Hyundai Avaliações 

Wish I could give a zero. DO NOT BUY A CAR FROM HYUNDAI. My husband owns a 2016 Hyundai Veloster. All of the maintenance has been done at this dealership. His check engine light came on and he took it to the dealership. They advised him it was the fuel injectors and it would be $600 for the parts and labor. He told them to go ahead with the work. Two weeks later they told him there was a problem with an engine harness and that it would be $6000 or more to fix that. Now the car will not run at all and they are offering no assistance!!!! They are the ones who caused the issue with the car and they should be held responsible. They should cover the cost of the additional repair. An attorney will be contacted if necessary.

UPDATED - I was asked to update this so I am going to do so.

1. We had to have the Turbo replaced in this car about 3 years ago. Luckily that was covered under warranty.
2. About a year ago we had to have the motor replaced. We were told the car was no longer under warranty but because it was just out of warranty Hyundai would cover part of the cost of the new motor. We paid $1500.
3. Hyundai is aware of the issue with the motors in the 2015-2016 Velosters (and many other models of their cars) and there is a class action lawsuit regarding this. I am sure their hope is that we will just join the class action and get about $20 because there will be a million people in the class action.
4. My husband is a nice guy and tries to treat people with respect, so he has been nice about this. He has spoken with a corporate rep with Hyundai as well as our local dealership where we bought the car. This has gotten him nowhere.

If you own a Hyundai please research to see if your car is one of the models with engine problems. And if you are lucky and don't yet own a Hyundai, do yourself a favor and don't buy one!!!

This company is terrible and their Corporate office is even worst. They sell faulty cars. Purchased a 2017 car and in 2023 the car was inoperable. The dealership is the only people that worked on the car. We kept the oil changes and maintenance up and the car still broke down. We paid over $2000 for repairs and Noele in the Corporate office insisted that we send over receipts to assist with the cost. Sent her the receipts and she stated the car was no longer under warranty. This company is not worth spending your hard earned money. They should be liable to sell knowingly faulty cars. If you have a Sonata you are going to have problems with the engine and oil consumption. They have a class action pending. I recommend anyone experiencing these issues to search engine recalls by Hyundai

2015 Hyundai Santa Fe, rear diff starts to make sounds and locks up while driving on highway (100km/h). Vehicle only has 109,000km on it, family car. Had my 4 yr old daughter in car with me. Suddenly car will not move. 3 major issues follow:
1. Hyundai road side assist will not tow anywhere except their own dealership.
2. After consulting various car mechanics and online research for other major brands, a rear diff is not something that should fail (if the brand has quality control and is serious about the safety of its customers) even at 120,000 km... rear diff should last the lifetime of vehicle. This part costs (second hand) $4,000 alone.
3. Called Customer care, explained the risk, was told they would call back, they never did, and finally when i followed up with them, there was no apology for defect and risk to safety of the family. Just outright refused any accountability.

Conclusion: Hyundai is not a reliable brand to be staking your family's safety on. The customer service will not take any action to rectify or even investigate the issue, no matter how negatively it impacts the safety of families.

If you receive an offer from Morpeth Hyundai to come in and review their current new models which are available for a limited time only.....don't respond. What a load of rubbish. 2 hours I spent with the salesman, during which time he gathered a lot of information aimed at supposedly producing great savings, it appears to me that he is not a negotiator at all....its a computer at head office ...probably AI.. dedicated to ripping you off!

My 2019 Hyundai has 3 big spots where it bubbles first then it flakes off. You can see it never bonded it’s right down to bare metal. I took it to Sarnia Hyundai, they got approval to redo the hood as a courtesy. I booked the day, but was told they had no loaner for me ( I live 35 mins away). Any other dealer I have dealt with had 0 issues of automatically giving me a loaner car. I told them if they did not have one I would not be coming for aug. 29… they have me as a no show.. so we booked it for Sept 25 ( today) and was told they would have a loaner for me. Guess what.. no loaner, their notes didn’t specify I was to have one, but I was very clear when we booked this I would have one. I have never been treated so awful by a dealer.. a specially after buying a $55,000. vehicle. I could not get them to understand “ why would I show up again knowing I had no car for 4 days? Plus the price of gas. I don’t do unnecessary trips. This is why it was rebooked. Yes they will try and find a vehicle but was told they are already booked out for months?? I’ve never had this experience with any of my other dealers I have dealt with . I even called Hyundai Canada and got nowhere. I have heard Hyundai customer service is bad, I wish i never bought one. I am very shocked at this. I have no reason to lie about this whole issue. I felt bad for Tara in service.. she was the only sympathetic one to come to me in hopes this could be resolved. I was also promised by the sales representative ( who retired) that he would find a way to get me a fob that turned the car on, instead of the bluelink they didn’t tell me about until after the purchase.. I never got one. They even admitted the Bluelink app was not ideal.
I highly do not recommend Sarnia Hyundai which is a shame.

