House of Kojo Avaliações 

4.187
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Lovely good quality plants. The packaging was great too, they really took care to ensure the plant doesn't get too stressed during transit. Only thing, would like to know more about my order status af... Ver mais

Avaliado com 3 de um total de 5 estrelas

There was confusion around who was delivering the packages. First was told UPS and then the tracker kept saying they don't have my order yet. Turns out parcel force delivered it instead but to my neig... Ver mais

Avaliado com 5 de um total de 5 estrelas

My second purchase from House of Kojo, beautiful healthy plants! Sadly my delivery driver did not take as much care and threw my parcel over a 6ft gate. Luckily one of my plants survived intact due t... Ver mais

Avaliado com 5 de um total de 5 estrelas

House of Kojo is my favourite online plant shop. The plants are always carefully packed and arrive in perfect shape. Customer service is always very friendly and happy to help with questions about... Ver mais

Detalhes da empresa

  1. Centro de Jardinagem
  2. também em
  3. Delivery de Flores
  4. Designer de interiores
  5. Mercado de Flores
  6. Suporte para Plantas
  7. Viveiro de plantas

Escrito pela empresa

Your go-to for rare house plants delivered straight to your door.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,6

Todas as avaliações

(4.187)

73 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Healthy plants but disappointed but that was turned around.

Nice healthy plants I ordered two one was a fiscus. The fiscus was advertised as being hooped and this was reiterated in the reviews and review pictures, when it arrived it wasn’t and I was left scrambling what to do with a plant that now needed hanging which for someone who is disabled was extremely difficult. The plant ended up being given to a neighbour as it wasn’t manageable for myself due to its size, not an issue for most, unfortunately an inconvenience for myself.
Customer service reached out and couldn’t be more helpful and polite turning a negative into a positive and have replaced the plant with another of my choice ( other options were offered I chose a replacement ). I can honestly say I’m impressed by the level of customer service and support given and look forward to receiving my replacement plant in the next few days. I have no hesitation changing my review from 3* to 5 based on the customer service received.

24 de outubro de 2024
logotipo da House of Kojo

Resposta da House of Kojo

Hi Debbie,

I sincerely apologise for the inconvenience and disappointment caused here. I can see we've had no correspondence from you regarding this and so I've asked our customer care team to reach out to get this resolved for you.

Best wishes,
Otto

Avaliado com 5 de um total de 5 estrelas

A great company.

These are a great company. I've placed orders off them in the past and most recently on the 28/10/24 and they arrived on the 31st. They were very well packaged and organised and they do give you free delivery on orders over £50 which is great and in my last order I also got two free plants which is fantastic.

I also think a lot of other companies could do the same offer you free delivery when your spending a certain amount of money which a lot don't and when your spending a lot of money you would think other companies would do the same.

I'll definitely be ordering again off them again in the future 😁

28 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super selection of plants to choose from

Super selection of plants to choose from. Particularly found the pet friendly section really helpful.
Plants arrived in excellent condition, well wrapped for transport.
Will happily come back for more plants soon.
Would highly recommend,

24 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Great plants

Great plants, as they always are.
Often buy the smallest option as I'm generally skint but they soon double in size due to quality.
Thank you

21 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Great selection of unique plants!

Had a great experience shopping from House of Kojo. Was easy and the plants were well packaged. Almost too well!
But the reason I chose House of Kojo is cause they have plants I couldn’t find elsewhere!

21 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Couldn't have expected more!

Couldn't be happier with my amazing thai constellation monstera and rescue box, which were even better than hoped for - very well packaged, quick delivery, and all in great condition, will be back for more!

24 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

My first order, but not my last!

This was my first order with House of kojo. I bought five Hoyas as a new collector. The box was of high quality and rigid. The plants were beautifully wrapped and the delivery was fast. The plants ranged in maturity. All are in fine health. The Hoya linearis is wonderful and has developing peduncles which is thrilling. Very satisfied.

23 de setembro de 2024

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