Indiegogo Avaliações 

1.794
O TrustScore é 1 de um total de 5

1,2

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Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

On this side are finely a lot of scammers, one oft them are Brax3 - 7 Months a go i pay 380 € and i never get this Phone every month there promises to send it out soon, so I contacted the so called... Ver mais

Avaliado com 1 de um total de 5 estrelas

Werde Indiegogo auch nie mehr berücksichtigen. 1. automatischer Abzug einer "Spende" beim unterstützen eines Projekts. 2. Keinerlei Support, dafür massenhaft Spam. Hab vor 2 Monaten ein Produkt v... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I've been scammed by 2 projects on Indiegogo. These weren’t a case of "campaign encounters difficulties and is unable to deliver", they lied from start to finish and kept assuring us that the products... Ver mais

Avaliado com 1 de um total de 5 estrelas

I am incredibly frustrated with my experience on this platform. I backed a project, never received my order, and have been completely ghosted by the campaign creator. Backed a campaign for the M... Ver mais

Detalhes da empresa

  1. Associação ou Organização

Escrito pela empresa

IndieGoGo is a collaborative way to fund ideas. Founded on the principles of opportunity, transparency, choice, and action, IndieGoGo launched in 2008 to provide any idea (creative, cause or entrepreneurial) the tools and process to raise money, offer perks and keep 100% ownership.


Informações de contato

1,2

Muito Ruim

O TrustScore é 1 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 14% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,2

Todas as avaliações

(1.794)

58 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Spent 1.5 hours wasting my time

Spent 1.5 hours, hit submit and kept taking me back to "complete ___ section", which I already completed and saved. After the 3rd time, I gave up. Kickstarter, it is.

24 de fevereiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Dear Kristina,

We’re sorry to hear about your experience, and we understand your frustration. Unfortunately, we weren't able to locate your account or campaign draft based on your Trustpilot review.

If you could please contact us using the email address associated with your Indiegogo account at www.indiegogo.com/contact, that would be helpful. Filling out the form will ensure your message goes directly to our User Operations Team, who will assist you further.

We appreciate your feedback and thank you for being part of our community.

Avaliado com 1 de um total de 5 estrelas

No Customer Support

Update to their reply: The backers did e-mail you and either received no response, or, like I did, two weeks later they received auto-generated e-mails that didn't even attempt to solve their problem.

My favorite part of the most recent reply I received was the phrase "To help troubleshoot, here’s a list of [common contribution errors and solutions](insert link if applicable)."

So it took two weeks to reply to a problem, and the "person" responding couldn't even be bothered to paste in the appropriate link or delete the portion of the form message that you sent.

No one should believe any of your "just e-mail support and we'll help you" replies. They're all lies. Judging by your reviews online, nobody in your customer service department could be bothered to help a customer for at least five years.

***

It has been more than two weeks since I originally contacted them via email, asking for help. I eventually received another email that apologized for how long it took, and then asked me to provide all the information from my original email again because they "couldn't replicate the problem."

This was immediately followed by a "Tell us how we did!" email. I tried to respond two hours after the email was sent, and was sent to a link saying "Unfortunately, your problem has been resolved and the case is closed."

My problem was not resolved. It is clear there is nobody actually working in IndieGogo's Customer Service Department. I sent an expletive filled response to their unhelpful email, and look forward to getting the same vague, auto-generated response e-mail rather than communication from someone actively trying to help provide customer service.

*****

Not only is this site bad for backers, it's bad for people trying to fundraise legitimate projects.

I'm fundraising for a book, and I've had multiple potential backers complain that they are unable to make donations because they get error messages.

When I try and click on "Help & Support", I'm taken to the sign-in page, even though I'm already signed in. When I sign in again and click on "Help & Support", I'm taken back to the sign-in page.

I emailed them about this a week ago. They auto-replied with an auto-generated support request number. When you click on it to get updates, guess what? It takes you to the sign-in page where you can sign in and be taken to a completely blank page.

They have not actually sent a non-auto-generated response to my query. Meanwhile, a select few donations have gone through by persistent backers who've told me they've repeatedly received error messages, and are unclear what they did differently when the donation actually went through.

I'd love to figure out what's going on but there is zero customer support. I'm sure they'll reply with their generic "e-mail support and we'll help you" message but then they won't answer the e-mail.

