U was helped find my parcel as one part went missing through the del company The item was well packed but I did not use the item as my husband passed away sadly Hot bin had the item back but sad... Ver mais
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Veja o que dizem as avaliações
Easy to order, kept updated regarding delivery. Light and easy to manoeuvre and clear instructions. It took just 10 days to really heat up and I've been topping up as the level falls. I'm looking forw... Ver mais
A empresa respondeu
Prompt delivery, easily assembled and temperature at a good level after one week. Only had it 2.5 weeks so can’t comment on the output yet.
This is a solid and well-built unit, especially considering the material it’s made from. It arrived quickly and was securely packaged. It’s more labour-intensive than a traditional cold compost... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
HOTBIN is passionate about composting and getting more people to do it! With the HOTBIN range of hot composters more types of waste can be recycled more quickly into rich, peat-free compost. Reaching 40-60c, HOTBIN uses hot composting methods to help to recycle more types of home and garden waste into compost and reduce the amount of waste sent to landfill. No turning or tumbling required. Designed and made in the UK.
HOTBIN Brand Promise
Escrito pela empresa
- We're committed to support you
- At HOTBIN, our promise is simple: if you have enough waste, there is no reason you cannot successfully hot compost with HOTBIN. We’re not just selling you a bin, we’re here to help you turn food and garden waste into rich, usable compost, confidently and consistently. Our dedicated customer support line is available 5 days a week, ready to guide you through every stage, from first setup and getting the temperature up, to troubleshooting and fine-tuning your routine. Whether you’re a complete beginner or an experienced composter, we’ll support you with clear, practical advice until you are satisfied you are up and running. If you ever feel stuck, unsure, or just want reassurance that you’re on the right track, please call our free phone number 0808 168 8499. With HOTBIN, you’re not on your own we’re here to help.
Informações de contato
Spennymoor, Reino Unido
- 08081688499
- help@hotbincomposting.com
- www.hotbincomposting.com
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4,6
Excelente
748 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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My experience as up an 87 year old man is…
My experience as an 87 year old man is the lack of information as to the filling of the bin, as I have a lot of waste food from my hotel + garden waste & wood chipping. & newspaper
The waste food is wet.
9 de março de 2026
Resposta da HOTBIN Composting
Thank you for your review.
The HOTBIN can deal with a wide range of waste and there is not much it will not compost.
You should have received a user guide with your purchase - please confirm if this was missing and our customer support team can get this sent to you. They will also be able to help with any queries you have regarding what types of waste you can add to your HOTBIN.
Freephone 0808 168 8499
Email help@hotbincomposting.com
The HOTBIN Team
Resposta da HOTBIN Composting
Thank you for your review.
Fantastic news that your HOTBIN was delivered quickly.
When empty it is surprisingly lightweight and easy to manoeuvre - not so much when it's full of compost though.
Hope you have your first batch of compost ready soon.
The HOTBIN Team
Seems like a well designed bin
Seems like a well designed bin. Came with a handy leaflet with all the information you need to get started, so no need to go looking on a website. Already getting plenty of liquid feed after just over a month.
24 de fevereiro de 2026
Resposta da HOTBIN Composting
Thank your for your review.
It's great to hear that you found the HOTBIN user guide helpful to get you started.
We wish you happy HOTBIN Composting
The HOTBIN Team
My new thermometer arrived quickly
6 de março de 2026
Resposta da HOTBIN Composting
Thank you for your review.
Great to hear that you received your thermometer quickly.
Happy HOTBIN Composting
The HOTBIN Team
Great product
Great product. The Hot Composter really does generate a surprising amount of heat which helps to breakdown the compost. It is still too early to say how quick it produces the required compost but with the heat it generates I am sure it is doing the job much quicker than conventional composters
24 de fevereiro de 2026
Resposta da HOTBIN Composting
Thanks for the great review! We’re so pleased you’re seeing that “wow” heat effect already, it’s a key part of why HOTBIN breaks waste down faster than conventional composters.
You’re right that it can be a little early to judge the finished compost, but if the heat is building and staying up, you’re absolutely on the right track. Keep it topped up little and often with a greens/browns balance, and you should start to see good results after 90 days. Happy hot composting!
