GENEVO Avaliações 

94
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Byl jsem řidič z povolání a za těch 35 let jsem nedostal nikdy pokutu, ani jsem nepřišel o body. A bylo to asi štěstí, které nade mnou stálo a určitě i zkušenosti kde policie ráda měří. Rychlost jsem... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Krabička Genevo Max je opravdu výrobek, na který si zvyknete a už bez něj nebudete chtít jezdit. Skrytá policejní auta dokáže odhalit z velké dálky a na úsekovém měření ukazuje průměrnou rychlost, ta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered wrong part by accident. Spoke to one of the guys who was very helpful told him what i needed he said post back wrong one i ordered and he refund me and send me out the correct part i needed an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

El producto es bueno, pero realmente lo que hace bueno a esta empresa es su equipo profesional. Mención especial para DAVID DEL SAT. persona amable, empàtica y colaboradora, tanto por teléfono como... Ver mais

Detalhes da empresa

  1. Empresa de Eletrônicos

Escrito pela empresa

Since 2012, we bring solutions to all motorists, professional drivers, and car enthusiasts who want to travel safe, stress-free and want to focus purely on driving.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

94 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(94)

13 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I was somewhat unhappy to discover they did not provide the USB-C to RJ11 power cable as standard in the pack. I assumed the USB port was power enabled. They contacted me immediately and offered to send the cable free of charge (normally 27 euro plus 20 euro for shipping). I suggested they either add this cable to the standard packaging (I think yes for 799 euro) because many new cars and especially EV cars do not have the 12V legacy power adapter. Very happy with the service.

15 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very reliable company

Very reliable company ! From the order to the delivery , no problem and the GENVO MAX works just perfectly ! I had a problem with my magnetic holder after a few months and they sent one for free !! very commercial !

2 de novembro de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

First Class Customer Service

My experience with this company has been generally very positive. The customer service that I received from Vojtěch Holáň was quite simply first class from the initial point of ordering to the return of the unit and a full refund. I would have offered 5 Stars on the basis that the unit would have offered the expectations I was looking for, however on the basis that this didn't happen I can only offer 4. The product seems a good one and the bands that bands and updates that are covered on a European basis are very good with an easy update process for both Mac and PC users. This was one of the reasons I went for this unit being a Mac user! If you are looking for this type of unit and would thoroughly recommend it based on its general function options, mounting and size compared with similar on the market. Other manufactures should offer the same approach to their customers, as Genevo currently have the edge!

1 de abril de 2022
Avaliação não solicitada
logotipo da GENEVO

Resposta da GENEVO

Hello,
We are happy to hear about your satisfaction. Feedback from our customers is precisely the thing that pushes us further and allows us to be the best on the market.

Avaliado com 5 de um total de 5 estrelas

Great products and unbelievable good…

Great products and unbelievable good customer service

31 de março de 2022
Avaliação não solicitada
logotipo da GENEVO

Resposta da GENEVO

Hello,
We are happy to hear that you are satisfied with our product and wish you many safe travels.

Avaliado com 5 de um total de 5 estrelas

I own this Genevo Max device for about..

I own this Genevo Max device for about 2 years now, and it's fantastic and the best device in Europe!

Also, there is great support from the support and the Developers.

More then happy to have support by monthly updates.

Kind Regards,

Aygul

24 de março de 2022
Avaliação não solicitada
logotipo da GENEVO

Resposta da GENEVO

Hello,
We thank you for the review and believe that your GENEVO radar detector will reliably serve you for a long time.

Avaliado com 5 de um total de 5 estrelas

top produkt - top support

top produkt aber noch besser der support!
die produkte von genevo sind einfach klasse und sparen viel geld - unbestritten! was aber noch mehr zaehlt: der support ist freundlich, bemueht und stets mit rat und tat zur hilfe. gerne wuerde ich 6 sterne vergeben!

8 de fevereiro de 2022
Avaliação não solicitada
logotipo da GENEVO

Resposta da GENEVO

Guten Tag,
es freut uns zu hören, dass Sie mit unserem Produkt zufrieden sind und wir wünschen Ihnen viele gefahrlose Reisen.

Avaliado com 5 de um total de 5 estrelas

Genevo Max - '1 year review' Germany

Genevo offers a very good advisory, even calls you back sometimes & you get an aswer to every question before the deal.
Updates are possible every 3 months (free & optional) and easy to get to without any login. The Genevo max is small, easy to handle, doesn't get under my skin using it & boots up real fast.

This no fancy pioneer tool anymore.

You got so many setting options, that it will work for you, no matter how you config it.
Only Problem: No Eso blocking technically possible with a mobile device & the Genevo Max is pretty expensive - but this was both mentioned before and i am glad at least someone offers a solid detection device.
If you live in a urban area, this is perfect for you
Not working for the high speed tracking on motorways (Eso Es 3.0)
But the Max works fine within it's limits and just when you forgot it's presence, it warn's you from a mobile PoliScan ...
Dodging a bullet gives you always a satisfying smile.
The feeling of a safe drive across big towns and inner city's is great and it saved me two times big ;-)

6 de fevereiro de 2022
Avaliação não solicitada
logotipo da GENEVO

Resposta da GENEVO

Hello,
We are happy to hear about your satisfaction. Feedback from our customers is precisely the thing that pushes us further and allows us to be the best on the market.