I had a positive experience with IndieGogo when I did a fundraiser in 2017 but my current experience has been a disaster, and I would encourage people to avoid this website at all costs, be you looking to fundraise or suppost someone else's fundraiser. Their website is a disaster and there is zero customer support.

3 de fevereiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Dear Adam,

We understand your frustrations regarding the contribution errors that your backers were receiving and want to assure you that we take these matters seriously. Our team works diligently to uphold our policies to create a safe environment for all users. If your backers are having issues contributing, then we recommend that they reach out to both their credit card companies to approve the charges as well as convey their specific concerns to us by reaching out to us directly at indiegogo.com/support. I'm sure you can understand that we cannot share the reasons for payment failures with campaign owners directly, as we take personal privacy seriously. But we're happy to help backers directly with any payment issues they are experiencing.

Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your vigilance in bringing these issues to our attention.

Avaliado com 1 de um total de 5 estrelas

aucun suivi

j'ai contribué à une campagne "Tornade – Chaleur et parfum avec une flamme tournante" terminé depuis décembre 2023. Plus de nouvelle du projet tornado, hormis quelques nouvelles inutile de temps en temps. Indiegogo n'aide en aucune façon de nous aider à avoir notre produit, il pourrait tout de même faire un peu pression ou sommer la société de s'exprimer avec de réelle information. il est trop facile de se décharger comme simple plateforme qui met en relation les développeurs et contributeurs.

16 de dezembro de 2024
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Cher Bernard,

Nous comprenons vos inquiétudes concernant cette campagne et nous tenons à vous assurer que nous l'examinons activement pour déterminer si elle enfreint nos conditions d'utilisation et, le cas échéant, prendre les mesures nécessaires.

Notre équipe s'engage à maintenir une plateforme sûre et digne de confiance pour nos contributeurs et nos militants. Nous vous remercions de votre vigilance en portant ce problème à notre attention. Si vous avez des informations complémentaires ou des préoccupations spécifiques à partager, n'hésitez pas à nous contacter à l'adresse indiegogo.com/support.

---------------------------------------------

Dear Bernard,

We understand your concerns regarding this campaign, and we want to assure you that we are actively reviewing it to determine if it is in violation of our terms of use, and if so to take the necessary actions.

Our team is committed to maintaining a safe and trustworthy platform for our backers and campaigners. We appreciate your vigilance in bringing this to our attention. If you have any further information or specific concerns to share, please feel free to reach out to us at indiegogo.com/support.

Avaliado com 1 de um total de 5 estrelas

Keep your money is my advice..

Keep your money is my advice... Having ordered a Ring One what seems like years ago and having been lied to again and again and again about the despatch of the product, I for one have learned a valuable lesson. Indegogo is little more than a showcase for scammers who will take and use your money with what appears to be zero accountability, zero protection and zero oversight once they take your money. What is going on here must be right on the very very fringe of legality... Avoid...

14 de fevereiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Dear Customer,

We understand that a delay in receiving your perk can be quite disappointing, and we appreciate you bringing this to our attention.
It’s important to note that the responsibility for delivering perks lies with the campaigner. To resolve this issue, we recommend reaching out to them directly. If you’re unsure how to contact the campaigner or need any assistance, please let us know. You can reach us at www.indiegogo.com/contact using the email address associated with your Indiegogo account. Our User Operations Team is ready to support you.

Thank you for your understanding, and we hope you receive your perk soon.

Avaliado com 5 de um total de 5 estrelas

Great deal

Great deal. Regular updates. Got product on time.

14 de fevereiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Dear Anne-Laure,

We sincerely appreciate your feedback and are happy to hear about your positive experience with crowdfunding on the Indiegogo platform. Thank you for taking the time to share your insights here. Your engagement is essential, and we’re grateful to have you in the Indiegogo community.

Avaliado com 1 de um total de 5 estrelas

Too little protection for backers

Too little protection for backers. It's a great idea but most end in disaster. After you've paid your at the mercy of the seller. In contrast with webshops, in most cases you get no warranty or customer service. Most projects just flunk and you're left with a useless piece of equipment. The only benefactor is the person creating the project.

In the end it's not like you're getting something at bargain prices, only unfulfilled dreams and wishes.

