Byl jsem řidič z povolání a za těch 35 let jsem nedostal nikdy pokutu, ani jsem nepřišel o body. A bylo to asi štěstí, které nade mnou stálo a určitě i zkušenosti kde policie ráda měří. Rychlost jsem... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Krabička Genevo Max je opravdu výrobek, na který si zvyknete a už bez něj nebudete chtít jezdit. Skrytá policejní auta dokáže odhalit z velké dálky a na úsekovém měření ukazuje průměrnou rychlost, ta... Ver mais
A empresa respondeu
Ordered wrong part by accident. Spoke to one of the guys who was very helpful told him what i needed he said post back wrong one i ordered and he refund me and send me out the correct part i needed an... Ver mais
A empresa respondeu
El producto es bueno, pero realmente lo que hace bueno a esta empresa es su equipo profesional. Mención especial para DAVID DEL SAT. persona amable, empàtica y colaboradora, tanto por teléfono como... Ver mais
Detalhes da empresa
Escrito pela empresa
Since 2012, we bring solutions to all motorists, professional drivers, and car enthusiasts who want to travel safe, stress-free and want to focus purely on driving.
Informações de contato
Radčina, 16100, Praha, República Tcheca
- +420 731 000 488
- sales@genevo.com
- www.genevo.com
4,4
Excelente
94 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Value, function and backup make Max a great investment.
I have my Genevo Max a week now. Several independent sources recommend the Max for Ireland. It outperforms any previous detector I've tried. I had to contact Josef at customer care to help with a few teething problems. Great feedback and assistance. All emails answered quickly and honestly. I am confident that Genevo will continue to take care of me. With such technology with backup and updates, you definitely get what you pay for and I would strongly recommend this product.
24 de fevereiro de 2021
Avaliação não solicitada
Resposta da GENEVO
Hello,
we're happy about your recommendation and trust our product will serve you well.
Josef and all of our other customer service representatives will gladly answer any future questions you may have.
GENEVO Support Team
Great model this genevo max.
Great model this genevo max.. Works perfectly like promised in genevo web pages.. Harley Davidson advertise " loud pipes saves lives.... genevo max " max saves speed fines....
13 de fevereiro de 2021
Avaliação não solicitada
Resposta da GENEVO
Hello,
we're glad to hear that you're happy with the performance of the GENEVO MAX and we trust it will protect you from many fines.
GENEVO Support Team
Good product and excellent support
Peter from Sales help me which product to buy for my country. Genevo works perfectly in Spain!!
4 de fevereiro de 2021
Avaliação não solicitada
Resposta da GENEVO
Hello,
we always try to help our customers to find a device that will suit their needs and we're happy that we could help you as well.
GENEVO Support Team
A company that highly values it's customers.
I can't praise the customer service level of Genevo highly enough.
They stepped in & supported me after a 3rd party had let me down with an after sales issue.
Their premium products & service levels have secured me as a future customer.
Thanks especially to Joseph.
22 de dezembro de 2020
Avaliação não solicitada
Resposta da GENEVO
Hello,
we apologize for your bad experience with one of our parthers, but are delighted to hear that we could reinvigorate your trust in us.
Our customer service representatives, including Joseph, always try to resolve any situation to the highest satisfaction of our customers.
GENEVO Support Team
Resposta da GENEVO
Hello,
we're pleased to hear that both we and our products were of help to you.
GENEVO Support Team
Genevo MAX
Good company to deal with, been very responsive on the product queries I've had. Nice detector and picks up digital gatso in the UK 😎
22 de julho de 2020
Avaliação não solicitada
Resposta da GENEVO
Hello,
it was our pleasure to answer your questions.
We're always working hard to make sure our detectors are up to date and able to detect any measuring devices used on the roads.
GENEVO Support Team
Top product
Top product, it is an protecting angel on the road. I was rather sceptic before buying, but after few months of using it, I can highly recommend....
10 de junho de 2020
Avaliação não solicitada
Resposta da GENEVO
Hello,
we're happy to hear that our product has served you well and answered any doubts you may have had about radar detectors.
