On this side are finely a lot of scammers, one oft them are Brax3 - 7 Months a go i pay 380 € and i never get this Phone every month there promises to send it out soon, so I contacted the so called... Ver mais
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Veja o que dizem as avaliações
Werde Indiegogo auch nie mehr berücksichtigen. 1. automatischer Abzug einer "Spende" beim unterstützen eines Projekts. 2. Keinerlei Support, dafür massenhaft Spam. Hab vor 2 Monaten ein Produkt v... Ver mais
A empresa respondeu
I've been scammed by 2 projects on Indiegogo. These weren’t a case of "campaign encounters difficulties and is unable to deliver", they lied from start to finish and kept assuring us that the products... Ver mais
I am incredibly frustrated with my experience on this platform. I backed a project, never received my order, and have been completely ghosted by the campaign creator. Backed a campaign for the M... Ver mais
Detalhes da empresa
Escrito pela empresa
IndieGoGo is a collaborative way to fund ideas. Founded on the principles of opportunity, transparency, choice, and action, IndieGoGo launched in 2008 to provide any idea (creative, cause or entrepreneurial) the tools and process to raise money, offer perks and keep 100% ownership.
Informações de contato
965 Mission Street, 6FL, 94103, San Francisco, Estados Unidos
- support@indiegogo.com
- www.indiegogo.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 14% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Spent 1.5 hours wasting my time
Spent 1.5 hours, hit submit and kept taking me back to "complete ___ section", which I already completed and saved. After the 3rd time, I gave up. Kickstarter, it is.

Resposta da Indiegogo
No Customer Support
Update to their reply: The backers did e-mail you and either received no response, or, like I did, two weeks later they received auto-generated e-mails that didn't even attempt to solve their problem.
My favorite part of the most recent reply I received was the phrase "To help troubleshoot, here’s a list of [common contribution errors and solutions](insert link if applicable)."
So it took two weeks to reply to a problem, and the "person" responding couldn't even be bothered to paste in the appropriate link or delete the portion of the form message that you sent.
No one should believe any of your "just e-mail support and we'll help you" replies. They're all lies. Judging by your reviews online, nobody in your customer service department could be bothered to help a customer for at least five years.
***
It has been more than two weeks since I originally contacted them via email, asking for help. I eventually received another email that apologized for how long it took, and then asked me to provide all the information from my original email again because they "couldn't replicate the problem."
This was immediately followed by a "Tell us how we did!" email. I tried to respond two hours after the email was sent, and was sent to a link saying "Unfortunately, your problem has been resolved and the case is closed."
My problem was not resolved. It is clear there is nobody actually working in IndieGogo's Customer Service Department. I sent an expletive filled response to their unhelpful email, and look forward to getting the same vague, auto-generated response e-mail rather than communication from someone actively trying to help provide customer service.
*****
Not only is this site bad for backers, it's bad for people trying to fundraise legitimate projects.
I'm fundraising for a book, and I've had multiple potential backers complain that they are unable to make donations because they get error messages.
When I try and click on "Help & Support", I'm taken to the sign-in page, even though I'm already signed in. When I sign in again and click on "Help & Support", I'm taken back to the sign-in page.
I emailed them about this a week ago. They auto-replied with an auto-generated support request number. When you click on it to get updates, guess what? It takes you to the sign-in page where you can sign in and be taken to a completely blank page.
They have not actually sent a non-auto-generated response to my query. Meanwhile, a select few donations have gone through by persistent backers who've told me they've repeatedly received error messages, and are unclear what they did differently when the donation actually went through.
I'd love to figure out what's going on but there is zero customer support. I'm sure they'll reply with their generic "e-mail support and we'll help you" message but then they won't answer the e-mail.
I had a positive experience with IndieGogo when I did a fundraiser in 2017 but my current experience has been a disaster, and I would encourage people to avoid this website at all costs, be you looking to fundraise or suppost someone else's fundraiser. Their website is a disaster and there is zero customer support.

Resposta da Indiegogo
aucun suivi
j'ai contribué à une campagne "Tornade – Chaleur et parfum avec une flamme tournante" terminé depuis décembre 2023. Plus de nouvelle du projet tornado, hormis quelques nouvelles inutile de temps en temps. Indiegogo n'aide en aucune façon de nous aider à avoir notre produit, il pourrait tout de même faire un peu pression ou sommer la société de s'exprimer avec de réelle information. il est trop facile de se décharger comme simple plateforme qui met en relation les développeurs et contributeurs.

Resposta da Indiegogo
Keep your money is my advice..
Keep your money is my advice... Having ordered a Ring One what seems like years ago and having been lied to again and again and again about the despatch of the product, I for one have learned a valuable lesson. Indegogo is little more than a showcase for scammers who will take and use your money with what appears to be zero accountability, zero protection and zero oversight once they take your money. What is going on here must be right on the very very fringe of legality... Avoid...

Resposta da Indiegogo
Great deal
Great deal. Regular updates. Got product on time.

Resposta da Indiegogo
Too little protection for backers
Too little protection for backers. It's a great idea but most end in disaster. After you've paid your at the mercy of the seller. In contrast with webshops, in most cases you get no warranty or customer service. Most projects just flunk and you're left with a useless piece of equipment. The only benefactor is the person creating the project.
In the end it's not like you're getting something at bargain prices, only unfulfilled dreams and wishes.
I also think Indiegogo itself is on the edge of being legally correct. There should be an overseeing body to protect costumers, but thats either absent or ridiculously hard to reach for backers.