I also think Indiegogo itself is on the edge of being legally correct. There should be an overseeing body to protect costumers, but thats either absent or ridiculously hard to reach for backers.

5 de dezembro de 2024
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Dear Kurt,

We understand your concerns about scams and want to clarify that our priority is protecting backers, not enabling dishonest behavior. Scammers not only take from you, but they also take from us by significantly damaging our reputation. We are committed to actively identifying and removing these individuals from our platform to maintain a safe and trustworthy environment for our community.

We also recognize that there are situations often labeled as scams that can arise when an entrepreneur faces challenges, falls behind schedule, or fails to communicate effectively with their backers. We understand why backers feel apprehensive and use the term 'scam' in these cases. It’s unacceptable for a campaign to stop communicating, which is why we require monthly updates from campaigners.

Because crowdfunding carries inherent risks, we provide tools like product stages and Trust Proven badges to help backers assess and manage their risk. Our focus is on fostering innovation and a supportive community. We believe in empowering backers to engage with new ideas, and your trust is essential to that mission.

If you have specific concerns about a campaign, please contact us directly at indiegogo.com/support. Your feedback is essential in helping us uphold the integrity of our platform, and we appreciate your diligence in bringing these matters to our attention.

Avaliado com 1 de um total de 5 estrelas

Hi All,

Hi All,

Ill keep this short, (DISASTER STAY CLEAR)

Never use this application, you will be drawn into a purchase and never receive your order and be totally ignored by the company you purchased from.

The idea has good intentions but its a total disaster.

STAY CLEAR

3 de fevereiro de 2024
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Dear Customer,

Thank you for sharing your concerns. We understand how essential effective communication is for our backers, and we genuinely want to help. However, I was unable to gather enough details from your post to fully address your issue.

Please reach out to our support team at indiegogo.com/support using the email address linked to your Indiegogo account. They are here to assist you and provide the support you need.

Thank you for bringing this to our attention.

Avaliado com 1 de um total de 5 estrelas

Supporting Fraud on their platform

Supporting Fraud on their platform. Don't use!

9 de janeiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Dear Elias,

We take your concerns about scams seriously and want to emphasize that our priority is protecting backers, not enabling dishonest behavior. Scammers harm not just backers but also damage our reputation, and we are dedicated to identifying and removing them to maintain a safe platform.

We also recognize that some situations, where entrepreneurs encounter challenges or fail to communicate effectively, can be perceived as scams. To address this, we require campaigners to provide monthly updates, ensuring that backers stay informed.
Understanding that crowdfunding carries inherent risks, we offer tools like product stages and Trust Proven badges to help backers make informed decisions. Our mission is to foster innovation within a supportive community, and your trust is vital to that effort.

If you have specific concerns about a campaign, please reach out to us at indiegogo.com/support. Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your vigilance in these matters.

Avaliado com 1 de um total de 5 estrelas

Sticking an £8 “tip” on a £15 order…

Sticking an £8 “tip” on a £15 order automatically after you’ve put in the payment method is utterly unacceptable - too easy to miss and pay. Bloody awful for the genuine small business that is using the platform to raise funds as it will stop people that don’t know them buying.

1 de fevereiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Dear Paula,

Thank you for sharing your thoughts on Indiegogo's tipping feature.

When you add a tip to your transaction, you’re supporting Indiegogo directly and helping us further our mission of empowering innovators through community-driven funding. We’re proud to provide a low-cost platform that allows creators to access the resources they need to bring their ideas to life. Our platform fee remains at 5%, a rate that has not changed in over 15 years. Tips help us maintain our platform, offer exceptional customer service, and invest in technology that enhances the experience for both Innovators and Backers.

Tipping is completely optional—you can set the tip amount to £0 if you prefer. Additionally, you can request a refund for your tip at any time, and it will not affect your contribution to the campaign. For assistance, please reach out to our support team at indiegogo.com/contact.

We appreciate your feedback and thank you for being a valued part of the Indiegogo community!

