiful products and…
Absolutely beautiful products and outstanding service.
We already have four indoor plant pots from Gardenesque, and they have truly become a statement piece in our home - elegant, high quality, and timeless.
Delivery was very fast and reliable, and the whole experience felt seamless.
A special thank you to Laurence for the incredible support, the customer service was genuinely exceptional and made the experience even better.
Highly recommend!
31 de março de 2026
Avaliação não solicitada
Resposta da Gardenesque
Good afternoon Olga,
Thank you for taking the time out of your day to leave us such lovely feed back about our products and the service you received.
I hope you have a lovely day and Easter weekend.
Warm regards
Laurence
I bought a huge ceramic pot and the…
I bought a huge ceramic pot and the price was very competitive and the pot is perfect!
4 de fevereiro de 2026
Resposta da Gardenesque
Good afternoon John,
Thank you for taking the time out of your day to leave a review on you new pot.
I hope you have a lovely day and Easter weekend.
Warm regards
Laurence
Lovely garden furniture
Lovely garden furniture, delivered on time. One of the screws was missing when we assembled the furniture but that was resolved.
4 de fevereiro de 2026
Resposta da Gardenesque
Good afternoon Vivienne,
Thank you for taking the time out of your day to leave us a review about your furniture and the service you received. I am glad we were able to resolve your missing screw for you.
I hope you have a lovely day and Easter weekend.
Warm regards
Laurence
Ecopots
Have ordered twice now from Gardenesque. Their products are of high quality and the delivery is made by excellent couriers
28 de janeiro de 2026
Resposta da Gardenesque
Good afternoon,
Thank you for taking the time out of your day to leave us a lovely review.
We really apricate you sharing your experience of us and your pots.
I hope you have a lovely ret of your day.
Warm regards
Laurence
Quality products
Quality products , well packed and dispatched quite quickly .
I have purchased over half a dozen large Terracotta pots from them over the years and they have stood up well to the weather. In my opinion they are worth paying the extra for.
22 de janeiro de 2026
Resposta da Gardenesque
Good morning Kelvin.
Thank you for taking the time out your day to leave us such a lovely review.
Its great to hear that our pots are fulfilling our and your expectations.
I hope you have a lovely day.
Warmest regards
Laurence
Lovely product but…
Lovely product. Safe delivery.
But bought in October for a Christmas present but the easy return period ran out long before Christmas Day when it was due to be opened. Would have liked the advert to say ‘if it is a present and there is any problem - easy return by mid-January’
Fortunately there was no problem but I had to keep my fingers crossed for two months.
27 de novembro de 2025
Resposta da Gardenesque
Good afternoon Mike
Thank you for taking the time to leave us a review of you experience.
Your feedback is very helpful to further improve or products and services. We will be looking to make this clearer in the future.
Warmest regards
Laurence
good product delivered on time
2 de dezembro de 2025
Resposta da Gardenesque
Hi Mary,
Thank you for taking the time to leave us a review of you experience.
Your feedback is very helpful to further improve or products and services.
Warmest regards
Laurence
Water feature
As I haven’t put it together yet and will do that in the spring I can’t comment. But it’s out of the box and checked over and all looks very good. Pleased so far with my order. I will review in the spring when I can hear the lovely sound of trickling water. Can’t wait!
1 de dezembro de 2025
Resposta da Gardenesque
Hi Joanne
Thank you for taking the time to leave us a review of you experience.
Your feedback is very helpful to further improve or products and services. If you need any assistance please do get in touch we will be happy to help.
Warmest regards
Laurence
Good all round
17 de novembro de 2025
Resposta da Gardenesque
Good Afternoon Diane,
Thank you for taking the time to leave us a review.
Warmest regards
Laurence
Resposta da Gardenesque
Thank you for taking the time to leave us a review of your experience with us.
Your feed back is helpful for us to further improve our products and services.
Warmest regards
Laurence
Great service
Great service. Responded straight away to a query I had and rectified the situation.
Would definitely recommend
13 de novembro de 2025
Resposta da Gardenesque
Good morning Patricia.
Thank you for taking the time out your day to leave a review on your experience wit us.
Your feed back is really helpful in improving our services and products.
Warm regards
Laurence
Fence panels
Some of the slats not attached on one side, but good quality timber
10 de novembro de 2025
Resposta da Gardenesque
Hi Kristie,
Thank you for taking the time to leave us a review.
Your feedback is really helpful for us to further improve our products and services.
Warm regards
Laurence
Resposta da Gardenesque
Good morning Barbara,
Thank you for taking the time out your day to leave us such a lovely review.
Warmest regards
Laurence
I would use again
The company checked someone would be around to take in the delivery which was appreciated.
It arrived on the date agreed.
As mentioned in the review, the colour was slightly different to that in the picture.
22 de outubro de 2025
Resposta da Gardenesque
Hi Paula,
Thank you for taking the time to leave us a review of your experience with us.
This helps us improve the services and products for you and other customers in the future.
Warmest regards
Laurence
Gorgeous birdbath
I ordered and took delivery within 5 days. The delivery driver brought both boxes (top and bottom separately packed) round to the back of the house. It does appear to be a little squint but nothing that affects its stability. It is a gorgeous birdbath. The birds are beginning to use it now. One or two will have a drink. But it takes time for them to get used to new things.
17 de outubro de 2025
Resposta da Gardenesque
Hi Gaye,
Thank you for taking the time out of your day to leave a review of your Birdbath.
Your feedback is really helpful to improve our products and services.
Warm regards
Laurence
Fantastic pots
Fantastic pots, really pleased with them and the delivery was very good. Also the pots were on a pallet and very well packed.
16 de outubro de 2025
Resposta da Gardenesque
Good afternoon Harry,
Thank you for taking the time to leave us a review of your experience.
Your feed back is beneficial to us in providing improvements to our products and services.
Warm regards
Laurence
A TERRIFIC PLACE TO BUY THINGS FOR YOUR GARDEN
Very helpful on the phone when ordering, thank you so much. I love my Bird Bath. It arrived safely and is absolutely beautiful. I will keep looking for more items.
15 de outubro de 2025
Resposta da Gardenesque
Good afternoon Margaret,
Thank you for your time to leave us such a lovely review.
I am sure the birds will be enjoying the birdbath as much as you.
I hope you have a lovely day.
Warm regards
Laurence
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