Italian Gourmet UK Ltd Avaliações 

1.138
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Was able to get a breakfast cereal for my autistic son because Ireland seems to have stopped stocking that specific type of Krave. Great to be able to buy it in bulk. Delivery was good considering o... Ver mais

Avaliado com 4 de um total de 5 estrelas

Everything supplied was excellent, the only sad part was the use of a sub-standard courier, who chose to leave the package in our front garden, in the rain, with no apparent attempt to knock, ring or... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great prices, delivery takes a little bit but that is stated when you purchase. Would order again.

Avaliado com 4 de um total de 5 estrelas

I just enjoy shopping with your company. It's so hard to find true Italian foods up here especially with the selection & the price is reasonable. I will miss ordering my usual goodies. Hope you change... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mercearia Italiana

Escrito pela empresa

Italian Gourmet your Italian food online store in the UK home delivery across the Europe of pasta, extra virgin olive oil, tomato, flour and more.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(1.138)

14 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I apologise for delaying my rating

I apologise for delaying my rating, but it was fast, efficient and well packed.

1 de fevereiro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Very good delivery time

Very good delivery time
Present for my sons 50th birthday
He discovered the drink whilst on holiday in Milan
You can't get it over here
It is a surprise
I'm sure he will be delighted
Thank you

6 de março de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Excellent produce and service

Excellent produce and service, highly recommend.

23 de fevereiro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Was fast and all good

Was fast and all good. Thanks.

29 de fevereiro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Thank you for speed delivery and good…

Thank you for speed delivery and good quility items

15 de fevereiro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 4 de um total de 5 estrelas

I'm so grateful for the products you…

I'm so grateful for the products you sent. However, delivery took almost a month and one of the items weren't available, after I'd already paid for it. However, I did receive a full refund on the item plus a 5% goodwill refund on the bill, which was a very pleasant surprise.

23 de fevereiro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 1 de um total de 5 estrelas

They were unable to fulfill the order…

They were unable to fulfill the order on time and they weren’t upfront about it. After waiting for over 10 days for a shipment confirmation I had to email them to get an update. Only at the point they confirmed they hadn’t shipped the order yet and they couldn’t even confirm a timeline.

21 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was looking to buy quality coffee in…

I was looking to buy quality coffee in bulk at a reasonable price. I bought 20 packs of Kimbo coffee. It wotked out cheaper than other outlets and postage was free. Process was seemless. It came well packed.

20 de fevereiro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 4 de um total de 5 estrelas

Trusted Company

I have ordered from this company before so wouldn't do so again if I had any big issues. The website is straight forward to use. I couldn't remember if I had set up an account or could order as a guest. I emailed but did not receive a reply. I went ahead and during the process was able to order without setting up an account. The goods were well packaged and delivered quite quickly bearing in mind some items came from Italy. If it is your first time be aware that once you receive an email to say items are on the way, it is quite a few days before you are able to track the item. The only downside is that delivery charges are quite costly. They appear to be the same if you order a small pack of biscuits or 10 packs. As such I am likely to only come back once or twice a year buying many items at once or If possible spend sufficient to avoid delivery charges. I would be a regular customer if delivery charges were based on number of items or weight of parcel.

16 de fevereiro de 2024
Avaliado com 1 de um total de 5 estrelas

No opt out

The website forces the user to accept tracking cookies.

1 de março de 2024
Avaliação não solicitada
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Guten Morgen,
Wir können Ihre Bestellung nicht finden. Bitte geben Sie Ihre Bestellnummer an.

Ich wollte Sie auch darüber informieren, dass aufgrund des DSGVO-Gesetzes alle Websites verpflichtet sind, Cookies zu registrieren.

Danke schön.

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