Avaliado com 1 de um total de 5 estrelas

Trickbetrüger aus aller Welt vereinen sich hier

Die Geschäftspolitik dieser Plattform ist ein sperrangelweit geöffnetes Tor für Nepper, Abzocker und Betrüger aus aller Welt. Selbst Aktionen, die bereits erwiesenermaßen für tausende Betrogene eine Komplettverarsche sind, können über Monate oder Jahre weiter Geld einsammeln, ohne dass sie etwas zu befürchten hätten. Eigentlich komplett ein Fall für die Staatsanwaltschaft. Also bloß FINGER WEG von Indiegogo 🤢
PS: Ich habe längst eine entsprechende Mail an indiegogo verfasst und auf die entsprechenden Aktionen hingewiesen. Reaktion: Null. Wenig überraschend.

30 de janeiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Lieber Thomas,

Wir verstehen Ihre Bedenken hinsichtlich Betrug und nehmen solche Angelegenheiten ernst. Allerdings konnten wir anhand Ihres Beitrags nicht erkennen, auf welche Kampagne Sie sich beziehen. Um uns bei der Untersuchung des Problems zu helfen, kontaktieren Sie uns bitte direkt über die E-Mail-Adresse, die mit Ihrem Indiegogo-Konto unter www.indiegogo.com/contact verknüpft ist. Unser Team wird die von Ihnen bereitgestellten Informationen prüfen und entsprechende Maßnahmen ergreifen.

Avaliado com 1 de um total de 5 estrelas

Absolutely no support from indiegogo

Absolutely no support from indiegogo. No response to mails what so ever.
The campagne was a fake one, Neither the company name used nor the photos we're legit.
This is absolutely bad practice. We need a class action LS against indiegogo.

30 de janeiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Dear Peter,

Thank you for reaching out and sharing your concerns. We understand how important it is for backers to feel confident in their contributions. Unfortunately, we weren’t able to identify which campaign you are referring to. To help us investigate further, could you please contact us directly at www.indiegogo.com/contact using the email address associated with your Indiegogo account? Our User Operations Team is ready to assist and review your situation.

Avaliado com 1 de um total de 5 estrelas

Abzockgefahr hinter Crowdfounding…

Der Grundgedanke hinter Crowdfounding finde ich sehr gut. Allerdings finde ich es die reinste Abzocke im letzten „Bestellprozess“ einfach einen automatischen Tip-Betrag zu hinterlegen. Dieser wird auch gar nicht groß beworben, da er ja schon hinterlegt ist und auf Widerruf erst reduziert werden kann.

Sehr schade. Werde dort nicht wieder einkaufen, da mir der Tip-Betrag nicht aufgefallen ist & auch nicht wieder erstattet wird…

9 de janeiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Lieber Michael,

Vielen Dank, dass Sie uns Ihre Meinung zur Trinkgeldfunktion von Indiegogo mitgeteilt haben.

Wenn Sie Ihrer Transaktion ein Trinkgeld hinzufügen, unterstützen Sie Indiegogo direkt und helfen uns, unsere Mission voranzutreiben, Innovatoren durch gemeinschaftsgesteuerte Finanzierung zu stärken. Wir sind stolz darauf, eine kostengünstige Plattform bereitzustellen, die es Kreativen ermöglicht, auf die Ressourcen zuzugreifen, die sie benötigen, um ihre Ideen zum Leben zu erwecken. Unsere Plattformgebühr beträgt weiterhin 5 %, ein Satz, der sich seit über 15 Jahren nicht verändert hat. Tipps helfen uns, unsere Plattform aufrechtzuerhalten, außergewöhnlichen Kundenservice zu bieten und in Technologie zu investieren, die das Erlebnis sowohl für Innovatoren als auch für Unterstützer verbessert.

Trinkgeld ist völlig optional – Sie können den Trinkgeldbetrag auf 0 $ festlegen, wenn Sie möchten. Darüber hinaus können Sie jederzeit eine Rückerstattung Ihres Trinkgeldes beantragen. Dies hat keinen Einfluss auf Ihren Beitrag zur Kampagne. Wenn Sie Hilfe benötigen, wenden Sie sich bitte an unser Support-Team unter indiegogo.com/contact.

Wir freuen uns über Ihr Feedback und danken Ihnen, dass Sie ein geschätzter Teil der Indiegogo-Community sind!

----------

Dear Michael,

Thank you for sharing your thoughts on Indiegogo's tipping feature.