I took my car which had no issues whatsoever and is still in warranty for an annual service to Metro Hyundai Brisbane. Hyundai mechanics did something to the car that caused starting issues and charged for the shockingly bad work they did. I took the car to service again and it stayed in service for 1 month without them giving me any indications on what was wrong with it. The only response I got was that they can’t figure it out. Of course they misjudged the situation by replacing the battery which was working properly(a report is available by RACQ) and of course I had to pay for that as well!
After following up for sometime, I got my car after a month eventually. First night I drove it, there was a strong smell of petrol in the cabin which was honestly scary to the point that I had to get off and check If there was a leakage and then had to drive with the fear that I might get burned inside.
This went away later in the night but three days after the car stopped in the middle of the road. The car is still in warranty. This is becoming a big pain and it does not make any sense for a reputable company such as Hyundai to act so poorly and basically wreck the non issued car to the ground. Needless to say my husband and I have jobs to attend to and cannot spend our whole lives addressing this.

I have had absolutely awful service from Barton’s Hyundai Capalaba over the past 5 years.I have had the same warning lights appearing on my dash since 2018.They told me that they replaced the ABS module in 2019 however same lights appearing every year since.Obviously didn’t fix the actual issue and cause of the problem.I took it in last week (and it’s still there!) they opened the bonnet,plugged it into the computer and that’s it.Told me ABS module needed to be replaced again.Never put it up on the hoists or even removed the tyres to check the sensors and wiring.Even when I had asked them to do so.Quoted me $4500! Have since been advised from elsewhere that it would be a sensor or wiring issue & they should have looked further into the cause of the ABS module light triggering & that it should only cost $250-$300 to fix.Spoke to customer care and they refused to assist other than offering to cover 50% of the parts.Bad word of mouth travels fast.

I have top of the range Hyundai Genesis, bought from the dealer new and serviced by the dealer on schedule. The car is about 6.5 year old so out of warranty. The oil dipstick tip which is made of plastic was missing when I tried to check the oil. Contacted Hyundai to replace it as the product expected life is more than 6.5 years.
Hyundai Head office replied by exagerating the car age to be 9 years and that they will not replace the dipstick free. I corrected them that the age is 6.5 years, they agreed but still said they will not replace the dipstick free because out of warranty.
This shows that Hyundai have a very inferior product and that they do not care about existing customers. I have more than 6 cars bought from them, still they have no care.
I never seen a dipstick which only lasts 6.5 years, even very cheap cars still have their dipstick intact after over 20 years.
The moral of the story, buyer beware, you are buying inferior quality and you will have no support at all after warranty. Even if you pay a lot of money for their flagship car. So imagine the cheaper cars.
Also I think their service dealers are just in interested in changing the oil and do the minimum, they do not really look after the car. Many times I open the engine box to find covers not closed properly and also missing plastic connectors which are not replaced. They only touch the car at the dealer so any missing or not correct issue is due to them.

The service is worst and the warranty is just useless.
I won't recommend anyone to buy any Hyundai car ever.

2019 Tuscon. 33k miles. Paint flaking off hood with nothing more than a water hose. Was told vehicle is out of warranty and 1-1/2 months before it can be looked at. Never again will I purchase a Hyundai. Terrible in all aspects of dealing with customer service.

Best on rally
Ellegent. On a road
Performed on track
Masculine in emblem
Absalutely world choice cars

Where’s the zero star? Wow, Hyundai, what can you say about this? How about the worst reliability, most dangerous, worst customer care and deceiving their customers. If you want to be neglected and have your life at risk each time you drive it. Or if you don’t mind not getting to your destination, then these are the cars for you

Review is for Melville Hyundai in WA. ABSOLUTE appalling service by the so called Genera Sales Manager and the so called Accounts Manager and the pushy and contracted after sales service guy.
Wouldn’t buy a car from this dealer if the last on the earth. Go elsewhere.

Shocking way they speak to people and just petulant 12 year olds.

Only saving grace was the Dealer Principals stand in Dan and the wonderful young lady on reception Kaiya.
Otherwise, don’t buy from this yard. Obnoxious and assuming males who really haven’t got a clue about customer service.

We will pay cash now and elsewhere

Fully electric car, 12v battery keeps discharging, apparently can only be replaced by a dealership to keep the warranty, however the dealership cant book it in until next year.

Unbelievable hiked prices at this branch.

So bad cars. Bad service. Hop you wil go bankrupt...

Terrible people... Too greedy and also left chelsea to suffer.... Same whatsapp group with maguire to united

🐎 Horse faster than Hyundai car
Worst company, bad products