Resposta da Indiegogo
Hi All,
Hi All,
Ill keep this short, (DISASTER STAY CLEAR)
Never use this application, you will be drawn into a purchase and never receive your order and be totally ignored by the company you purchased from.
The idea has good intentions but its a total disaster.
STAY CLEAR

Resposta da Indiegogo
Supporting Fraud on their platform
Supporting Fraud on their platform. Don't use!

Resposta da Indiegogo
Sticking an £8 “tip” on a £15 order…
Sticking an £8 “tip” on a £15 order automatically after you’ve put in the payment method is utterly unacceptable - too easy to miss and pay. Bloody awful for the genuine small business that is using the platform to raise funds as it will stop people that don’t know them buying.

Resposta da Indiegogo
Trickbetrüger aus aller Welt vereinen sich hier
Die Geschäftspolitik dieser Plattform ist ein sperrangelweit geöffnetes Tor für Nepper, Abzocker und Betrüger aus aller Welt. Selbst Aktionen, die bereits erwiesenermaßen für tausende Betrogene eine Komplettverarsche sind, können über Monate oder Jahre weiter Geld einsammeln, ohne dass sie etwas zu befürchten hätten. Eigentlich komplett ein Fall für die Staatsanwaltschaft. Also bloß FINGER WEG von Indiegogo 🤢
PS: Ich habe längst eine entsprechende Mail an indiegogo verfasst und auf die entsprechenden Aktionen hingewiesen. Reaktion: Null. Wenig überraschend.

Resposta da Indiegogo
Absolutely no support from indiegogo
Absolutely no support from indiegogo. No response to mails what so ever.
The campagne was a fake one, Neither the company name used nor the photos we're legit.
This is absolutely bad practice. We need a class action LS against indiegogo.

Resposta da Indiegogo
Abzockgefahr hinter Crowdfounding…
Der Grundgedanke hinter Crowdfounding finde ich sehr gut. Allerdings finde ich es die reinste Abzocke im letzten „Bestellprozess“ einfach einen automatischen Tip-Betrag zu hinterlegen. Dieser wird auch gar nicht groß beworben, da er ja schon hinterlegt ist und auf Widerruf erst reduziert werden kann.
Sehr schade. Werde dort nicht wieder einkaufen, da mir der Tip-Betrag nicht aufgefallen ist & auch nicht wieder erstattet wird…

Resposta da Indiegogo
Absolute scam
Absolute scam, they allow people to take your money through them then disappear. They provided so called contact details for the campaign owner which are invalid which they clearly hadn't even checked, before providing. Dont waste your money here there "trust &user security" does nothing

Resposta da Indiegogo
Backed many of their projects - 100% SCAM
Backed many of their projects, but almost never recieved the product/perk. The don't mind taking % of the money from backers and not taking care of companies delivering the projects. They are taking no resposibility for leading a number one SCAM site! In short you will LOSE YOUR MONEY, but it's a LEGAL SCAM!!! Welcome to the brave new world of raw capitalism!

Resposta da Indiegogo
Full of Scams
Scam campaigns are rampant; I contacted Trust and Safety team multiple times and despite promising that they would have the campaign owner edit the false details nothing happened.

Resposta da Indiegogo
Betrug wird hier groß geschrieben.
Jeder kann irgendetwas anpreisen/erfinden und dann Geld durch Betrug verdienen. Ich wurde durch die Fuell Kampagne leider übel hinter‘s Licht geführt und Indiegogo interessiert es nicht, dass die Kunden/Unterstützer jahrelang hingehalten worden sind. So wie Indiegogo es beschreibt, dass Betrug sehr ernst genommen wird, ist einfach unwahr und nicht richtig. Keinerlei Unterstützung, auch überhaupt kein Interesse daran irgendetwas aufzuklären. Das kenne ich von Kickstarter anders und kann nur jedem davon abraten Indiegogo zu nutzen. Ihr verschenkt in vielen Fällen euer Geld.

Resposta da Indiegogo
Indiegogo is so bad
Indiegogo is so bad. No answer to my Mail.

Resposta da Indiegogo
SCAMMERS! DON'T BUY
SCAMMERS!
I backed LIVALL PikaBoost 2.
It "was" sent 3 months ago. Still no tracking code. No response neither from the producer nor from Indiegogo. It's a total scam.
Don't buy anything from them - SCAMMERS.
I'm reporting it to the Police.

Resposta da Indiegogo
Scam alarm
Dort kann jeder anpreisen was er möchte und dafür Geld sammeln. Vom Betreiber gibt es keine Unterstützung bei Problemen oder irgendeine Art der Prüfung von Projekten. Alles nur scam!

Resposta da Indiegogo
Muse Ring One & Indiegogo
Leider bin ich bei Muse Ring One in die Falle getreten. Sitz war angeblich in San Francisco. Allerdings treibt die Firma ihre dubiosen Geschäftspraktiken in Indien. Das Projekt wird seit 14 Monaten mit Lügen aufrecht erhalten. In den letzten 2 Monaten auch keine Updates mehr. Was angeblich monatlich erfolgen sollte. Alle bisherigen Updates, 19, waren schlichtweg mit Unwahrheiten gespickt, um mehr Zeit und damit mehr Idioten zu fangen. Indiegogo unternimmt Nichts.
Zum Kommentar von Indiegogo: Ihr habt unter Diskussion auf der Muse Ring One Seite alle Informationen mehrfach. Falls ihr in der Lage seid dies zu lesen, hätte sich euer Kommentar erübrigt. Das ist peinlich!!

Resposta da Indiegogo
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