When you add a tip to your transaction, you’re supporting Indiegogo directly and helping us further our mission of empowering innovators through community-driven funding. We’re proud to provide a low-cost platform that allows creators to access the resources they need to bring their ideas to life. Our platform fee remains at 5%, a rate that has not changed in over 15 years. Tips help us maintain our platform, offer exceptional customer service, and invest in technology that enhances the experience for both Innovators and Backers.

Tipping is completely optional—you can set the tip amount to $0 if you prefer. Additionally, you can request a refund for your tip at any time, and it will not affect your contribution to the campaign. For assistance, please reach out to our support team at indiegogo.com/contact.

We appreciate your feedback and thank you for being a valued part of the Indiegogo community!

Avaliado com 1 de um total de 5 estrelas

Absolute scam

Absolute scam, they allow people to take your money through them then disappear. They provided so called contact details for the campaign owner which are invalid which they clearly hadn't even checked, before providing. Dont waste your money here there "trust &user security" does nothing

27 de janeiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Dear Clive,

We’re sorry to hear about your experience, and we understand your frustration. Unfortunately, we weren't able to locate your account or contributions based on your Trustpilot review.

If you could please contact us using the email address associated with your Indiegogo account at www.indiegogo.com/contact, that would be helpful. Filling out the form will ensure your message goes directly to our User Operations Team, who will assist you further.

We appreciate your feedback and thank you for being part of our community.

Avaliado com 1 de um total de 5 estrelas

Backed many of their projects - 100% SCAM

Backed many of their projects, but almost never recieved the product/perk. The don't mind taking % of the money from backers and not taking care of companies delivering the projects. They are taking no resposibility for leading a number one SCAM site! In short you will LOSE YOUR MONEY, but it's a LEGAL SCAM!!! Welcome to the brave new world of raw capitalism!

27 de janeiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Dear Customer,

Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear about your disappointing experience. Unfortunately, we are unable to locate your account(s) or contribution(s) based on your Trustpilot review.

Please reach out to us using the email address associated with your Indiegogo account at: www.indiegogo.com/contact. Completing this form will submit an email to our User Operations Team, who will be happy to help.

Thank you for being a part of our community and for your valuable feedback.

Avaliado com 1 de um total de 5 estrelas

Full of Scams

Scam campaigns are rampant; I contacted Trust and Safety team multiple times and despite promising that they would have the campaign owner edit the false details nothing happened.

22 de janeiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Dear P.,

Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear about your disappointing experience. Unfortunately, we are unable to locate your account(s) or contribution(s) based on your Trustpilot review.

Please reach out to us using the email address associated with your Indiegogo account at: www.indiegogo.com/contact. Completing this form will submit an email to our User Operations Team, who will be happy to help.

Thank you for being a part of our community and for your valuable feedback.

Avaliado com 1 de um total de 5 estrelas

Betrug wird hier groß geschrieben.

Jeder kann irgendetwas anpreisen/erfinden und dann Geld durch Betrug verdienen. Ich wurde durch die Fuell Kampagne leider übel hinter‘s Licht geführt und Indiegogo interessiert es nicht, dass die Kunden/Unterstützer jahrelang hingehalten worden sind. So wie Indiegogo es beschreibt, dass Betrug sehr ernst genommen wird, ist einfach unwahr und nicht richtig. Keinerlei Unterstützung, auch überhaupt kein Interesse daran irgendetwas aufzuklären. Das kenne ich von Kickstarter anders und kann nur jedem davon abraten Indiegogo zu nutzen. Ihr verschenkt in vielen Fällen euer Geld.

20 de janeiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Lieber Lukas,

Es tut uns leid, von Ihrer enttäuschenden Erfahrung mit unserer Plattform zu hören.

Aus Ihrer Rezension geht nicht hervor, auf welche Kampagne(n) Sie sich genau beziehen, wir möchten Ihnen jedoch versichern, dass sich unser Trust-Team für die Sicherheit unserer Plattform einsetzt. Wenn wir Feedback von unserer Community erhalten, haben wir ein Protokoll zur Untersuchung nicht erfüllter Kampagnen, das auch die Anforderung eines nachweislichen Nachweises umfassen kann, dass der Kampagneneigentümer Fortschritte bei der Erfüllung gemacht hat. Unser Protokoll zur Durchsetzung nicht erfüllter Kampagnen könnte je nach den Umständen Folgendes umfassen: Kampagneninhabern das Starten neuer Kampagnen verbieten, Kampagneninhaber zu Inkassobüros schicken und Kampagneninhaber den Strafverfolgungsbehörden melden, wenn wir eine böswillige Absicht vermuten.

