I am always nervous to order from a new company. I was positively surprised this time. The product is as described. It has arrived very fast. The packaging was very thoughtful as the... Ver mais
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Veja o que dizem as avaliações
Customer service was very good but the courier and the condition the purchase arrived was shocking. The item itself needs more robustness and more quality parts that match.
Delighted with my purchase of an "ancient" bird bath from Gardenesque. It's exactly as the photo on their web site and looks lovely in my cottage-type garden, apart from supporting birds, bees, insec... Ver mais
I’m delighted with my new water feature! I got the Remi Ancient Stone feature and it looks beautiful in my new garden. It’s the perfect size - small and compact - in my tiny, 15’ x 15’ London garden.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A garden isn’t just a space, it’s an extension of your home. A place for quiet morning coffees, long summer evenings, and moments of calm between the busyness of life. At Gardenesque, we believe in creating timeless, beautifully crafted pieces that help you shape your outdoor space with ease. Our collections celebrate traditional craftsmanship, from hand-thrown terracotta pots made in Tuscany to classic garden furniture built to last through the seasons. With a focus on durability, sustainability, and thoughtful design, every piece is made to be enjoyed year after year—weatherproof, low-maintenance, and effortlessly stylish.
Informações de contato
4,5
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really helpful
30 de janeiro de 2025
Resposta da Gardenesque
Good afternoon Amanda,
Thank you for providing us with a review.
This is really useful for us to understand where we can improve our services.
Warm regards
Laurence
Great service
Great product at a good price. Efficient ordering and delivery service.
30 de janeiro de 2025
Resposta da Gardenesque
Hi Gill,
Thank you for taking the time out your day to leave a review about your experience with us. We apricate your feed back.
I hope you have a lovely day.
Warm regards
Laurence
Speedy delivery and great quality
Speedy delivery and great quality. Would definitely order again
29 de janeiro de 2025
Resposta da Gardenesque
Hi Jacky,
Thank you for providing us with a review. We really apricate your feedback.
Warm regards
Laurence
Really pleased with the products I…
Really pleased with the products I purchased. Items packaged well and excellent courier service. Will definitely buy from this company again! Thank you 😊
27 de janeiro de 2025
Resposta da Gardenesque
Hi Stephanie,
Thank you for taking the time to leave us a lovely review.
We apricate your feed back. We hope to hear from you soon.
Warm regards
Laurence
Really brilliant experience
27 de janeiro de 2025
Resposta da Gardenesque
Hi Maureen
Thank you for taking the time to leave us a lovely review. We value your feedback.
Warm regards
Laurence
Love the products
Love the products
Excellent fast delivery
Definitely recommend
27 de janeiro de 2025
Resposta da Gardenesque
Hi Gillian,
Thank you for taking the time to leave us a lovely review.
Warm regards
Laurence
Firebowl appears very sturdy although…
Firebowl appears very sturdy although it’s too cold outside to try it out just yet. Looks very good value for money
27 de janeiro de 2025
Resposta da Gardenesque
Hi Cherry
Thank you for taking the time to leave us a lovely review. We hope you can use your fire pit soon.
Warm regards
Laurence
Fab mirror
Fab mirror. It looks perfect in my garden. The price was right and delivery was swift and hassle-free. I will definitely buy from Gardenesque again.
27 de janeiro de 2025
Resposta da Gardenesque
Hi Audrey
Thank you for taking the time to leave us a lovely review.
We are really pleased to hear your enjoying your new mirror.
Warm regards
Laurence
Resposta da Gardenesque
Hi Lucy,
Thank you for taking the time to leave us a lovely review.
Warm regards
Laurence
Delivery delayed by the weather but…
Delivery delayed by the weather but lovely items once received
2 de janeiro de 2025
Resposta da Gardenesque
Hi Amanda,
Thank you for taking the time out of your day to leave us such a lovely review.
We are really sorry to hear that your order was effected by the adverse weather we had.
I am please to hear your loved your order once it arrived.
I hope you have a lovey day.
Warm regards
Laurence
Resposta da Gardenesque
Hi Nigel,
Thank you for taking the time out of your day to leave us such a lovely review.
We apricate your feedback on our products and services.
I hope you have a lovey day.
Warm regards
Laurence
Resposta da Gardenesque
Hi John,
Thank you for taking the time out of your day to leave us such a lovely review.
I hope you have a lovey day.
Warm regards
Laurence
Excellent products and service
Good web site. Excellent products well described. Quick, well packed delivery.
2 de janeiro de 2025
Resposta da Gardenesque
Hi Jerry,
Thank you for taking the time out of your day to leave us such a lovely review.
This really helps us understand what our customers are looking for from us and our products.
I hope you have a lovey day.
Warm regards
Laurence
Resposta da Gardenesque
Hi Sean,
Thank you for taking the time out of you day to leave us a review.
We really apricate hearing your feedback, especially when its toward a specific member of our team.
We hope you have a lovely Christmas.
Warm regards
Laurence
Wonderful products and great quality
Wonderful products and great quality. Deliver was fast. Good communication
27 de novembro de 2024
Resposta da Gardenesque
Hi Sarah,
Thank you so much for leaving a lovely review.
We really apricate your feedback to help us furhter improve our products and services.
Merry Christmas and Happy New Year.
Warm regards
Laurence
Great product at a great price
Great product at a great price. Well made and great as a gift
2 de dezembro de 2024
Resposta da Gardenesque
Hi Karl
Thank you so much for leaving a lovely review.
We really apricate your feedback to help us furhter improve our products and services.
Merry Christmas and Happy New Year.
Warm regards
Laurence
Resposta da Gardenesque
Hi Chris,
Thank you so much for leaving a lovely review.
We really apricate your feedback to help us furhter improve our products and services.
Merry Christmas and Happy New Year.
Warm regards
Laurence
Lovely planters
Lovely planters, look forward to seeing how they fare over winter outside in cold Sheffield!
29 de novembro de 2024
Resposta da Gardenesque
HI Natasha,
Thank you so much for taking the time out of your day to leave a review.
We really apricate all the feedback we get to further improve our products and services.
Warm regards
Laurence
Most efficient and friendly service
Most efficient and friendly service, quick delivery and great garden pot
29 de novembro de 2024
Resposta da Gardenesque
Hi Christopher.
Thank you for taking the time to leave us a review.
This really help us to further improve our products and services.
Warm regards
Laurence
there is no paid returns
27 de novembro de 2024
Resposta da Gardenesque
Hi Jane,
Thank you for taking the time to leave us a review.
I am very sorry to read that you are unhappy with your purchase and you wish to return it.
Unfortunatly being a small company we are not yet able to offer free returns on purchase. This is something we are striving toward to provide a more positive experience for our customers. It is unfortunate that we are not in that position yet to assist you. If you need any further help with your return please contact us directly.
Warm regards
Laurence
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