GOTO Group Avaliações 

2.410
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

They've been incredibly helpful in taking me from the initial stages of engaging with solicitors and through to conveyancing. They made it very simple and did all the leg work for me. Would definitely... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a great experience with them so far. They've provided quotes for the conveyancing on re-mortgage and the new purchase, plus the building surveys. They've been very responding in sorting out any... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Cameron made the process of getting a survey done seemless, especially for us first time buyers who often felt out of our depth. Very responsive also!

Avaliado com 5 de um total de 5 estrelas

Had a dealing with these guys for getting a house i’m purchasing to be surveyed. Joe & Harry on the phone are great guys, no unnecessary up selling, straight to the point with a great recommendation.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Leilões online
  2. também em
  3. Auditor Fiscal
  4. Casa de leilão de imóveis
  5. Corretor hipotecário

Escrito pela empresa

GOTO Group provide an end-to-end home moving solution, consisting of nine property services. Our innovative platform, includes the following products: Mortgages, Removals, Surveys, Conveyancing, Home Insurance, EPC, Floorplan, Online Auctions and our unique Committed Buyer product. Providing choice to consumers, adding value to agents.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(2.410)

633 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

First time buyers with limited knowledge

We are first time buyers and were put in touch with Lewis Hall. He was so lovely and very patient and knowledgeable in what we would require. He was available for any further questions we had and just overall made the whole process so easy. Would 100% recommend and use their services again.

3 de julho de 2026
Avaliação não solicitada
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Resposta da GOTO Group

We are so pleased to hear what a great job Lewis did for you, thanks for letting us know and thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

Very professional

Very professional, prompt and friendly service, reasonably priced and much appreciated

24 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

We are so pleased to hear that we did a great job for you. Thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Knowledge about products. Very polite efficient service.

Joe was a pleasure to speak with. Would definitely recommend this service.

24 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

This is so nice to hear, thanks for letting us know what a great job Joe did for you. Thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

Quick turnaround

We dealt with Sophia, she was brilliant, have us all the information we needed and got our survey booked in to take place within a few days.

11 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

Thank you so much for your review, we do appreciate it and thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

Great service throughout

Great service throughout, Lewis Hall was exceptional and on hand whenever we needed him, I was most impressed with how he checked up on us as everything was going on, definitely made the process feel much smoother.

20 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

This is so nice to hear, thanks for letting us know and thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

Thanks Joe

Thanks Joe, quick and easy to organise. I definitely recommend using these guys for your surveys.

20 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

Thanks Julien - we do appreciate your review and thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

Thorough, Professional and Reassuringly Detailed Survey

Roisin carried out a Level 2 survey on the property I am purchasing and I was extremely impressed with the thoroughness and professionalism of both the inspection and the report.

The report was detailed, clear and well structured, with plenty of photographs and useful explanations of the issues identified. It gave me a much better understanding of the condition of the property and what needed further investigation before proceeding.

I also really appreciated the level of care taken throughout the survey. Nothing felt rushed or superficial, and the report gave me confidence that the property had been assessed properly.

Thank you, Roisin, for such a thorough and professional service. I would happily recommend her to anyone arranging a property survey.

5 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

Thank you so much for letting us know what a great job Roisin did, we do understand how important it is to get detailed information when you are buying a property and we are pleased to help. Thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

I made an enquiry with regard to…

I made an enquiry with regard to arranging a Level 3 surveyors report. I dealt with Harry Caitlin who was extremely helpful, friendly and knowledgeable. He clearly outlined the process and relevant next steps. The booking and payment was sorted within 5 minutes and the survey took place the following week. I could not recommend the Go To Group enough.

19 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

Harry is the star again! Its great to hear how he sorted everything our for you. Thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

Harry was lovely and so helpful

Harry was lovely and so helpful. Any questions we had were answered straight away. And we got what we inquired about, so we are very happy with the service.
Thanks so much 😊

19 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

We are pleased to hear how Harry could help you and what a great job he has done. Thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

We would like to personally thank Lewis Hall…

We would like to personally thank Lewis Hall, Property Consultant, for his exceptional service and support. From the very beginning, Lewis has gone above and beyond for us and continues to do so.

We are currently in a very difficult situation, but Lewis has shown nothing but compassion, understanding and professionalism throughout. His knowledge and dedication have made a real difference to us, and we truly appreciate everything he has done.