Indiegogo wurde mit der Mission gegründet, jedem Unternehmer oder Schöpfer die Möglichkeit zu geben, Geld für jede Idee zu finden. Wie viele Unternehmen haben wir gelernt, dass Plattformen eine größere Rolle beim Benutzerschutz spielen müssen. Aus diesem Grund haben wir uns genau angesehen, wie sich diese Landschaft verändert hat, und engagieren uns erneut für Vertrauen und Sicherheit. Änderungen, die dieses Engagement widerspiegeln, sind bereits im Gange und weitere werden auf der Plattform eingeführt.

Bitte kontaktieren Sie uns direkt unter support@indiegogo.com mit weiteren Details zu Ihrem spezifischen Anliegen, dann können wir uns das genauer ansehen.

Vielen Dank für Ihr Verständnis. Wir freuen uns sehr über Ihr Feedback.

-----------

Dear Lukas,

We’re sorry to hear about your disappointing experience with our platform.

It was unclear from your review exactly which campaign(s) you are referring to but we wanted to assure you that our Trust team is committed to keeping our platform safe. When we receive feedback from our community, we have a protocol for investigating unfulfilled campaigns, which could include requesting demonstrative proof that the campaign owner has progressed towards fulfillment. Our protocol for enforcing unfulfilled campaigns could include any of the following based on the circumstances: banning campaign owners from launching new campaigns, sending campaign owners to collections, and reporting campaign owners to law enforcement officials if we suspect malintent.

Indiegogo was founded with the mission to allow any entrepreneur or creator to find funding for any idea. Like many companies, we’ve learned that platforms must play a bigger role in user protection. As such, we’ve taken a close look at how this landscape has changed and have a renewed commitment to Trust & Safety. Changes that reflect this commitment are already underway and more will be launched on the platform.

Please feel free to reach out to us directly at support@indiegogo.com with more details about your specific concerns and we can take a closer look.

Thank you for all of your understanding. We truly appreciate your feedback.

Avaliado com 1 de um total de 5 estrelas

Indiegogo is so bad

Indiegogo is so bad. No answer to my Mail.

16 de janeiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Dear Horst,

Thank you for reaching out to us here at Indiegogo, and we’re sorry for our delayed reply to your email.

For privacy reasons, we will reach out to you off of Trustpilot regarding your issue. We have sent an email to your Indiegogo account email address; please refer to reference #1841378 for more details.

Thank you for your patience and understanding.

Avaliado com 1 de um total de 5 estrelas

SCAMMERS! DON'T BUY

SCAMMERS!
I backed LIVALL PikaBoost 2.
It "was" sent 3 months ago. Still no tracking code. No response neither from the producer nor from Indiegogo. It's a total scam.
Don't buy anything from them - SCAMMERS.
I'm reporting it to the Police.

1 de outubro de 2024
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Dear Łukasz,

We understand that a delay in receiving your perk can be quite disappointing, and we appreciate you bringing this to our attention.
It’s important to note that the responsibility for delivering perks lies with the campaigner. To resolve this issue, we recommend reaching out to them directly. If you’re unsure how to contact the campaigner or need any assistance, please let us know. You can reach us at www.indiegogo.com/contact using the email address associated with your Indiegogo account. Our User Operations Team is ready to support you.

Thank you for your understanding, and we hope you receive your perk soon.

Avaliado com 1 de um total de 5 estrelas

Scam alarm

Dort kann jeder anpreisen was er möchte und dafür Geld sammeln. Vom Betreiber gibt es keine Unterstützung bei Problemen oder irgendeine Art der Prüfung von Projekten. Alles nur scam!

15 de janeiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Liebe Janecic,

Wir nehmen Ihre Bedenken hinsichtlich Betrugsfällen ernst und möchten betonen, dass unsere Priorität darin besteht, Unterstützer zu schützen und nicht unehrliches Verhalten zu ermöglichen. Betrüger schaden nicht nur Unterstützern, sondern auch unserem Ruf, und wir sind bestrebt, sie zu identifizieren und zu entfernen, um eine sichere Plattform aufrechtzuerhalten.