Destroyed by Foxes
Purchased under two years ago. Now entirely dysfunctional. Heat mechanism never worked well despite repeated attention to layering of compost with cardboard and reinserting hot water bottle. After only year, the foxes had ravaged the thermal dials out of the lid and started to attack the sides. Should be clad in ply wood box to protect from Foxes. Very disappointed.
7 de julho de 2025
Avaliação não solicitada
Resposta da HOTBIN Composting
I’m really sorry to read this, especially as you’ve had it under two years and it’s left you unable to use it.
Fox damage to the lid/dial and side panels isn’t something we want any customer dealing with, and it’s also not the experience we expect in terms of getting up to temperature when the setup is right.
If you’re happy to, please contact our customer support team with your order number, photos of the damage (lid/dial area and sides), and a quick note on what you’ve been adding. We’ll review what’s happened and advise on the best route to get you back up and running, if possible. We can also communicate practical steps to deter repeat damage (positioning, base, and simple protective precautions).
Top Tips:
Don’t “lasagne layer” - HOTBIN works best when materials aren't isolated in layers, lightly stir fresh waste into the top of the heap.
Using cardboard: Use shredded or finely torn up paper/cardboard as your “brown” to soak up moisture and keep airflow in the mix (avoid layering with big, intact sheets). Pair it with some woodchip/prunings if possible.
Use of the hot water bottle: Only use it when there’s plenty of easy-to-digest waste already in the bin and the internal temperature is below 15°C. Fill with hot/boiling water, bury it in the top layer, close the lid and don’t open for 24 hours before checking again.
Too early to give an opinion.
Hotbin instructions say the compost may be harvested from 30 days (mulch) to 90 days (rich compost). How can I give you five stars until I have seen the results?
3 de março de 2026
Resposta da HOTBIN Composting
Hi there,
The 30–90 day guidance is a typical range once the HOTBIN is up to temperature and you’ve built a good “active” heap, but every garden (and every mix of waste) is different.
For your first HOTBIN compost harvest we would recommend waiting 90 days from when you first see 40°C on the internal thermometer. You can always come back and edit your review once you have seen the results of your composting efforts. Good luck, and if you need any help please visit the Support pages on the HOTBIN website.
Happy Composting 🙂
The bin looks good and works well.
The bin looks good and works well.
But I had a problem with a rat eating the bottom of the bin which now leaks. The small print when I received the bin mentioned this, but it might have been helpful to know this could be a problem in advance. The outside of the bin is not as robust as I would expect for the price.
3 de março de 2026
Resposta da HOTBIN Composting
Thanks for your review we’re pleased to hear the bin looks good and is working well, but we’re genuinely sorry to hear about the damage.
You’re right to flag this. As with most composters, rodents can sometimes cause issues if they’re attracted by food-rich areas. HOTBIN's fully sealed design and odour filter address this to prevent odours and any interest from pests.
If you’re happy to, please get in touch with our customer support team with your order details and a couple of photos of the damage. We’ll advise on the best fix (and the steps to help prevent a repeat), so you can get back up and running as quickly as possible.
The key things are to not add any cooked food waste until the heap is over 40°C, ensure you don't drop any food waste near the bin. And to double check the lid and front hatch are sealed shut.
Ordering and delivery were excellent
Ordering and delivery were excellent. I am very new to this method having previously composted in open crates with great success. What I would have liked is a comprehensive list of things to put in the bin. I am using my initiative at present. I am now almost up to where I have to put the hot water bottle in.
3 de março de 2026
Resposta da HOTBIN Composting
Thanks so much for your review, happy to hear the ordering and delivery were spot on.
Completely understand the ask on a clearer “what can I put in?” list, especially if you’re moving over from open crates. You’re doing the right thing using your initiative, but if you’d like a simple rule of thumb: most kitchen scraps and garden clippings are fine, just keep a good balance of “greens” (wet) and “browns” (dry) so it stays hot and airy. Balance food waste with items, shredded paper.
There are some great resources on the HOTBIN website if you click on the Support Link > Then Get composting. Also check out the Download Centre under the Support Link.
Or you can speak directly with with a member of the team via our free phone number. Hope this helps!
