Was able to get a breakfast cereal for my autistic son because Ireland seems to have stopped stocking that specific type of Krave. Great to be able to buy it in bulk. Delivery was good considering o... Ver mais
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Everything supplied was excellent, the only sad part was the use of a sub-standard courier, who chose to leave the package in our front garden, in the rain, with no apparent attempt to knock, ring or... Ver mais
A empresa respondeu
Great prices, delivery takes a little bit but that is stated when you purchase. Would order again.
I just enjoy shopping with your company. It's so hard to find true Italian foods up here especially with the selection & the price is reasonable. I will miss ordering my usual goodies. Hope you change... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Italian Gourmet your Italian food online store in the UK home delivery across the Europe of pasta, extra virgin olive oil, tomato, flour and more.
Informações de contato
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Reino Unido
- info@italiangourmetuk.co.uk
- www.italiangourmetuk.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A taste of Italy to our front door.
Timeliness
All delivered as expected
All delivered as expected, excellent no hassle service!
Awesome quality
Great food just as expected
Great food just as expected, but need to give a bit longer to reach UK
Great quality products
Biscuits were perfect
Biscuits were perfect, the outside box was battered, but not 1 broken biscuit. Took about 2 weeks to arrive but what a treat once here!
Avoid for all cost!
Avoid for all cost!
Placed order 02.02 and item not here still now (14.02). I bought my Candies somewhere else and they deducted money for delivery.
Never buy anything
Disgusting 🤢🤢🤢🤢🤢

Resposta da Italian Gourmet UK Ltd
Really pleased with the service
Good price for the items that I wanted and the delivery from Italy to the UK was much quicker than I expected. A very efficient service overall thank you.
Delivered sooner than expected
Delivered sooner than expected, I suspect from a warehouse in UK which doesn’t justify the hefty delivery charge.
Excellent product
Great service
Outstanding service
Happy with the product and ordering
Happy with the product and ordering , unfortunately the delivery from our side in the ik dragged longer than expected so the gofts could not move onto the final destination
Not a nice company to deal with
Not a nice company to deal with. I initially made a big order prior to Christmas it was only after delivery I was told a lot of items out of stock a couple of gifts I had planned to give away arrived in damaged boxes so that was a let down. Part of the order was green olives which looked lovely but on tasting had no flavour whatsoever. Two panettone’s were bone dry with one having no filling at all I complained to them and I received a rude email back when I challenged this I was told sorry it was the sales team who sent that email like that was a reasonable excuse! I sent photos of the panettone that had no filling they responded saying not their problem got to the manufacturer! Zero customer service when things go wrong won’t be ordering again. Your response is really sad you sell products to a customer when the goods are not as described you pass the customer off and don’t care! No response to the rude emails either! Your response still shows customer service is lacking “not your problem” but it’s not the fault of the customer who has paid either but you profit either way and the customer is left without the item and no refund, very poor

Resposta da Italian Gourmet UK Ltd
As expected
The item I bought was sent in a timely manner, no issues, no delays.

Resposta da Italian Gourmet UK Ltd
Thanks-great quality and order arrived…
Thanks-great quality and order arrived on time.
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