Home Appliance Guard Avaliações 

Sadie was very polite and helpful. I have been with Homeguard for many years and have found them approachable and ready to accommodate a customers needs.

Customer service really helpful. Kept informed of everything by email and txt. Engineer came in the time slot I was given. Janis was polite, explained what he was doing, fixed problem quickly and efficiently.

Great service, engineer was out within 3 days to fix my washing machine, it needed a new part, Mark Ward from the Domestic Heroes team had the part needed on his van and it was fixed in no time, nice guy thankyou.

Shannon was very helpful and helpful

Excellent engineer

Janis arrived on time. He was polite and informed me of job progress throughout.

Good customer service as always a very friendly and helpful 😊 I'm sorry I couldn't remember the date exactly.

Answered the phone quite quickly we're very helpful passing me through to the repairs line once my original enquiry was dealt with. The engineer rang me within 24 hrs and I only had to wait a couple of days for the part to arrive and be fitted

I was glad to see janis again, he is caring and a very nice person to talk to. He always has a smile on his face, and very helpful, he is like a gentle giant because he is so tall.He always manages to sort the problem and is very efficient.

As always a helpful friendly service nothing too much trouble

We have met Yanis before. He came to fix our old LG machine. Nice to see him again with our newish machine. He’s friendly, efficient and sorted out our washing machine quickly. Thank you Yanis. Very pleased.

Me and my good lady gave been with Home Appliance Guard for 10+ years and the service from reporting any fault has been dealt with in a very profeesional and courteous manner, from the first phone call to the engineer visiting and resolving problem. To add the engineer Yanis was first class.

Really pleased with all aspects of this company. From the time I rung to give them details of my appliance not working until new delivery. I spoke to Sadie today and everything has been spit on. Thankyou for help.

Very well mannered and efficient engineer explained problem well and made a swift repair

Repair completed without fuss

Very friendly and quickly solved the issue

Bee rang me back and sorted my problem out

She listened to me and told me what I should do and sent emails immediately

Fridge freezer problems. Had an engineer out twice, but it is still leaking . Ruined one floor, I am waiting to install a new floor but 2 months on getting no where. Extended warranty not worth the paper it’s written on. Diabolical customer service care.

When telephoning Home Appliance Guard to arrange a repair, the automated message gave me the choice to have their customer services call me back rather than waiting on the line. I was happy to use this service and received a call back within 10 minutes. Bee was very helpful and pleasant to speak to. She advised me of the process to arrange for one of their repairers to come to my address to fix my appliance. She also checked and updated my account information as well as transferring my call to the relevant department to receive a quote on other appliances.