We would highly recommend Lewis to anyone. Thank you, Lewis!

19 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

Another lovely review for our Lewis - what a star! We do hope that things improve for you and thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

Good communication, competitive pricing, no time wasting.

Harry was really helpful and provided complete clarity over what will be provided during the survey? There was no time wasting and the price was very competitive overall a very positive experience. Would recommend to others.

19 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

What a great review, we are pleased Harry could help you so easily. Thanks for choosing the GOTO Group.

Avaliado com 4 de um total de 5 estrelas

From making the decision for a full…

From making the decision for a full survey to receiving the report very promptly, I couldn’t fault it. I had a few questions and although Chris Regan was on annual leave he called me when he got back. Would definitely recommend GO TO

5 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

Great to hear that Chris did a great job for you. Thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

Couldn't have asked for better service from Lewis!

Honestly, Lewis has been amazing from day one. As soon as we had our first call, he had the quotes over to me straight away—no waiting around or having to chase.
​What I appreciated most was how on top of things he was throughout. He was constantly checking in on how everything was progressing and jumped in to follow up with vendors proactively whenever needed, saving me a ton of hassle.
​Super reliable, genuinely helpful, and made the whole process stress-free. Thanks so much, Lewis! Definitely recommended

19 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

Thank you so much for your kind review, we do appreciate it and we are so pleased Lewis could assist you. Thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

My experience with GOTO was amazing

My experience with GOTO was amazing, especially Cameron Rafferty, he was incredibly helpful and able to get us a great deal for a survey, it is very appreciated thank you!

17 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

Another great review for Cameron! thanks so much for letting us know and thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

Excellent service from GOTO, in particular Sophia

I contacted GOTO Group regarding a Level 3 survey for a property I am purchasing, and I have been extremely impressed with the service so far.

In particular, I spoke with Sophia, a Home Move Consultant, and she was exceptional. She was incredibly pleasant, professional, and knowledgeable, and had all of my details ready at the outset of the conversation. She explained the different survey options clearly and patiently, while managing to strike exactly the right balance between explaining things thoroughly and never making me feel that I was being talked down to.

One thing I particularly appreciated about GOTO was the fact that they didn't continually chase or pester me. They initially contacted me by text and then simply left me to get in touch when I was ready. When I eventually called, my details were already on file and Sophia was able to pick things up immediately. That combination of being available without being intrusive is something specific about GOTO and something I really appreciated.

Sophia was extremely well-spoken, patient, and knowledgeable. She somehow managed to explain everything as though I had no prior knowledge, whilst simultaneously treating me as someone capable of understanding the detail. That's a difficult balance to achieve, and she did it brilliantly. Everyone knows that buying your first home can be a very stressful time, but Sophia made this particular experience seem straightforward. She is a credit to GOTO Group and deserves every bit of recognition she receives.

I haven't had the survey carried out yet, but based solely on my experience with GOTO so far, I have been thoroughly impressed and would have no hesitation recommending them.

18 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

Wow we are over the moon with your review, thank you so much, its brilliant to hear that Sophia looked after you so well. Thank you for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

Easy & efficient service

Easy & efficient service. Esp. Cameron who took the time to personify his service.

18 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

Thanks you so much for your review and thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

We were recommended to use GoTo by Clements

We were recommended to use GoTo by Clements Estate Agents … and Jamie, who we spent most of time engaging with was exceptional. The quickness of his response, calm yet confident on email and phone … I had a light level of trust that he would listen to understand and either act promptly or direct me clearly.
Thank you

4 de agosto de 2026
Avaliação não solicitada
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Resposta da GOTO Group

We are delighted to hear this and are so pleased that Jamie did such a great job. Thanks for choosing the GOTO Group.

Avaliado com 5 de um total de 5 estrelas

GOTO group

GOTO group were recommended to us by our mortgage advisor and I they provided great support. Specifically Andy Munro who helped us throughout the process and responded quickly to any questions we had. Great experience and would recommend to anyone needing home surveying.

18 de agosto de 2026
Avaliação não solicitada
logotipo da GOTO Group

Resposta da GOTO Group

We are so pleased that we were able to help and that Andy took good care of you. Thanks for choosing the GOTO Group.

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