GOTO Group Avaliações 2.093

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Roisin provided a level 3 survey for the house I am purchasing. She called me once she completed her survey she advise what she found ahead of receiving the report. Report arrive promptly very thoroug... Ver mais

Avaliado com 5 de um total de 5 estrelas

All the comms with this group were clear, precise and efficient, including having to rearrange the date of the survey. George Brown was my personal contact and nothing was too much trouble. The survey... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very good service. We were struggling with the sale of our leasehold flat. Upon the first auction session we were successful and found a great buyer. Process seemed clear and supported by GoTo. There... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ryan provided excellent customer service from start to finish. He was incredibly helpful, taking the time to guide me through the process and ensuring I had all the relevant information I needed. He... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Leilões online
  2. Auditor Fiscal
  3. Corretor hipotecário
  4. Casa de leilão de imóveis

Escrito pela empresa

GOTO Group provide an end-to-end home moving solution, consisting of nine property services. Our innovative platform, includes the following products: Mortgages, Removals, Surveys, Conveyancing, Home Insurance, EPC, Floorplan, Online Auctions and our unique Committed Buyer product. Providing choice to consumers, adding value to agents.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Roisin provided a level 3 survey for…

Roisin provided a level 3 survey for the house I am purchasing. She called me once she completed her survey she advise what she found ahead of receiving the report. Report arrive promptly very thorough would definitely use her again

22 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Libby De Gelas Has been really great

Libby De Gelas Has been really great; very responsive, informative and overall lovely to liaise with. Thank you!

23 de abril de 2026
Avaliação não solicitada
logotipo da GOTO Group

Resposta de GOTO Group

Ah that so nice to hear, thanks for letting us know how lovely Libby was and thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

Great service

Sophia J was really helpful

23 de abril de 2026
Avaliação não solicitada
logotipo da GOTO Group

Resposta de GOTO Group

Thanks for your review, and good to hear how helpful Sophia was. Thanks for choosing the GOTO group.

Avaliado com 5 de um total de 5 estrelas

Great friendly service

Ryan was great over the phone, so helpful, gave great context and information regarding the level 2 and 3 homebuyers survey. Thank you for your help & reassurance!

23 de abril de 2026
Avaliação não solicitada
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Resposta de GOTO Group

So pleased to hear that Ryan explained everything so well, we are grateful for you choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

Communications/Professionalism

All the comms with this group were clear, precise and efficient, including having to rearrange the date of the survey. George Brown was my personal contact and nothing was too much trouble. The survey report was sent within 4 days of the survey and was easy to follow.

13 de abril de 2026
Avaliação não solicitada
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Resposta de GOTO Group

What a lovely review - thank you and great to hear that George was so helpful. Thanks for choosing the GOTO group.

Avaliado com 5 de um total de 5 estrelas

Good sale and Moving

Thanks to Lisa and the team they were professional and supported us throughout the process. They made the experience a lot easier to work with and nothing was to much trouble. Thank you all.

16 de abril de 2026
Avaliação não solicitada
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Resposta de GOTO Group

So pleased to hear that everyone played their part in getting this progressed for you. Thanks for choosing the GOTO group.

Avaliado com 4 de um total de 5 estrelas

He is polite

He is polite, consistent and proactive.

21 de abril de 2026
Avaliação não solicitada
logotipo da GOTO Group

Resposta de GOTO Group

Thanks for your review, we work hard to help our customers, thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

Efficient service

Both Lucy and Ryan were a pleasure to deal with. They were both friendly and efficient. Great service

22 de abril de 2026
Avaliação não solicitada
logotipo da GOTO Group

Resposta de GOTO Group

Thank you so much for your review - great to hear that the service by both of our lovely team members was good. Thanks for choosing the GOTO Group

Avaliado com 1 de um total de 5 estrelas

Dont deal with this company they make…

Dont deal with this company they make appointments and then cancel i had work booked off flights booked and car hire and they just cancel two weeks trying to make an appointment then they cancel waste if time

20 de abril de 2026
Avaliação não solicitada
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Resposta de GOTO Group

Dear Mr Greaney

We acknowledge receipt of your review, as has been discussed with you we have continued to try to arrange with the seller to enable the viewing to proceed, however at this moment they are unable to accommodate. As explained to you the seller is responsible for their own viewings, it is not part of the service that we provide to them, and we do not therefore have any ability to arrange this for you.

I do understand that this is frustrating for you however understand that alternative dates and times have been offered.

Avaliado com 4 de um total de 5 estrelas

Very responsive and good communication

I would give five stars, but I haven't yet had the survey yet. I worked with Cameron who was very helpful and very responsive. He helped me organize a survey which will be done promptly. I would give five stars, but I am awaiting the end of the process and for the survey to actually take place.

20 de abril de 2026
Avaliação não solicitada
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Resposta de GOTO Group

Thanks for your review and we hope you will come back and give us the five stars when you receive the report! Thank you for choosing the GOTO group.

Avaliado com 5 de um total de 5 estrelas

Helpful and efficient

Options and prices clearly stated by Harry. No pressure put on me. Simple and efficient.

20 de abril de 2026
Avaliação não solicitada
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Resposta de GOTO Group

Thanks for your review, we do try hard to make our pricing transparent and easy to understand so its good to hear it works. Thanks for choosing the GOTO group.

Avaliado com 5 de um total de 5 estrelas

We had a really easy experience with…

We had a really easy experience with GOTO for our homebuying survey. We opted for a level 3 and their prices were very competitive. Payment and terms were easy to understand.
Our advisor Cameron Rafferty was great and very professional.

20 de abril de 2026
Avaliação não solicitada
logotipo da GOTO Group

Resposta de GOTO Group

Thank you for your review - its good to hear that Cameron was able to help you. Thank you for choosing the GOTO group.

Avaliado com 5 de um total de 5 estrelas

Haven't had the survey yet but great customer service

Haven't had the survey yet, so I can't comment on that but Ryan Pervez was incredibly helpful over the phone. He was very helpful and took the time to talk me through the process and answered my questions in a clear and accessible manner.

17 de abril de 2026
Avaliação não solicitada
logotipo da GOTO Group

Resposta de GOTO Group

Thank you for you review, it sounds like Ryan did a great job to help sort out your survey. Thank you for choosing the GOTO group.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Lucy had brilliant communication throughout and made the whole process as easy as possible. Would highly reccommend!

17 de abril de 2026
Avaliação não solicitada
logotipo da GOTO Group

Resposta de GOTO Group

Thank you for your review and we are so pleased that Lucy was so helpful. Thank you for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service. We were struggling with the sale of our leasehold flat. Upon the first auction session we were successful and found a great buyer. Process seemed clear and supported by GoTo. There was only a couple times we promoted to know what was happening as sometimes the progressor said they were doing something and we didn’t hear back. However they were open to promoting and there were honestly no issues. I really recommend this service.

16 de abril de 2026
Avaliação não solicitada
logotipo da GOTO Group

Resposta de GOTO Group

Thank you for your review and we do appreciate the feedback, it is important to us to understand what is going well. Thank you for choosing the GOTO group.

Avaliado com 5 de um total de 5 estrelas

Outstanding service

Outstanding service, dealt with Ryan Pervez very responsive put me in the right direction and made it easy for me to be in the right hands. I would highly recommend

16 de abril de 2026
Avaliação não solicitada
logotipo da GOTO Group

Resposta de GOTO Group

We are so pleased that Ryan was so helpful and that everything went well. Thank you for choosing the GOTO group.

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