PS You only need to use the bottle when the internal temperature of the HOTBIN is below 15°c, and the bin is half full, this helps to give the temperature a quick 24hr boost. Do get in touch if you need any further support.
Resposta da HOTBIN Composting
Thank you for your review.
We are delighted to hear that your purchasing experience was positive and that our instructions are easy to follow.
Happy HOTBIN Composting to you.
The HOTBIN Team
Prompt delivery, good condition.
The bin arrived promptly and in good condition. Good instructions and easy to assemble and start off.
3 de março de 2026
Resposta da HOTBIN Composting
Thank you for your review.
We are delighted to hear that your HOTBIN arrived promptly and you are already on your HOTBIN Composting journey.
Wishing you Happy HOTBIN Composting
The HOTBIN Team
My new hotbin is WONDERFUL!
My new hotbin is WONDERFUL!
I transferred some compost from an old style composter and already see the difference. It took only a few days to reach 55degrees.
Great service from suppliers.
26 de fevereiro de 2026
Resposta da HOTBIN Composting
Thank you for your review.
So great to hear that you are already experiencing hot composting temperatures with your new HOTBIN. We do try to give the best service we can so thank you for noticing this too.
Happy HOTBIN Composting
The HOTBIN Team
Very happy with my new hot bin
Very happy with my new hot bin. Service was excellen.
27 de fevereiro de 2026
Resposta da HOTBIN Composting
Thank you for your review.
We are delighted to hear of your positive purchasing experience.
Happy HOTBIN Composting
The HOTBIN Team
This is our 2nd Hotbin
This is our 2nd Hotbin, it’s so easy to dispose of food waste & before you know it the compost is ready to use!
20 de fevereiro de 2026
Resposta da HOTBIN Composting
Thank you for your review.
Wow your second HOTBIN, that's fantastic to hear. Glad you are a very happy HOTBIN Composter.
The HOTBIN Team
I've had a Hotbin for a few years now
I've had a Hotbin for a few years now, I bought it at the Chelsea flower show
Its been very good at composting, in fact too good, I have lots of compost and nowhere to use it
We can literaly throw anything organic in there and it will rot away
Its very simple to use and takes up very little room
20 de fevereiro de 2026
Resposta da HOTBIN Composting
Brilliant review thanks, and love that you picked your HOTBIN up at the Chelsea Flower Show - the HOTBIN Team at the events we attend are great to talk to about all things composting!
We had to smile at “TOO GOOD”… that’s a very nice problem to have. If you’ve got compost coming out faster than you can use it, you'll have to start bagging it up for family members or share a few bags with neighbours/allotment friends.
Really pleased to hear how simple you have found it to use, how little space it takes up, and that it’s been happily munching through all your organic waste for the last couple of years. Happy HOTBIN composting!
Resposta da HOTBIN Composting
Delighted to hear delivery was prompt and the instructions were clear. Happy hot composting!
Very easy to set up
Very easy to set up, got it up to temperature nice and quickly! Recommend using a remote Sonoff thermometer instead of relying on the one on the lid. You can then track the internal temp instead of opening lid!
16 de fevereiro de 2026
Resposta da HOTBIN Composting
Thanks for the great review, brilliant to hear you got up to temperature quickly and found things easy to set up! Thanks for the top tip on monitoring without lifting the lid using the Sonoff thermometer. Have fun tracking the temperature!
All delivered ok
All delivered ok, though the bag of wood chips was delayed. Otherwise clear instructions and now up to 40°!
12 de fevereiro de 2026
Resposta da HOTBIN Composting
Thanks for the review and sorry the woodchip arrived a bit later than the rest, that happens sometimes. Great to hear everything else was clear and you’re already cooking away at 40°C. Good work!
Resposta da HOTBIN Composting
Thank you for your review.
We are delighted to hear that your purchasing experience was efficient.
Happy HOTBIN Composting
The HOTBIN Team
Easy to order what I wanted and…
Easy to order what I wanted and delivery was super quick
9 de fevereiro de 2026
Resposta da HOTBIN Composting
Thank you for your review.
We are delighted to hear that your purchasing experience was simple and quick.
Happy HOTBIN Composting
The HOTBIN Team
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