Avaliado com 2 de um total de 5 estrelas

de genevo max mis koop voor belgie

Ik gebruik de genevo max 2 maand .Maar hier in belgie ben je er eigenlijk niks mee hij detecteerd de radars niet het is eigenlijk niet meer dan een dure coyotee. Is wel jammer had er meer van verwacht.Heeft iemand een idee welk toestel wel de RT4 van de Gatso T-series en de NK7 kan opsporen

6 de fevereiro de 2022
Avaliação não solicitada
logotipo da GENEVO

Resposta da GENEVO

Guten Tag,
erstens, es tut uns leid, dass Sie mit unserem Produkt unzufrieden sind. Es ist sehr wahrscheinlich, dass Ihr Radarwarner inkorrekt eingestellt war. Wenn Sie uns per Email kontaktieren, können wir Ihnen die empfohlenen Einstellungen für Belgien schicken. Wir arbeiten ständig daran, unsere Radarwarner zu verbessern und ich hoffe dass wir Ihnen helfen können. Mit freundlichen Grüßen.

Avaliado com 5 de um total de 5 estrelas

They are amazing company they always…

They are amazing company they always contact us if any problem to sort it out always they do update not only they sell the product They also work on it so they make the customer happy successful what we pay it’s an amazing company and service thanks

25 de outubro de 2021
Avaliação não solicitada
logotipo da GENEVO

Resposta da GENEVO

Hello,
and thank you for your kind words. We are glad our work makes our customers satisfied and happy. It motivates us to never stop inovating and improving.

Avaliado com 5 de um total de 5 estrelas

Delighted with my purchase…

I am very satisfied with the experience of the company Genevo.The Genevo max is a quality device .The supplied accessories are well thought out and complete.
A very special thanks to Mr Holan who was wonderfully responsive to the questions i asked him.
Th D from France

12 de julho de 2021
Avaliação não solicitada
logotipo da GENEVO

Resposta da GENEVO

Hello,
we are pleased to read that you are satisfied by our product and service. Our salesmen do their best to help our customers find a detector that suits them and are always happy to answer any questions the customer may have.

Avaliado com 5 de um total de 5 estrelas

This is a truly professional company

This is a truly professional company, their sales and support was a wonderful experience. I would not Hesitate to recommend Genovo to others..

Thank you again!

21 de junho de 2021
Avaliação não solicitada
logotipo da GENEVO

Resposta da GENEVO

Hello,
thank you for your review. We are glad to hear that you are happy with our service and we believe you'll be even happier with our product.

Avaliado com 5 de um total de 5 estrelas

Great comapany

long story short, i was hesiteting on spending this much money on a device i've never tried. upon contacting the sales they explained and gave all the details i needed to know to decide, when i finally decided to purchase my Genevo max my card didn't go throught and when i asked Genevo about doing a bank transfer they send me the detail i needed to complete the transfer. when i contacted sales about the best setting for the genevo max they kindly provided a table with the best setting for detection.

16 de junho de 2021
Avaliação não solicitada
logotipo da GENEVO

Resposta da GENEVO

Hello,
we are happy to hear that you were happy with our guidance. Our sales representatives always try to help our customers find a product that will suit their needs, offer help in case any hiccups happen during the payment process and answer any questions the customer may have about their new GENEVO detector.

Avaliado com 5 de um total de 5 estrelas

My Genevo One M had speaker issue

My Genevo One M had speaker issue. I send it from Finland to Genevo (Poland) and 2 weeks later I got it back fixed! One person in sales team and one person in custome service, I was writing emails to both employees was responding to my emails in couple hours. And how they solve my promblem and how they were wrinting was extremly polite and professional. I also bought new device, Genevo Max.

I highly recommed to buy direclty from genevo!

I´m so happy how they deal with customers!

22 de abril de 2021
Avaliação não solicitada
logotipo da GENEVO

Resposta da GENEVO

Hello,
we thank you for your review and are glad that we could be of service to you. We do our utmost to ensure that our products work flawlessly, and should an issue arise, we try to resolve it in a manner that is both quick and satisfactory for our customers. We believe that both your GENEVO ONE M Edition and your new GENEVO MAX will serve you well.

Avaliado com 5 de um total de 5 estrelas

The guys at Genevo couldn’t be more…

The guys at Genevo couldn’t be more helpful
I have a Genevo Pro mated to a 4 head ALP and they took time to help me set it up
Highly recommend company with very knowledgeable and helpful people

15 de abril de 2021
Avaliação não solicitada
logotipo da GENEVO

Resposta da GENEVO

Hello,
thank you for your review. We do our best to help our customers pick and set up the ideal detector for them and we're happy that we could help you.

Avaliado com 5 de um total de 5 estrelas

More then satisfied customer from Belgium

I was looking for information on the product of my choice, an i received immediately an answer with all the info i needed, as well as background information on the products, my experience was a really pleasure , i decided to buy and 2 days later DHL delivered perfectly as agreed, then i was surprised to receive a call to find out if all was as requested.

13 de abril de 2021
Avaliação não solicitada
logotipo da GENEVO

Resposta da GENEVO

Hello,
we appreciate your review. We try to give our customers as much information as is needed to help them pick the best detector for them and we like to ensure that they're happy with our products.

Avaliado com 5 de um total de 5 estrelas

Genevo Pro

Great device, easy communication and quick answers to inquiries ... recommendation!

25 de março de 2021
Avaliação não solicitada
logotipo da GENEVO

Resposta da GENEVO

Hello,
We are happy to hear about your satisfaction. Feedback from our customers is precisely the thing that pushes us further and allows us to be the best on the market.

Avaliado com 5 de um total de 5 estrelas

BEST

I have used Genevo ONE M Radar detectors for two years, and it has worked really well! I can recommend the Genevo ONE M radar detector to everyone!

24 de março de 2021
Avaliação não solicitada
logotipo da GENEVO

Resposta da GENEVO

Hello,
We thank you for the review and believe that your GENEVO radar detector will reliably serve you for a long time.

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