Wir sind uns auch bewusst, dass einige Situationen, in denen Unternehmer auf Herausforderungen stoßen oder nicht effektiv kommunizieren, als Betrug wahrgenommen werden können. Um dies zu beheben, verlangen wir von den Kampagnenteilnehmern, monatliche Updates bereitzustellen, um sicherzustellen, dass die Unterstützer auf dem Laufenden bleiben.
Da wir wissen, dass Crowdfunding inhärente Risiken birgt, bieten wir Tools wie Produktphasen und Trust Proven-Abzeichen an, damit Unterstützer fundierte Entscheidungen treffen können. Unsere Mission ist es, Innovationen innerhalb einer unterstützenden Community zu fördern, und Ihr Vertrauen ist für dieses Bemühen von entscheidender Bedeutung.

Wenn Sie konkrete Bedenken hinsichtlich einer Kampagne haben, wenden Sie sich bitte unter indiegogo.com/support an uns. Ihr Feedback ist entscheidend, um uns dabei zu helfen, die Integrität unserer Plattform aufrechtzuerhalten, und wir schätzen Ihre Wachsamkeit in diesen Angelegenheiten.

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Dear Janecic,

We take your concerns about scams seriously and want to emphasize that our priority is protecting backers, not enabling dishonest behavior. Scammers harm not just backers but also damage our reputation, and we are dedicated to identifying and removing them to maintain a safe platform.

We also recognize that some situations, where entrepreneurs encounter challenges or fail to communicate effectively, can be perceived as scams. To address this, we require campaigners to provide monthly updates, ensuring that backers stay informed.
Understanding that crowdfunding carries inherent risks, we offer tools like product stages and Trust Proven badges to help backers make informed decisions. Our mission is to foster innovation within a supportive community, and your trust is vital to that effort.

If you have specific concerns about a campaign, please reach out to us at indiegogo.com/support. Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your vigilance in these matters.

Avaliado com 1 de um total de 5 estrelas

Muse Ring One & Indiegogo

Leider bin ich bei Muse Ring One in die Falle getreten. Sitz war angeblich in San Francisco. Allerdings treibt die Firma ihre dubiosen Geschäftspraktiken in Indien. Das Projekt wird seit 14 Monaten mit Lügen aufrecht erhalten. In den letzten 2 Monaten auch keine Updates mehr. Was angeblich monatlich erfolgen sollte. Alle bisherigen Updates, 19, waren schlichtweg mit Unwahrheiten gespickt, um mehr Zeit und damit mehr Idioten zu fangen. Indiegogo unternimmt Nichts.
Zum Kommentar von Indiegogo: Ihr habt unter Diskussion auf der Muse Ring One Seite alle Informationen mehrfach. Falls ihr in der Lage seid dies zu lesen, hätte sich euer Kommentar erübrigt. Das ist peinlich!!

13 de janeiro de 2025
Avaliação não solicitada
logotipo da Indiegogo

Resposta da Indiegogo

Lieber Jörg,

Wir verstehen Ihre Bedenken bezüglich dieser Kampagne und möchten Ihnen versichern, dass wir sie aktiv prüfen, um festzustellen, ob sie gegen unsere Nutzungsbedingungen verstößt, und wenn ja, die erforderlichen Maßnahmen ergreifen.

Unser Team ist bestrebt, unseren Unterstützern und Kampagnenteilnehmern eine sichere und vertrauenswürdige Plattform zu bieten. Wir danken Ihnen für Ihre Wachsamkeit, mit der Sie uns darauf aufmerksam machen. Wenn Sie weitere Informationen oder spezielle Bedenken haben, können Sie uns gerne unter indiegogo.com/support kontaktieren.

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Dear Jörg,

We understand your concerns regarding this campaign, and we want to assure you that we are actively reviewing it to determine if it is in violation of our Terms of Use, and if so to take the necessary actions.

Our team is committed to maintaining a safe and trustworthy platform for our backers and campaigners. We appreciate your vigilance in bringing this to our attention. If you have any further information or specific concerns to share, please feel free to reach out to us at indiegogo.com/support.

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