GENEVO Support Team
Pretty much everything went great
Pretty much everything went great. Very informative communication before purchase, quick delivery (2nd day after payment) and of course detector Genevo Max works like a charm. So I can definitelly recommend Genevo.
8 de junho de 2020
Avaliação não solicitada
Resposta da GENEVO
Hello,
we're glad to hear that the GENEVO MAX has served you well and appreciate your commendation.
We try to be as time efficient as possible and deliver our products to our customers in the shortest possible time frame.
GENEVO Support Team
As a proud owner of GENEVO One M I…
As a proud owner of GENEVO One M I would like to point out a great support and premium database of red light and speed section cameras. Much better compare to my previous Valentine One. Well done GENEVO.
8 de junho de 2020
Avaliação não solicitada
Resposta da GENEVO
Hello,
our customer support and database specialist try their best in order to protect you from any stationary threats you may encounter, resolve any issues you may experience or answer any question you may have.
GENEVO Support Team
GENEVO MAX
GENEVO MAX. Great performance, superb magnetic mounting. Updating ahead of competition. Fully recommend.
5 de junho de 2020
Avaliação não solicitada
Resposta da GENEVO
Hello,
we're pleased to hear that you're happy with the experience the GENEVO MAX provides. We try to make any updates as smooth and intuitive as possible.
GENEVO Support Team
Excelent servis and great stuff
5 de junho de 2020
Avaliação não solicitada
Resposta da GENEVO
Hello,
we're glad to hear that our service has pleased you.
GENEVO Support Team
Perfect after-sales service
Perfect after-sales service! Fast communication, and product return the next day with a delivery time of one day only! I recommend
29 de abril de 2020
Avaliação não solicitada
Resposta da GENEVO
Dear Max, thank you for taking the time to write us a review! We appreciate it and hope that you will love our product.
Genevo.com
Sollte jemand einmal auf die Idee kommen und bei Genevo.com einen Radarwarner oder sonstiges bestellen wollen, rate ich hiermit dringend ab. Bestellungen werden via email kommuniziert- Vorschläge gemacht und wenn man es dann bestellt, kommt die Ware nicht an. Es wird mit 1-3 Tagen Lieferzeit geworben die nie eingehalten wird bzw. gar nichts ankommt beim Kunden. Weiters wird auf Nachfrage wo nun die Ware bleibt nicht reagiert. Überweist bitte nichts via Kreditkarte. Obwohl schon seit einem Monat immer wieder schriftlich urgiert, passiert nichts. Das einzige was bleibt, ist die Kreditkartenfirma mit allen Details zu informieren und das Geld zurück zu holen.
Der Support von Genevo ist der schlechteste den ich je erlebt habe.
Ruft man die Servicenummer an, hebt nie jemand ab oder ruft zurück.
Der angepriesene Chat funktioniert auch nicht.
Bzgl. Funktion: Spart Euch das Geld
#Radarwarner #Gps
28 de dezembro de 2019
Avaliação não solicitada
Resposta da GENEVO
Lieber Alex,
Im Namen der Marke GENEVO möchte ich mich aufrichtig für Ihre enttäuschende Erfahrung entschuldigen. Feedback ist für uns sehr wichtig und wir wissen es zu schätzen, die Zusammenarbeit mit unseren Kunden ist etwas, das uns weiterbringt und uns von der Konkurrenz abhebt.
Wir haben das Thema untersucht und bedeutende Maßnahmen ergriffen, um die Erfahrung zu verbessern. Es wurden Verbesserungen an den Zahlungs-Gateways, dem Online-Chat, der Validierung von Zahlungseingängen und dem Kundendienst vorgenommen, indem ein Ticket-System zur besseren Verfolgung des Status eingeführt wurde.
Als Entschädigung möchten wir Ihnen ein lebenslanges kostenloses Update für Ihr Gerät anbieten. Bitte wenden Sie sich an unseren Support unter support@genevo.com und geben Sie uns Ihre Seriennummer bekannt, damit wir sie aktivieren können.
Vielen Dank, dass Sie sich die Zeit genommen haben, über Ihre Erfahrungen zu schreiben, wir haben daraus gelernt und hoffen, dass wir die Chance bekommen, dies wieder gut zu machen.
Mit freundlichen Grüßen
GENEVO team
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